# ilert vs SIGNL4

**Leader by vioscaleAI score:** ilert

| Attribute | ilert | SIGNL4 |
|---|---|---|
| **vioscaleAI score** | 71.3 (74% (medium)) | 60.2 (76% (high)) |
| content.faq | `[{"answer":"A cloud-based tool for coordinating incident response that sends alerts through multiple channels (SMS, voice, push notifications, and messaging apps), manages on-call schedules and team rotations, and uses AI to reduce alert noise and investigate issues. It is indexed under On Call Management.","source":"https://www.ilert.com/pricing","question":"What is ilert?","confidence":0.6},{"answer":"ilert offers a free tier, so you can start without paying. Paid plans are also available: Free, Scale, Premium and Enterprise. Pricing changes often, so verify at source before relying on it.","source":"https://www.ilert.com/pricing","question":"Is ilert free?","confidence":0.6},{"answer":"ilert supports the web, iOS, Android and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.ilert.com/pricing","question":"What platforms does ilert support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for ilert, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.ilert.com/pricing","question":"Can ilert be self-hosted?","confidence":0.6},{"answer":"We have confirmed 27 integrations for ilert, including ServiceNow, Jira Service Management, Autotask, Slack, Microsoft Teams, Google Chat, Sysdig and Cortex XSOAR, plus 19 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.ilert.com/pricing","question":"What does ilert integrate with?","confidence":0.6},{"answer":"We have independently confirmed ISO 27001 and GDPR for ilert. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as ilert not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.ilert.com","question":"What security certifications does ilert have?","confidence":0.48},{"answer":"ilert is available worldwide. Its primary market is the United States.","source":"https://www.ilert.com/pricing","question":"Where is ilert available?","confidence":0.5}]` | - |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based tool for coordinating incident response that sends alerts through multiple channels (SMS, voice, push notifications, and messaging apps), manages on-call schedules and team rotations, and uses AI to reduce alert noise and investigate issues. | A cloud-based alerting service that delivers critical notifications via push, SMS, and voice to the right on-call team members, automates escalations and acknowledgments, and integrates with 200+ monitoring and infrastructure tools to ensure no critical alerts go unaddressed. |
| features.capabilities | `{"sms_alerting":true,"pricing_model":"freemium","mobile_app_push":true,"deployment_model":"saas","alert_routing_rules":true,"escalation_policies":true,"voice_call_alerting":true,"slack_teams_integration":true,"incident_response_module":true,"shift_schedule_management":true,"holiday_vacation_overrides":true}` | `{"iso_27001":true,"sms_alerting":true,"pricing_model":"freemium","mobile_app_push":true,"deployment_model":"saas","alert_routing_rules":true,"escalation_policies":true,"voice_call_alerting":true,"slack_teams_integration":true,"incident_response_module":true,"shift_schedule_management":true}` |
| integrations.count | 13 | 200 |
| integrations.list | `[{"name":"ServiceNow"},{"name":"Jira Service Management"},{"name":"Autotask"},{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Google Chat"},{"name":"Sysdig"},{"name":"Cortex XSOAR"},{"name":"CrowdStrike"},{"name":"AWS GuardDuty"},{"name":"Search Guard"},{"name":"Google Security Command Center"},{"name":"PA Prisma Cloud"},{"name":"Apica"},{"name":"Netdata"},{"name":"IT-Conductor"},{"name":"Telegram"},{"name":"WhatsApp"},{"name":"Terraform"},{"name":"GitHub"},{"name":"Kubernetes"},{"name":"OpenNMS"},{"name":"Datadog"},{"name":"JIRA","native":true,"category":"ticketing","direction":"outbound"},{"name":"Icinga","native":true,"category":"monitoring","direction":"inbound"},{"name":"Rollbar","native":true,"category":"monitoring","direction":"inbound"},{"name":"AWS Personal Health Dashboard","native":true,"category":"monitoring","direction":"inbound"},{"name":"Webhook","native":true,"direction":"outbound"}]` | `[{"name":"Slack","native":true,"category":"chat","direction":"bidirectional"},{"name":"Microsoft Teams","native":true,"category":"chat","direction":"bidirectional"},{"name":"Azure Sentinel","native":true,"category":"security","direction":"bidirectional"},{"name":"Checkmk","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"ConnectWise","native":true,"category":"itsm","direction":"bidirectional"},{"name":"PRTG","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"Zabbix","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"Splunk","native":true,"category":"monitoring","direction":"bidirectional"},{"name":"InfluxDB","native":true,"category":"monitoring","direction":"outbound"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"DE","primaryMarkets":["US","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Up