# Glassbox vs UXCam

| Attribute | Glassbox | UXCam |
|---|---|---|
| **Vioscale score** | 48.1 (13% (low)) | 30.4 (42% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Analyzes detailed patterns of how customers interact with digital services, enabling organizations to understand user behavior, identify compliance and conduct risks, and optimize their digital offerings. | Captures user sessions and behavioral data through heatmaps and replays to help teams understand why users drop off and identify optimization opportunities. |
| features.capabilities | - | `{"heatmaps":true,"self_hostable":false,"open_format_interop":true,"funnels_segmentation":true,"rage_dead_click_detection":true,"error_tracking_integration":true}` |
| integrations.count | 1 | 2 |
| integrations.list | `[{"name":"AWS Marketplace"}]` | `[{"name":"Intercom"},{"name":"Zendesk"}]` |
| market.availability | `{"hqCountry":"IL","primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | - | `{"type":"usage","summary":"Custom pricing based on monthly session volume. 14-day free trial.","currency":"USD","freeTier":false,"sourceUrl":"https://uxcam.com/plans/","retrievedAt":"2026-08-25T15:41:42.769Z","freeTrialDays":14,"billingPeriods":["month"]}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | commercial |
| pricing.price_level | - | unknown |
| pricing.transparent | - | no |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |
| security.soc2 | yes | yes |

## Capabilities (Session Replay)

| Capability | Glassbox | UXCam |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Consent mode integration | - | - |
| Heatmaps | - | ✓ |
| Rage dead click detection | - | ✓ |
| Console network capture | - | - |
| Error tracking integration | - | ✓ |
| Funnels segmentation | - | ✓ |
| Sampling control | - | - |
| Self hostable | - | ✗ |
| Open format interop | - | ✓ |

*Source: Vioscale. Generated 2026-09-01T14:46:38.883Z. "-" = undocumented, not absent.*