# FieldEdge vs Synchroteam

**Leader by Vioscale score:** Synchroteam

| Attribute | FieldEdge | Synchroteam |
|---|---|---|
| **Vioscale score** | 38.4 (37% (low)) | 52.3 (39% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based field service management system that centralizes technician scheduling and dispatch, enables mobile work order creation, tracks vehicle locations via GPS, and integrates payment processing and accounting synchronization to streamline service operations. | Synchroteam enables organizations to manage mobile workers by providing real-time scheduling, dispatch, GPS tracking, job management, inventory control, and customer communication tools through web and mobile applications. |
| features.capabilities | `{"quoting":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"target_segment":"smb","invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true}` | - |
| integrations.count | 40 | 2 |
| integrations.list | `[{"name":"QuickBooks"}]` | `[{"name":"QuickBooks Online"},{"name":"Zapier"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Select","features":["Dashboard","Call booking","Work orders & jobs","Scheduling","Reporting","Replenishment","Tech time tracking","Basic dispatching","2 mobile app licenses","Invoices","Pricebook & flat rate pricing","Purchases","QuickBooks integration","Integrated payments","Single option quotes","Customer management","Customer history","SMS texting","Custom forms","Automated alerts","Reminders","Lead tracking","Basic service agreements"],"description":"Essential tools to help you run your business","contactSales":true},{"free":false,"name":"Premier","features":["All Select features","Performance & Commission","Advanced dispatching","4 mobile app licenses","10 Saved Reports","Multi-option quotes","Advanced service agreements","Prospect tracking"],"description":"Advanced tools for established multi-truck operations","contactSales":true},{"free":false,"name":"Elite","features":["All Premier features","6 mobile app licenses","Unlimited Saved Reports","Outbound Call Recording","Proposal Pro","MarketingEdge with 2-way Texting","Warehouse Inventory Management","Consumer Management Portal"],"description":"Comprehensive solutions for large-scale multi-truck companies","contactSales":true}],"addOns":[{"name":"Proposal Pro"},{"name":"MarketingEdge"},{"name":"Academy"},{"name":"Consumer Management Portal"}],"summary":"Custom pricing by plan. Contact sales for specific quotes.","freeTier":false,"sourceUrl":"https://fieldedge.com/","retrievedAt":"2026-08-04T08:42:03.033Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$39/user/month when billed annually, $49/user/month when billed monthly","features":["Job management and search","Scheduling and dispatch","Mobile apps (iOS/Android)","Customer portal","GPS tracking and maps","Invoicing and quotations","Inventory management","Contract management","Web services API","No setup or hosting fees"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"USD"}],"description":"Includes all features except Route Optimization","contactSales":false},{"free":false,"name":"Premium","summary":"$64/user/month when billed annually, $79/user/month when billed monthly","features":["All Standard features","Route optimization"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":64,"period":"month","currency":"USD"}],"description":"Includes all features including Route Optimization","contactSales":false}],"summary":"From $39/user/month billed annually. Free 14-day trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://www.synchroteam.com/pricing.php","retrievedAt":"2026-08-24T21:03:35.656Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":39,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | mid |
| pricing.starting_price | - | `{"amount":39,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.status_page | yes | - |
| security.gdpr | - | yes |

## Capabilities (Field Service Management Software)

| Capability | FieldEdge | Synchroteam |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | - |
| **Platform** |  |  |
| Mobile app with offline mode | - | - |
| Dispatch / scheduling board | ✓ | - |
| Work-order management | ✓ | - |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | - |
| Invoicing + in-field payments | ✓ | - |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | - |
| Inventory / parts management | - | - |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | - | - |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | - |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | - | - |
| **Market** |  |  |
| Target segment | SMB / growing contractor | - |

*Source: Vioscale. Generated 2026-09-01T15:16:54.334Z. "-" = undocumented, not absent.*