# Fluent Commerce vs VTEX

| Attribute | Fluent Commerce | VTEX |
|---|---|---|
| **Vioscale score** | 53.5 (9% (low)) | 51.8 (9% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-native platform for managing orders and inventory across all sales channels and fulfillment locations. It synchronizes inventory in real-time, automates order routing and fulfillment logic, and reduces canceled orders through accurate stock visibility. | VTEX is a modular, cloud-hosted commerce suite integrating e-commerce, multi-seller marketplaces, point-of-sale, inventory management, and fulfillment operations with AI-powered capabilities for personalization, demand forecasting, and supply chain optimization. |
| features.capabilities | `{"deployment_model":"headless_middleware_api","returns_rma_reverse_logistics":true,"bopis_buy_online_pickup_in_store":true,"distributed_order_routing_rules_engine":true,"real_time_multi_channel_inventory_sync":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"real_time_multi_location_inventory_visibility":true}` | `{"deployment_model":"headless_middleware_api","bopis_buy_online_pickup_in_store":true,"store_associate_mobile_clienteling_app":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":false,"real_time_multi_location_inventory_visibility":true}` |
| integrations.count | 2 | 6 |
| integrations.list | `[{"name":"Salesforce Commerce Cloud"},{"name":"Salesforce Service Cloud"}]` | `[{"name":"WhatsApp"},{"name":"Mercado Livre"},{"name":"Shopee"},{"name":"Apple Pay"},{"name":"Google Shopping"},{"name":"Magalu"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["BR","ES","PT","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing.model | commercial | commercial |

## Capabilities (Omnichannel Commerce)

| Capability | Fluent Commerce | VTEX |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Headless middleware API | Headless middleware API |
| Bopis buy online pickup in store | ✓ | ✓ |
| Boris buy online return in store | - | - |
| Endless aisle in store digital ordering | - | - |
| Store associate mobile clienteling app | - | ✓ |
| Ship from store sfs fulfillment routing | ✓ | ✓ |
| Single view of customer unified loyalty CRM | - | - |
| Headless composable architecture support | ✓ | ✓ |
| Real time multi location inventory visibility | ✓ | ✓ |
| Mobile wallet and contactless rfid checkout | - | ✗ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:13:00.945Z. "-" = undocumented, not absent.*