# Fluent Commerce vs Shopify Plus

| Attribute | Fluent Commerce | Shopify Plus |
|---|---|---|
| **Vioscale score** | 53.5 (9% (low)) | 37.6 (60% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"hybrid":true,"self_hosted":true}` |
| description.long | A cloud-native platform for managing orders and inventory across all sales channels and fulfillment locations. It synchronizes inventory in real-time, automates order routing and fulfillment logic, and reduces canceled orders through accurate stock visibility. | A scalable enterprise commerce platform enabling B2C, B2B, and retail operations from a single backend. Combines full-stack and headless deployment options with extensive API customization and dedicated technical support. |
| features.capabilities | `{"deployment_model":"headless_middleware_api","returns_rma_reverse_logistics":true,"bopis_buy_online_pickup_in_store":true,"distributed_order_routing_rules_engine":true,"real_time_multi_channel_inventory_sync":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"real_time_multi_location_inventory_visibility":true}` | `{"soc2_type_ii":false,"pricing_model":"enterprise_annual_contract","deployment_model":"headless_middleware_api","headless_composable_architecture_support":true,"single_view_of_customer_unified_loyalty_crm":true,"real_time_multi_location_inventory_visibility":true}` |
| integrations.count | 2 | 13,000 |
| integrations.list | `[{"name":"Salesforce Commerce Cloud"},{"name":"Salesforce Service Cloud"}]` | - |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"quote","plans":[{"free":false,"name":"Shopify Plus","contactSales":true}],"summary":"Custom enterprise pricing","freeTier":false,"sourceUrl":"https://www.shopify.com/legal/shopify-plus-pricing-definitions","retrievedAt":"2026-08-24T10:19:49.048Z","freeTrialDays":3}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | quote |
| pricing.price_level | - | unknown |
| pricing.transparent | - | no |
| reliability.sla_pct | - | 99.9 |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |
| security.pci | - | yes |

## Capabilities (Omnichannel Commerce)

| Capability | Fluent Commerce | Shopify Plus |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Headless middleware API | Headless middleware API |
| Bopis buy online pickup in store | ✓ | - |
| Boris buy online return in store | - | - |
| Endless aisle in store digital ordering | - | - |
| Store associate mobile clienteling app | - | - |
| Ship from store sfs fulfillment routing | ✓ | - |
| Single view of customer unified loyalty CRM | - | ✓ |
| Headless composable architecture support | ✓ | ✓ |
| Real time multi location inventory visibility | ✓ | ✓ |
| Mobile wallet and contactless rfid checkout | - | - |
| SOC2 type ii | - | ✗ |
| ISO 27001 | - | - |
| Pricing model | - | Enterprise annual contract |

*Source: Vioscale. Generated 2026-09-01T15:01:51.093Z. "-" = undocumented, not absent.*