# Infobip vs Stream

| Attribute | Infobip | Stream |
|---|---|---|
| **Vioscale score** | 81.4 (48% (low)) | 80.3 (72% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Infobip is an omnichannel cloud communications platform enabling businesses to send messages via SMS, email, voice, WhatsApp, Viber, and other digital channels. It offers global message delivery with high reliability, advanced routing, and tools for building automated customer conversations. | A platform providing SDKs and APIs for adding chat messaging, video calling, activity feeds, and content moderation to applications, supporting billions of end users across a globally distributed infrastructure. |
| features.capabilities | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` |
| integrations.count | 30 | 14 |
| integrations.list | `[{"name":"SMS"},{"name":"Email"},{"name":"Voice"},{"name":"MMS"},{"name":"WhatsApp"},{"name":"RCS"},{"name":"Messenger"},{"name":"Viber"},{"name":"Instagram"},{"name":"Google Business Messages"},{"name":"Apple Messages for Business"},{"name":"LINE"},{"name":"Zalo"}]` | `[{"name":"Jenkins"},{"name":"GitHub"},{"name":"Slack"},{"name":"Postman"},{"name":"Xcode"},{"name":"Android Studio"},{"name":"React"},{"name":"React Native"},{"name":"Flutter"},{"name":"Swift"},{"name":"SwiftUI"},{"name":"Kotlin"},{"name":"Jetpack Compose"},{"name":"Expo"}]` |
| market.availability | `{"hqCountry":"GB","primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"SMS","features":["Flexible pricing by destination country","98% open rate","Global delivery","Fraud protection"],"description":"Pay-per-message SMS delivery with flexible pricing by destination","contactSales":false},{"free":false,"name":"Email","features":["99.4% deliverability rate","120k emails per minute processing","2 second average delivery"],"description":"Flat-rate email messaging worldwide","contactSales":false},{"free":false,"name":"WhatsApp","features":["Utility messages","Authentication/OTP","Marketing messages","Free-form customer responses"],"description":"Per-message WhatsApp platform messaging with category-based pricing","contactSales":false},{"free":false,"name":"Viber","features":["Promotional, transactional, OTP, and conversational messages","Minimum commitment €115 (standard) or €175 (select countries)"],"components":[{"kind":"fixed","amount":115,"period":"month","currency":"EUR"}],"description":"Per-message Viber messaging with monthly sender/service ID commitment","contactSales":false},{"free":false,"name":"Voice","features":["Inbound call handling","IVR automation","95% global coverage","70+ direct operator connections"],"description":"Inbound and outbound voice call routing","contactSales":false}],"summary":"Usage-based pricing with per-message SMS/WhatsApp, flat-rate email, and per-minute voice. Viber has €115-€175 monthly minimum. Prices vary by destination country.","currency":"EUR","freeTier":true,"sourceUrl":"https://www.infobip.com/pricing","retrievedAt":"2026-08-14T12:10:23.598Z","startingPrice":{"amount":115,"period":"month","currency":"EUR"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"125k API calls, 5k activities/month","features":["Flat & Timeline Feeds","Notification & Aggregated Feeds","Security & Compliance","Global Edge Network"],"contactSales":false,"includedLimits":{"monthly_api_calls":"125,000","monthly_activities":"5,000"}},{"free":false,"name":"Start","summary":"$499/month billed annually, or $599/month","features":["All Feeds API features","Ranked Feeds","Ticketed Support","Security & Compliance","Global Edge Network"],"commitment":"annual","components":[{"kind":"fixed","amount":499,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"monthly_api_calls":"1,250,000","monthly_activities":"50,000"}},{"free":false,"name":"Elevate","summary":"$899/month billed annually, or $999/month","features":["All Feeds API features","Ranked Feeds","Ticketed Support","Security & Compliance","Global Edge Network"],"commitment":"annual","components":[{"kind":"fixed","amount":899,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"monthly_api_calls":"3,750,000","monthly_activities":"150,000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, scales to 100M+ users","features":["Activity-based pricing","99.999% SLA","SAML/SSO","Private Dedicated Servers","24/7 Support"],"commitment":"annual","contactSales":true}],"addOns":[{"name":"Image & File CDN Bandwidth","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.17,"currency":"USD"}]},{"name":"Image & File Storage","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.07,"currency":"USD"}]},{"name":"Image Resizing","components":[{"per":{"qty":1000,"unit":"images"},"kind":"metered","amount":5.8,"currency":"USD"}]}],"summary":"Free tier plus $499–$899/month plans with activity and API call overages. Free Maker program for companies under 5 team members and $10k MRR.","currency":"USD","freeTier":true,"sourceUrl":"https://getstream.io/activity-feeds/pricing/","retrievedAt":"2026-08-14T10:25:51.982Z","startingPrice":{"amount":499,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | high |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | 99.999 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (Communication APIs)

| Capability | Infobip | Stream |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | - |
| Voice | ✓ | ✓ |
| WhatsApp | ✓ | - |
| RCS | ✓ | - |
| Transactional email | ✓ | - |
| Video / real-time | ✓ | ✓ |
| In-app chat | ✓ | ✓ |
| Verify / OTP / 2FA | ✓ | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | - |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T17:20:13.842Z. "-" = undocumented, not absent.*