# HHAeXchange vs Netsmart myUnity

**Leader by Vioscale score:** HHAeXchange

| Attribute | HHAeXchange | Netsmart myUnity |
|---|---|---|
| **Vioscale score** | 54.5 (50% (medium)) | 20.4 (21% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based homecare management software that enables providers to streamline operations and improve compliance, helps payers maintain program integrity, and supports caregivers with mobile tools for visit documentation, time tracking, and communication. | myUnity is Netsmart's cloud-based care record platform designed for post-acute care organizations including home health and hospice. It provides integrated documentation, scheduling, billing, and reporting capabilities to help providers deliver coordinated patient care and meet compliance requirements. |
| features.capabilities | `{"iso_27001":true,"soc2_type_ii":true,"wound_care_imaging_and_measurement":true,"oasis_medicare_assessment_processing":false,"offline_mobile_point_of_care_charting":false,"hipaa_baas_business_associate_agreement":true,"medicare_pdgm_billing_and_revenue_cycle":false,"family_portal_for_caregiver_communication":true,"hospice_bereavement_and_volunteer_tracking":false,"medicaid_evv_electronic_visit_verification_gps":true,"caregiver_shift_scheduling_and_route_optimization":true}` | `{"oasis_medicare_assessment_processing":true,"medicare_pdgm_billing_and_revenue_cycle":true}` |
| integrations.count | - | 1 |
| integrations.list | - | `[{"name":"Apricot"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","freeTier":false,"sourceUrl":"https://www.hhaexchange.com","retrievedAt":"2026-08-21T16:45:54.887Z"}` | - |
| pricing.free_tier | no | - |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | - |
| pricing.transparent | no | - |
| reliability.sla_pct | 99.5 | - |
| reliability.status_page | yes | - |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Home Health Hospice)

| Capability | HHAeXchange | Netsmart myUnity |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Medicaid evv electronic visit verification gps | ✓ | - |
| Offline mobile point of care charting | ✗ | - |
| Oasis medicare assessment processing | ✗ | ✓ |
| Medicare pdgm billing and revenue cycle | ✗ | ✓ |
| Hospice bereavement and volunteer tracking | ✗ | - |
| Family portal for caregiver communication | ✓ | - |
| Caregiver shift scheduling and route optimization | ✓ | - |
| Wound care imaging and measurement | ✓ | - |
| HIPAA baas business associate agreement | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✓ | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T15:18:45.644Z. "-" = undocumented, not absent.*