# Grain vs Otter.ai

| Attribute | Grain | Otter.ai |
|---|---|---|
| **Vioscale score** | 67.6 (77% (high)) | 65.8 (78% (high)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Captures and transcribes meetings across multiple video platforms, generates AI-powered summaries and action items, and syncs meeting data to AI tools like Claude and ChatGPT as well as business software like HubSpot and Salesforce for seamless team collaboration. | Otter records and transcribes meetings in real-time from major conferencing platforms, then generates searchable transcripts, summaries, and action items. The platform integrates with productivity and business tools to help teams capture and act on meeting insights. |
| features.capabilities | `{"soc2_type_ii":true,"pricing_model":"freemium","salesforce_hubspot_crm_sync":true,"zoom_teams_meet_bot_recording":true,"slack_ms_teams_deal_alerts_sync":true,"speaker_talk_time_ratio_analytics":true,"auto_log_summary_to_crm_opportunity":true,"playlist_snipping_and_sharing_for_coaching":true,"multi_language_speech_to_text_transcription":true,"ai_meeting_summary_and_next_steps_generation":true}` | - |
| integrations.count | 10 | 15 |
| integrations.list | `[{"name":"Zoom"},{"name":"Webex"},{"name":"Google Meet"},{"name":"Microsoft Teams"},{"name":"Aircall"},{"name":"HubSpot"},{"name":"Salesforce"},{"name":"Slack"},{"name":"Zapier"},{"name":"Productboard"},{"name":"Claude"},{"name":"ChatGPT"}]` | `[{"name":"Zoom"},{"name":"Microsoft Teams"},{"name":"Google Meet"},{"name":"Slack"},{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zapier"},{"name":"Asana"},{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Drive"},{"name":"Notion"},{"name":"Jira"},{"name":"Claude"},{"name":"iOS Calendar"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"freemium","plans":[{"free":true,"name":"Free","summary":"Free for teams of all sizes","features":["View team meetings","AI notes","Free for entire team"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"View your team's meetings and try AI notes","contactSales":false},{"free":false,"name":"Starter","summary":"$19/month billed annually","features":["Team performance insights","Basic AI notes","Advanced features"],"commitment":"annual","components":[{"kind":"fixed","amount":19,"period":"month","currency":"USD"}],"description":"Everything in Free plus team performance insights and advanced AI features","contactSales":false,"includedLimits":{"meetings":"20/month"}}],"summary":"Free for teams; Starter at $19/month billed annually. No required annual contracts.","currency":"USD","freeTier":true,"sourceUrl":"https://grain.com/pricing","retrievedAt":"2026-08-25T08:31:03.750Z","startingPrice":{"amount":19,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Basic","summary":"Free with 300 minutes/month","features":["Zoom, Microsoft Teams, and Google Meet integration","AI Chat within and across meetings","Real-time transcription","Speaker identification","Audio recording playback","Multi-language support","iOS and Android apps","3 lifetime audio/video file imports"],"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"lifetime_file_imports":"3","max_conversation_length":"30 minutes","transcription_minutes_monthly":"300"}},{"free":false,"name":"Pro","summary":"$16.99/user/month or $8.49/user/month (annual, 50% off)","features":["1200 in-app recording minutes","Advanced AI workflows","Advanced search and export","Salesforce, HubSpot, Zapier integrations","Real-time annotation","Automated summaries with action items"],"minSeats":1,"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":16.99,"period":"month","currency":"USD"}],"description":"For individuals and small teams","contactSales":false,"includedLimits":{"monthly_ai_queries":"50 per user","monthly_file_imports":"10","max_conversation_length":"90 minutes","recording_minutes_monthly":"1200"}},{"free":false,"name":"Business","summary":"$30/user/month or $24/user/month (20% intro offer)","features":["Unlimited meeting recordings","Custom AI workflows","Unlimited audio/video file imports","Enhanced admin features: activity logs, usage analytics","Prioritized support"],"minSeats":5,"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":30,"period":"month","currency":"USD"}],"description":"Best value for medium-sized teams","contactSales":false,"includedLimits":{"monthly_ai_queries":"200 per user","concurrent_meetings":"3","max_conversation_length":"4 hours per meeting"}},{"free":false,"name":"Enterprise","summary":"Custom pricing — contact sales","features":["Unlimited custom AI workflows","Otter Sales Notetaker","Custom integrations","Single Sign-On (SSO)","SCIM provisioning","Domain capture","Enterprise security controls","HIPAA compliance (add-on)","API and webhooks access"],"commitment":"annual","description":"For large teams and companies","contactSales":true}],"addOns":[{"name":"HIPAA compliance"}],"summary":"From $16.99/user/month. Free tier with 300 minutes/month included.","currency":"USD","freeTier":true,"sourceUrl":"https://otter.ai/pricing","retrievedAt":"2026-08-18T15:31:00.579Z","freeTrialDays":7,"startingPrice":{"unit":"seat","amount":16.99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | mid |
| pricing.starting_price | `{"amount":19,"currency":"USD"}` | `{"amount":16.99,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Conversation Intelligence)

| Capability | Grain | Otter.ai |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Zoom teams meet bot recording | ✓ | - |
| Multi language speech to text transcription | ✓ | - |
| AI meeting summary and next steps generation | ✓ | - |
| Competitor keyword mention trackers | - | - |
| Speaker talk time ratio analytics | ✓ | - |
| Playlist snipping and sharing for coaching | ✓ | - |
| Auto log summary to CRM opportunity | ✓ | - |
| Salesforce hubspot CRM sync | ✓ | - |
| Slack ms teams deal alerts sync | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | - | - |
| Pricing model | Freemium | - |

*Source: Vioscale. Generated 2026-09-01T17:32:46.038Z. "-" = undocumented, not absent.*