# Hetzner vs UpCloud

**Leader by Vioscale score:** UpCloud

| Attribute | Hetzner | UpCloud |
|---|---|---|
| **Vioscale score** | 45.2 (32% (low)) | 68.2 (73% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Hetzner provides cloud servers, dedicated physical hardware, managed hosting, and storage solutions via data centers in Germany and Finland, with monthly billing and 24/7 support. Data is kept within the EU by default. | A cloud infrastructure provider delivering compute, storage, and managed services with a focus on European data sovereignty, transparent pricing, and 24/7 engineering support. Emphasizes zero-cost egress and predictable, vendor-lock-free pricing starting at €3/month. |
| features.capabilities | `{"tier":"regional","bare_metal":true,"regions_count":"3 (Nuremberg and Falkenstein in Germany, Helsinki in Finland)","data_residency":true,"object_storage":true,"managed_kubernetes":true}` | `{"tier":"vps_dev","free_egress":true,"block_storage":true,"gpu_instances":true,"regions_count":"15 data centers in 12 countries","object_storage":true,"managed_databases":true,"managed_kubernetes":true,"private_networking":true}` |
| integrations.count | - | 0 |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["DE","EU"],"availabilityScope":"global","availableCountries":["DE","FI","US"],"notAvailableCountries":[]}` | `{"hqCountry":"FI","primaryMarkets":["FI","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"subscription","summary":"Monthly billing; cloud resources billed hourly within monthly invoice. No annual or prepaid options. Auto-renews unless cancelled.","currency":"EUR","freeTier":false,"sourceUrl":"https://www.hetzner.com","retrievedAt":"2026-08-14T13:46:56.987Z","billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Essentials","summary":"Standard support tier","features":["24/7 support","Email and live chat support","< 4 hour response time","< 2 hour incident response","Maintenance information","SLA 99.999%","Two-factor authentication","Zero-cost egress"],"description":"Standard support tier with 24/7 availability","contactSales":false},{"free":false,"name":"Advanced","summary":"Priority support tier","features":["24/7 support","Priority support queue","< 1 hour response time","< 30 minute incident response","Status page access","Consumption analytics","SLA 99.999%","Zero-cost egress"],"description":"Priority support with faster response times","contactSales":false},{"free":false,"name":"Enterprise","summary":"Enterprise support tier with dedicated account manager","features":["24/7 support","Dedicated support members","Customer Success Manager","< 10 minute response time","< 5 minute incident response","Status page and direct email","Account audit logs","SLA 99.999%","Zero-cost egress"],"description":"Dedicated support with fastest response times and account management","contactSales":true}],"summary":"From €3/mo. Free 7-day trial with €500 credits. Usage-based billing with no lock-in.","currency":"EUR","freeTier":true,"sourceUrl":"https://upcloud.com/pricing/","retrievedAt":"2026-08-13T22:21:10.794Z","freeTrialDays":7,"billingPeriods":["month"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.999 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |

## Capabilities (Cloud Infrastructure)

| Capability | Hetzner | UpCloud |
|---|:--:|:--:|
| **Core** |  |  |
| Provider tier | Regional / sovereign | VPS / developer |
| **Reach** |  |  |
| Regions / global footprint | 3 (Nuremberg and Falkenstein in Germany, Helsinki in Finland) | 15 data centers in 12 countries |
| **Compute** |  |  |
| Bare-metal servers | ✓ | - |
| GPU / accelerated compute | - | ✓ |
| Spot / preemptible pricing | - | - |
| **Storage** |  |  |
| Object storage | ✓ | ✓ |
| Block storage | - | ✓ |
| **Managed** |  |  |
| Managed Kubernetes | ✓ | ✓ |
| Managed databases | - | ✓ |
| Serverless / FaaS | - | - |
| **Network** |  |  |
| VPC / private networking | - | ✓ |
| **Pricing** |  |  |
| Free / low egress | - | ✓ |
| **Compliance** |  |  |
| Data-residency / sovereign options | ✓ | - |
| **Ecosystem** |  |  |
| Partner marketplace | - | - |

*Source: Vioscale. Generated 2026-09-01T17:48:57.692Z. "-" = undocumented, not absent.*