# Hostme vs TheFork Manager

**Leader by Vioscale score:** Hostme

| Attribute | Hostme | TheFork Manager |
|---|---|---|
| **Vioscale score** | 59.6 (36% (low)) | 41.3 (36% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based system that enables restaurants to accept online reservations, manage tables and waitlists in real-time, and streamline operations through integrated messaging and POS connections. | Web-based management platform that centralizes multi-channel reservations, optimizes table seating and turnover, manages guest relationships, and provides analytics to reduce no-shows and maximize revenue. |
| features.capabilities | `{"iso_27001":false,"soc2_type_ii":false,"pricing_model":"flat_monthly_saas","deployment_model":"cloud_web_portal","no_show_credit_card_deposit_holds":true,"vip_crm_guest_profiles_and_allergy_tags":true,"sms_waitlist_and_automated_queue_updates":true,"ticketed_events_and_prepaid_tasting_menus":true,"white_label_direct_website_booking_widget":true,"visual_floor_plan_and_table_status_tracking":true,"pos_integration_real_time_spend_and_check_drops":true}` | `{"pricing_model":"hybrid_saas_plus_cover_fee","deployment_model":"cloud_web_portal","no_show_credit_card_deposit_holds":true,"visual_floor_plan_and_table_status_tracking":true}` |
| integrations.count | 23 | 4 |
| integrations.list | `[{"name":"Facebook"},{"name":"Instagram"},{"name":"Google Search"},{"name":"Google Maps"},{"name":"Google My Business"},{"name":"WhatsApp"},{"name":"Aloha"},{"name":"Heartland Restaurant POS"},{"name":"Iiko"},{"name":"Lavu"},{"name":"Lightspeed"},{"name":"Maitre'D"},{"name":"Oracle Micros 3700"},{"name":"Oracle Micros Simphony"},{"name":"Oracle Micros Simphony FE"},{"name":"PAR Brink"},{"name":"POSItouch"},{"name":"Square"},{"name":"Squirrel"},{"name":"Twilio"},{"name":"Wix"},{"name":"XPient"},{"name":"TripAdvisor"}]` | `[{"name":"TheFork"},{"name":"HeyMaria"},{"name":"MICHELIN Guide"},{"name":"Tripadvisor"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":["US","CA","GB","AU"],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Mezzo","summary":"CAD$139/month (CAD$125/month annual)","features":["Unlimited parties","1 free upcoming event per month (extra events $20 each)","Comprehensive analytics reports","Unlimited SMS and WhatsApp messages","Premium support","Online ordering (delivery and pickup)","In-house and online reservations","Reservations widget","Cover pacing","Table management with customizable statuses","Waitlist and waitlist widget","Multi-location reservations","Deposits and cancellation fees","Guest profiles and guestbook","Custom user permissions","Unlimited users and devices","Widget branding"],"commitment":"monthly","components":[{"kind":"fixed","amount":139,"period":"month","currency":"CAD"}],"description":"Most popular package with core reservation and management features","contactSales":false,"includedLimits":{"parties":"unlimited","events_per_month":"1 free"}},{"free":false,"name":"Grande","summary":"CAD$229/month (CAD$206/month annual)","features":["All Mezzo features","5 free upcoming events per month","Dedicated POS integration","Full analytics and reports","Guestbook with edit and export functionality","Server sections and management","Guest messaging","Direct feedback surveys","Google Reserve button","Facebook and Instagram integrations"],"commitment":"monthly","components":[{"kind":"fixed","amount":229,"period":"month","currency":"CAD"}],"description":"Includes advanced reporting, brand promotion, and dedicated POS integration","contactSales":false,"includedLimits":{"parties":"unlimited","events_per_month":"5 free"}},{"free":false,"name":"Enterprise","summary":"Contact sales for custom pricing","features":["All Grande features","Dedicated premium support for all locations","Volume pricing available"],"minSeats":10,"description":"Customized solution for restaurant groups with 10 or more locations","contactSales":true}],"addOns":[{"name":"Extra Events","components":[{"kind":"one_time","amount":20,"currency":"CAD"}]},{"name":"POS Integration (non-Lightspeed/Square)","components":[{"kind":"fixed","amount":15,"period":"month","currency":"CAD"}]},{"name":"TripAdvisor Integration","components":[{"per":{"qty":1,"unit":"cover"},"kind":"metered","amount":2.5,"currency":"CAD"}]},{"name":"Marketing Credit Pack","components":[{"kind":"one_time","amount":20,"currency":"CAD"}]}],"summary":"From CAD$139/month. 14-day free trial, no credit card required. No contracts or per-cover fees.","currency":"CAD","freeTier":false,"sourceUrl":"https://www.hostmeapp.com/pricing/ca","retrievedAt":"2026-08-24T10:30:27.374Z","freeTrialDays":14,"startingPrice":{"amount":139,"period":"month","currency":"CAD"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","summary":"Commission-based pricing with free tier","currency":"EUR","freeTier":true,"sourceUrl":"https://www.theforkmanager.com","retrievedAt":"2026-08-24T21:05:41.739Z"}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | low |
| pricing.starting_price | `{"amount":139,"currency":"CAD"}` | - |
| pricing.transparent | yes | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |

## Capabilities (Restaurant Reservations)

| Capability | Hostme | TheFork Manager |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web portal | Cloud web portal |
| Discovery network app listing opentable resy | - | - |
| White label direct website booking widget | ✓ | - |
| Visual floor plan and table status tracking | ✓ | ✓ |
| SMS waitlist and automated queue updates | ✓ | - |
| Vip CRM guest profiles and allergy tags | ✓ | - |
| Ticketed events and prepaid tasting menus | ✓ | - |
| POS integration real time spend and check drops | ✓ | - |
| No show credit card deposit holds | ✓ | ✓ |
| Automated table turn time prediction | - | - |
| SOC2 type ii | ✗ | - |
| ISO 27001 | ✗ | - |
| Pricing model | Flat monthly saas | Hybrid saas plus cover fee |

*Source: Vioscale. Generated 2026-09-01T14:40:32.644Z. "-" = undocumented, not absent.*