# Grade.us vs Synup

| Attribute | Grade.us | Synup |
|---|---|---|
| **Vioscale score** | 47.6 (26% (low)) | 55.9 (18% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based review management service that streamlines the collection, monitoring, and organization of customer reviews for multiple business locations. The platform can be fully white-labeled and automated to help agencies efficiently manage reviews as a service offering. | Synup helps agencies update and maintain business listings across numerous online directories, manage customer reviews and feedback, and improve clients' visibility in local search results. |
| integrations.count | 4 | - |
| integrations.list | `[{"name":"Google"},{"name":"Facebook"},{"name":"Zapier"},{"name":"WordPress"}]` | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"DE","primaryMarkets":["DE","GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Small Business","summary":"$99/month; annual billing saves 20%","features":["Review forms and kiosk mode for collecting customer feedback","Monitoring reviews across major review sites","Email notifications for new reviews","Coordination tools for team responses to reviews","Direct responses to Google and Facebook reviews","Review sentiment analysis and trend reporting","Campaign performance metrics","Scheduled recurring reports"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Agency","summary":"$400+/month for 10+ seats with volume pricing discounts","features":["All Small Business features","API access for custom integrations with CRM and POS systems","SMS review request campaigns","WordPress review monitoring","White-label dashboard with agency branding","Local Client Finder prospect discovery tool","White-label email templates and explainer videos","Embedded review lead generation widget","Zapier automation integration"],"minSeats":10,"components":[{"kind":"fixed","amount":400,"period":"month","currency":"USD"}],"contactSales":true}],"addOns":[{"name":"White Label Premium Dashboard","components":[{"kind":"fixed","amount":440,"period":"year","currency":"USD"}]}],"summary":"From $99/month (Small Business) or $400+/month (Agency at 10+ seats). 14-day free trial with no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://grade.us/home/plans/","retrievedAt":"2026-08-20T08:20:50.277Z","freeTrialDays":14,"startingPrice":{"amount":99,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Synup OS Base","summary":"$79/month billed annually (20% savings), $99/month billed monthly","features":["Listing management across 75+ directories","Bulk connection and editing of listings","Automatic listing indexation","Share of voice tracking and competitive analysis","Duplicate listing suppression","Monthly search ranking tracking for 10 keywords","Review management with AI responses","Social media management","Activities and project management","Sales pipeline management","AI-powered client data summaries"],"components":[{"kind":"fixed","amount":79,"period":"month","currency":"USD"}],"description":"Core platform for managing client listings and local presence across directories","contactSales":false},{"free":false,"name":"Listings Pro","summary":"$35 per location per month","features":["Listing across 75+ directories","Bulk listing connection and editing","Automatic listing indexation","Share of voice visibility and competitor comparison","Duplicate suppression","Monthly ranking tracking for 10 keywords"],"components":[{"kind":"per_unit","unit":"location","amount":35,"period":"month","currency":"USD"}],"description":"Add-on module for managing business listings across discovery channels (requires Synup OS plan)","contactSales":false}],"summary":"From $79/month for base platform (annual billing); Listings Pro add-on $35/location/month","currency":"USD","freeTier":false,"sourceUrl":"https://www.synup.com/es/products/presence/pricing","retrievedAt":"2026-08-20T14:04:15.404Z","startingPrice":{"amount":79,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | commercial | commercial |
| pricing.price_level | high | high |
| pricing.starting_price | `{"amount":99,"currency":"USD"}` | `{"amount":79,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.gdpr | - | yes |

## Capabilities (Reputation Management)

| Capability | Grade.us | Synup |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Local directory listing address sync API | - | - |
| Centralized review response inbox | - | - |
| Automated SMS review solicitation | - | - |
| AI suggested review replies | - | - |
| Review gating feedback routing | - | - |
| Competitor local ranking analysis | - | - |
| Google business profile API sync | - | - |
| Yelp apple maps facebook local sync | - | - |
| Industry specific CRM point of sale sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:54:53.509Z. "-" = undocumented, not absent.*