to 5 users, free","features":["Email notifications","Mobile push notifications","Basic on-call scheduling"],"minSeats":1,"description":"Essential alerting for small teams","contactSales":false,"includedLimits":{"users":"up to 5"}},{"free":false,"name":"Scale","features":["Stakeholder add-on available"],"contactSales":false},{"free":false,"name":"Premium","features":["Stakeholder engagement feature"],"description":"Includes Stakeholder Engagement","contactSales":false},{"free":false,"name":"Enterprise","summary":"Contact sales","features":["Invoice payment","Enterprise security controls","SCIM provisioning"],"contactSales":true}],"addOns":[{"name":"Stakeholder"}],"summary":"Per-seat subscription, free tier with up to 5 users","currency":"USD","freeTier":true,"sourceUrl":"https://www.ilert.com/pricing","retrievedAt":"2026-09-09T12:26:34.224Z","billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free for up to 5 users","features":["Push Alerts","Native mobile App","Ad-hoc Duty Management","'Who is on call' dashboard","Acknowledgements","Email, Webhook, REST API","Workflows","Teams & Slack Integration","SSO via 3rd party","Unlimited Teams"],"minSeats":5,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Ideal for Exploring and Basic Scenarios","contactSales":false},{"free":false,"name":"Notify & Connect","summary":"$9/user/mo billed annually or $11/user/mo billed monthly","features":["Text & Voice Alert included","Persistent notifications","ChatOps","Geolocations & Maps","Manual Alerts from web browser or mobile app","User Roles","Chat & Email Support"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":9,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":11,"period":"month","currency":"USD"}],"description":"Essential Features - Reliable Entry Solution for Alerting","contactSales":false},{"free":false,"name":"Optimize","summary":"$15/user/mo billed annually or $19/user/mo billed monthly","features":["Automated Escalations","Flood protection","Duty & Shift Scheduling with Export","Post-shift reports","Remote Actions","Rules with logical conditions","Heartbeat and Website Monitors","2-way 3rd party connectors","AI Ops & AI Alerting"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":15,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":19,"period":"month","currency":"USD"}],"description":"Reliable Alerting with Escalations and Oncall/Duty Scheduling","contactSales":false},{"free":false,"name":"Maximize","summary":"$25/user/mo billed annually or $29/user/mo billed monthly","features":["Live Call Routing","Voice mailbox with alerts","Public 'Who is on call' Dashboard","Audit Logs","Custom Data Retention","User Provisioning via SCIM","Priority Support","SLA 99.95%"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":25,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":29,"period":"month","currency":"USD"}],"description":"Full Features incl. Call Routing and SLAs","contactSales":false}],"addOns":[{"name":"Stakeholder Notification","components":[{"kind":"per_unit","unit":"stakeholder","amount":3,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"stakeholder","amount":30,"period":"year","currency":"USD"}]},{"name":"Dedicated Phone Number","components":[{"kind":"per_unit","amount":10,"period":"month","currency":"USD"},{"kind":"per_unit","amount":110,"period":"year","currency":"USD"}]}],"summary":"From $9/user/mo. Free tier for up to 5 users.","currency":"USD","freeTier":true,"sourceUrl":"https://www.signl4.com/pricing/","retrievedAt":"2026-10-06T21:53:58.717Z","freeTrialDays":30,"startingPrice":{"unit":"seat","amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":9,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | 99.95 |
| reliability.status_page | yes | - |
| security.certifications | - | `[{"name":"ISO/IEC 27001:2022","status":"active"},{"name":"TISAX","status":"active"}]` |
| security.gdpr | yes | yes |
| security.iso27001 | yes | yes |
| security.trust_center | - | https://trust.signl4.com/ |

## Capabilities (On Call Management)

| Capability | ilert | SIGNL4 |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | Saas |
| SMS alerting | ✓ | ✓ |
| Voice call alerting | ✓ | ✓ |
| Mobile app push | ✓ | ✓ |
| Escalation policies | ✓ | ✓ |
| Shift schedule management | ✓ | ✓ |
| Holiday vacation overrides | ✓ | - |
| Alert routing rules | ✓ | ✓ |
| Slack teams integration | ✓ | ✓ |
| Incident response module | ✓ | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | ✓ |
| Pricing model | Freemium | Freemium |

*Source: vioscaleAI. Generated 2026-10-07T01:12:38.308Z. "-" = undocumented, not absent.*