# HotSchedules vs When I Work

**Leader by Vioscale score:** When I Work

| Attribute | HotSchedules | When I Work |
|---|---|---|
| **Vioscale score** | 39.4 (26% (low)) | 48.5 (43% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A unified platform for managing all aspects of restaurant operations—from hiring and scheduling to payroll and compliance. It uses real-time sales and labor data to optimize staffing, reduce overtime, and ensure adherence to employment laws across multiple locations. | Cloud-based workforce management solution combining employee scheduling with GPS-enabled time tracking and built-in team messaging, designed for businesses managing hourly workers across multiple locations. |
| integrations.count | 3 | 2 |
| integrations.list | `[{"name":"POS systems"},{"name":"Payroll systems"},{"name":"Accounting systems"}]` | `[{"name":"Rippling"},{"name":"Square"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"free|subscription","summary":"1 year free; full pricing not publicly disclosed","freeTier":true,"sourceUrl":"https://www.fourth.com/hotschedules","retrievedAt":"2026-08-18T22:35:06.380Z","freeTrialDays":365}` | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"$2.50/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations"],"components":[{"kind":"per_unit","unit":"user","amount":2.5,"period":"month","currency":"USD"}],"description":"Basic scheduling and team communication for small businesses","contactSales":false},{"free":false,"name":"Pro","summary":"$5/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations","Multi-timezone support"],"components":[{"kind":"per_unit","unit":"user","amount":5,"period":"month","currency":"USD"}],"description":"Advanced scheduling with multi-location support","contactSales":false},{"free":false,"name":"Premium","summary":"$8/user/month","features":["OpenShifts and shift swapping","Help Center and live chat","Payroll and POS integrations","Multi-timezone support","API key access","Webhooks","SAML/SSO"],"components":[{"kind":"per_unit","unit":"user","amount":8,"period":"month","currency":"USD"}],"description":"Enterprise-grade features for scaled operations","contactSales":false}],"addOns":[{"name":"Rippling Payroll and HR"}],"summary":"From $2.50/user/month. 14-day free trial. Flexible monthly or annual billing.","currency":"USD","freeTier":false,"sourceUrl":"https://wheniwork.com/pricing","retrievedAt":"2026-08-18T22:32:34.587Z","freeTrialDays":14,"startingPrice":{"unit":"user","amount":2.5,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":2.5,"currency":"USD"}` |
| pricing.transparent | no | yes |
| security.pci | - | yes |

## Capabilities (Employee Scheduling)

| Capability | HotSchedules | When I Work |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Algorithmic auto scheduling | - | - |
| Mobile app shift swapping | - | - |
| Open shift bidding marketplace | - | - |
| Labor law overtime compliance alerts | - | - |
| Gps geofenced mobile clock in | - | - |
| Kiosk facial recognition clock in | - | - |
| Sales labor forecasting | - | - |
| Point of sale POS integration | - | - |
| Payroll adp gusto integration | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:26:56.374Z. "-" = undocumented, not absent.*