# GetWell vs Luma Health

**Leader by Vioscale score:** Luma Health

| Attribute | GetWell | Luma Health |
|---|---|---|
| **Vioscale score** | 40 (6% (low)) | 64.9 (37% (low)) |
| deployment.options | - | `{"cloud":true}` |
| description.long | - | A cloud-based system using artificial intelligence to streamline patient intake, communication, scheduling, and follow-up while integrating with healthcare IT infrastructure to reduce administrative burden and improve patient experience. |
| features.capabilities | - | `{"iso_27001":true,"soc2_type_ii":true,"pricing_model":"enterprise_quote","deployment_model":"cloud_web_app","hl7_fhir_bi_directional_ehr_sync":true,"secure_two_way_sms_text_messaging":true,"hipaa_baas_business_associate_agreement":true,"automated_sms_email_appointment_reminders":true,"digital_pre_visit_intake_forms_and_consents":true,"targeted_patient_health_campaign_broadcasts":true,"automated_post_visit_satisfaction_surveys_nps":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | - | 5 |
| integrations.list | - | `[{"name":"NextGen Healthcare"},{"name":"Greenway Health"},{"name":"Nextech"},{"name":"Oracle Health"},{"name":"Tonic"}]` |
| market.availability | - | `{"primaryMarkets":["US","GB","CA"],"availabilityScope":"regional","availableCountries":["US","GB","CA"],"notAvailableCountries":[]}` |
| platform.support | - | `{"web":true}` |
| pricing.model | commercial | commercial |
| reliability.status_page | - | yes |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Patient Engagement)

| Capability | GetWell | Luma Health |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | Cloud web app |
| Digital pre visit intake forms and consents | - | ✓ |
| Secure two way SMS text messaging | - | ✓ |
| HL7 FHIR BI directional EHR sync | - | ✓ |
| Automated post visit satisfaction surveys nps | - | ✓ |
| Targeted patient health campaign broadcasts | - | ✓ |
| Automated SMS email appointment reminders | - | ✓ |
| Secure PDF medical document sharing | - | - |
| Patient statement generation and portal payments | - | ✓ |
| HIPAA baas business associate agreement | - | ✓ |
| SOC2 type ii | - | ✓ |
| ISO 27001 | - | ✓ |
| Pricing model | - | Enterprise quote |

*Source: Vioscale. Generated 2026-09-01T15:14:52.489Z. "-" = undocumented, not absent.*