# Infobip vs Pusher

**Leader by Vioscale score:** Infobip

| Attribute | Infobip | Pusher |
|---|---|---|
| **Vioscale score** | 81.4 (48% (low)) | 51.5 (73% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true}` |
| description.long | Infobip is an omnichannel cloud communications platform enabling businesses to send messages via SMS, email, voice, WhatsApp, Viber, and other digital channels. It offers global message delivery with high reliability, advanced routing, and tools for building automated customer conversations. | A developer platform providing hosted APIs for real-time bidirectional communication between servers, web browsers, and mobile apps. It uses a publish/subscribe model with WebSockets and HTTP fallbacks to enable live updates, presence awareness, and event-driven features. |
| features.capabilities | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` | `{"two_way":true,"global_coverage":"global"}` |
| integrations.count | 30 | 14 |
| integrations.list | `[{"name":"SMS"},{"name":"Email"},{"name":"Voice"},{"name":"MMS"},{"name":"WhatsApp"},{"name":"RCS"},{"name":"Messenger"},{"name":"Viber"},{"name":"Instagram"},{"name":"Google Business Messages"},{"name":"Apple Messages for Business"},{"name":"LINE"},{"name":"Zalo"}]` | `[{"name":"Datadog"},{"name":"Librato"},{"name":"Webhooks"},{"name":"JavaScript"},{"name":"Node.js"},{"name":"PHP"},{"name":"Python"},{"name":"Ruby"},{"name":"Java"},{"name":"Swift"},{"name":"React Native"},{"name":"Unity"},{"name":"C#"},{"name":"Go"}]` |
| market.availability | `{"hqCountry":"GB","primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"SMS","features":["Flexible pricing by destination country","98% open rate","Global delivery","Fraud protection"],"description":"Pay-per-message SMS delivery with flexible pricing by destination","contactSales":false},{"free":false,"name":"Email","features":["99.4% deliverability rate","120k emails per minute processing","2 second average delivery"],"description":"Flat-rate email messaging worldwide","contactSales":false},{"free":false,"name":"WhatsApp","features":["Utility messages","Authentication/OTP","Marketing messages","Free-form customer responses"],"description":"Per-message WhatsApp platform messaging with category-based pricing","contactSales":false},{"free":false,"name":"Viber","features":["Promotional, transactional, OTP, and conversational messages","Minimum commitment €115 (standard) or €175 (select countries)"],"components":[{"kind":"fixed","amount":115,"period":"month","currency":"EUR"}],"description":"Per-message Viber messaging with monthly sender/service ID commitment","contactSales":false},{"free":false,"name":"Voice","features":["Inbound call handling","IVR automation","95% global coverage","70+ direct operator connections"],"description":"Inbound and outbound voice call routing","contactSales":false}],"summary":"Usage-based pricing with per-message SMS/WhatsApp, flat-rate email, and per-minute voice. Viber has €115-€175 monthly minimum. Prices vary by destination country.","currency":"EUR","freeTier":true,"sourceUrl":"https://www.infobip.com/pricing","retrievedAt":"2026-08-14T12:10:23.598Z","startingPrice":{"amount":115,"period":"month","currency":"EUR"},"billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Sandbox","summary":"Free","features":["standard support","24/7 platform monitoring"],"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"200k","concurrent_connections":"100"}},{"free":false,"name":"Startup","summary":"$49/month","features":["standard support","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"1 million","concurrent_connections":"500"}},{"free":false,"name":"Pro","summary":"$99/month","features":["standard support","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"4 million","concurrent_connections":"2000"}},{"free":false,"name":"Business","summary":"$299/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":299,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"10 million","concurrent_connections":"5000"}},{"free":false,"name":"Premium","summary":"$499/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":499,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"20 million","concurrent_connections":"10000"}},{"free":false,"name":"Growth","summary":"$699/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":699,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages_per_day":"40 million","concurrent_connections":"15000"}},{"free":false,"name":"Plus","summary":"$899/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":899,"period":"month","currency":"USD"}],"contactSales":true,"includedLimits":{"messages_per_day":"60 million","concurrent_connections":"20000"}},{"free":false,"name":"Growth Plus","summary":"$1,199/month","features":["premium support (24-hour target response)","24/7 monitoring","annual discount available"],"commitment":"monthly","components":[{"kind":"fixed","amount":1199,"period":"month","currency":"USD"}],"contactSales":true,"includedLimits":{"messages_per_day":"90 million","concurrent_connections":"30000"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["premium support (1-hour target response)","custom infrastructure","dedicated clusters available"],"description":"Custom plan supporting 10+ million connections and 100+ billion messages","contactSales":true}],"summary":"From $49/month for paid tiers, free Sandbox tier available. Annual discounts on all plans.","currency":"USD","freeTier":true,"sourceUrl":"https://pusher.com/channels/pricing/","retrievedAt":"2026-08-13T22:42:55.085Z","startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | high | mid |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |

## Capabilities (Communication APIs)

| Capability | Infobip | Pusher |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | ✓ | - |
| Voice | ✓ | - |
| WhatsApp | ✓ | - |
| RCS | ✓ | - |
| Transactional email | ✓ | - |
| Video / real-time | ✓ | - |
| In-app chat | ✓ | - |
| Verify / OTP / 2FA | ✓ | - |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | ✓ | - |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | - |

*Source: Vioscale. Generated 2026-09-01T15:17:18.576Z. "-" = undocumented, not absent.*