# Frill vs Qualtrics

**Leader by Vioscale score:** Frill

| Attribute | Frill | Qualtrics |
|---|---|---|
| **Vioscale score** | 53.5 (42% (low)) | 26 (3% (low)) |
| deployment.options | `{"cloud":true}` | - |
| description.long | Frill enables product teams to collect customer feedback, organize feature requests, and share development roadmaps through an embedded interface. It facilitates communication between teams and users about product improvements and upcoming features. | Qualtrics provides experience management software that gathers customer and employee insights across multiple channels and automates actions based on those insights. It helps organizations understand satisfaction drivers, predict customer churn, and optimize experiences across various business functions. |
| integrations.count | 9 | 7 |
| integrations.list | `[{"name":"Slack"},{"name":"Zendesk"},{"name":"Intercom"},{"name":"Help Scout"},{"name":"Claude"},{"name":"ChatGPT"},{"name":"Cursor"},{"name":"Okta"},{"name":"Microsoft Entra ID"}]` | `[{"name":"SAP Service Cloud"},{"name":"SAP Sales Cloud"},{"name":"Canvas LMS"},{"name":"Tango Card"},{"name":"Awardco"},{"name":"XM Institute NPS"},{"name":"CAHPS"}]` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Startup","summary":"$25/month","features":["50 ideas","1 survey","unlimited teammates"],"components":[{"kind":"fixed","amount":25,"period":"month","currency":null}],"contactSales":false,"includedLimits":{"ideas":"50","surveys":"1"}},{"free":false,"name":"Business","summary":"$49/month","components":[{"kind":"fixed","amount":49,"period":"month","currency":null}],"contactSales":false},{"free":false,"name":"Growth","summary":"$149/month","components":[{"kind":"fixed","amount":149,"period":"month","currency":null}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"$349/month","features":["SOC2 compliance","audit logs","IP whitelisting","dedicated hosting","dedicated support"],"components":[{"kind":"fixed","amount":349,"period":"month","currency":null}],"contactSales":true}],"addOns":[{"name":"Privacy Features"},{"name":"Surveys"},{"name":"White Labeling"}],"summary":"From $25/month. 14-day free trial.","freeTier":false,"sourceUrl":"https://frill.co/pricing","retrievedAt":"2026-08-18T21:40:48.140Z","freeTrialDays":14,"startingPrice":{"amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | - |
| pricing.free_tier | no | - |
| pricing.model | commercial | commercial |
| pricing.price_level | mid | - |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | - |
| pricing.transparent | yes | - |
| security.gdpr | yes | - |
| security.soc2 | yes | - |

## Capabilities (Customer Feedback)

| Capability | Frill | Qualtrics |
|---|:--:|:--:|
| **Capabilities** |  |  |
| In app microsurvey | - | - |
| Embedded web widget | - | - |
| Mobile SDK | - | - |
| Public upvote board | - | - |
| Public roadmap | - | - |
| Review aggregation | - | - |
| Sentiment text analytics | - | - |
| Nps csat ces tracking | - | - |
| CRM integration | - | - |
| Engineering ticket sync | - | - |
| Chat integration | - | - |
| SOC2 type ii | - | - |
| Self host option | - | - |

*Source: Vioscale. Generated 2026-09-01T17:00:10.772Z. "-" = undocumented, not absent.*