# FireHydrant vs Netflix Dispatch

**Leader by Vioscale score:** FireHydrant

| Attribute | FireHydrant | Netflix Dispatch |
|---|---|---|
| **Vioscale score** | 69.2 (55% (medium)) | 49 (22% (low)) |
| activity.commits_last_30d | - | 0 |
| adoption.github_stars | - | 6,495 |
| deployment.options | `{"cloud":true}` | `{"self_hosted":true}` |
| description.long | A comprehensive incident management system combining on-call scheduling, automated workflows, real-time collaboration in Slack or Microsoft Teams, AI-powered meeting transcription and retrospectives, and incident analytics to accelerate response times and improve reliability. | An open-source incident management system that integrates with tools your organization already uses (Slack, GSuite, Jira) to automate notifications, resource assembly, task tracking, and post-incident reviews. It removes the operational burden of ad-hoc incident coordination so teams can focus on resolution. |
| features.capabilities | `{"iso_27001":false,"soc2_type_ii":true,"pricing_model":"per_responder_seat","deployment_model":"saas","slack_integration":true,"automated_runbooks":true,"post_mortem_generation":true,"pagerduty_opsgenie_sync":false,"jira_linear_two_way_sync":false,"mttr_analytics_dashboard":true,"microsoft_teams_integration":true,"zoom_meet_bridge_automation":true}` | - |
| integrations.count | 32 | 3 |
| integrations.list | `[{"name":"Slack"},{"name":"Microsoft Teams"},{"name":"Jira Cloud"},{"name":"Jira Server"},{"name":"AWS CloudTrail"},{"name":"AWS CloudWatch"},{"name":"Alertmanager"},{"name":"BugSnag"},{"name":"Checkly"},{"name":"CircleCI"},{"name":"Cisco Webex Meetings"},{"name":"Cortex"},{"name":"Datadog"},{"name":"FHCLI"},{"name":"GitHub"},{"name":"Google Cloud Stackdriver"},{"name":"Google Meet"},{"name":"Grafana"},{"name":"Honeycomb"},{"name":"Kubernetes"},{"name":"Linear"},{"name":"New Relic"},{"name":"Opsgenie"},{"name":"PagerDuty"},{"name":"ServiceNow"},{"name":"Shortcut"},{"name":"Site24x7"},{"name":"Updown"},{"name":"Webhook"},{"name":"Zendesk Support"},{"name":"Zoom"}]` | `[{"name":"Slack"},{"name":"GSuite"},{"name":"Jira"}]` |
| language.primary | - | Python |
| license.spdx | - | Apache-2.0 |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | - |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Up to 10 responders","2 runbooks","Slack & Teams chatbot","1 public status page","3 integrations"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Perfect for teams who want to poke around FireHydrant","contactSales":false,"includedLimits":{"runbooks":"2","responders":"10","integrations":"3","status_pages":"1 public"}},{"free":false,"name":"Pro","summary":"$25/responder/month, billed annually","features":["5 runbooks","1 retrospective template","Unlimited public status pages","Service catalog","10 custom fields","5 integrations","On-call scheduling","Unlimited escalation policies","Notifications via push, Slack, Microsoft Teams, email","SMS and voice notifications available for purchase","Unlimited webhooks and alert rules","SSO","Standard support"],"commitment":"annual","components":[{"kind":"per_unit","unit":"responder","amount":25,"period":"month","currency":"USD"}],"description":"For growing teams that need advanced features and automation","contactSales":false,"includedLimits":{"runbooks":"5","integrations":"5","status_pages":"unlimited public","custom_fields":"10"}},{"free":false,"name":"Enterprise","features":["Everything in Pro","Viewer licenses","Unlimited runbooks","Private incidents","FireHydrant AI – summaries, meeting transcripts, triage, retros, follow ups","Unlimited retrospective templates","Private status pages","Incident analytics","Unlimited custom fields","Unlimited integrations","Alert grouping","Notification Policy","Slack Enterprise Grid","Data exports","Audit logs","SCIM","Multiple organizations","SLAs","Premium customer support","Dedicated customer success manager and solutions engineer"],"description":"For large organizations that need enterprise-grade features and support","contactSales":true}],"addOns":[{"name":"SMS and voice notifications"}],"summary":"From $25/responder/month, billed annually. Free tier with up to 10 responders.","currency":"USD","freeTier":true,"sourceUrl":"https://firehydrant.com/pricing/","retrievedAt":"2026-08-25T12:11:22.582Z","freeTrialDays":14,"startingPrice":{"unit":"responder","amount":25,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"open_source","freeTier":true,"sourceUrl":"https://github.com/pricing","retrievedAt":"2026-08-19T13:40:09.758Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | free |
| pricing.starting_price | `{"amount":25,"currency":"USD"}` | - |
| pricing.transparent | yes | yes |
| release.cadence_days | - | 32 |
| release.history | - | `[{"url":"https://github.com/Netflix/dispatch/releases/tag/v20241220","date":"2024-12-21T00:12:55Z","type":"stable","version":"v20241220"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20241011","date":"2024-10-11T17:55:32Z","type":"stable","version":"v20241011"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20240731","date":"2024-07-31T18:55:36Z","type":"stable","version":"v20240731"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20240605","date":"2024-06-06T02:09:35Z","type":"stable","version":"v20240605"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230817c","date":"2023-09-19T22:21:08Z","type":"stable","version":"v20230817c"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230606","date":"2023-06-06T17:15:46Z","type":"stable","version":"v20230606"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v202030505","date":"2023-05-05T17:12:29Z","type":"stable","version":"v202030505"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230409","date":"2023-04-10T18:23:12Z","type":"stable","version":"v20230409"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230309","date":"2023-03-10T20:17:29Z","type":"stable","version":"v20230309"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230215","date":"2023-02-15T20:02:09Z","type":"stable","version":"v20230215"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230213","date":"2023-02-13T18:17:02Z","type":"stable","version":"v20230213"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20230131","date":"2023-02-01T17:29:37Z","type":"stable","version":"v20230131"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20221207","date":"2022-12-07T22:30:01Z","type":"stable","version":"v20221207"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20221110","date":"2022-11-10T21:43:03Z","type":"stable","version":"v20221110"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220915","date":"2022-09-15T20:54:19Z","type":"stable","version":"v20220915"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220801","date":"2022-08-01T22:29:34Z","type":"stable","version":"v20220801"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220706","date":"2022-07-06T17:45:01Z","type":"stable","version":"v20220706"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220607","date":"2022-06-07T17:35:05Z","type":"stable","version":"v20220607"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220504","date":"2022-05-04T22:25:02Z","type":"stable","version":"v20220504"},{"url":"https://github.com/Netflix/dispatch/releases/tag/v20220428","date":"2022-04-28T20:17:18Z","type":"stable","version":"v20220428"}]` |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.soc2 | yes | - |

## Capabilities (Incident Management)

| Capability | FireHydrant | Netflix Dispatch |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Saas | - |
| Slack integration | ✓ | - |
| Microsoft teams integration | ✓ | - |
| Auto channel creation | - | - |
| Zoom meet bridge automation | ✓ | - |
| Automated runbooks | ✓ | - |
| Post mortem generation | ✓ | - |
| Jira linear two way sync | ✗ | - |
| Pagerduty opsgenie sync | ✗ | - |
| Mttr analytics dashboard | ✓ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✗ | - |
| Pricing model | Per responder seat | - |

*Source: Vioscale. Generated 2026-09-01T14:53:27.112Z. "-" = undocumented, not absent.*