# FieldEdge vs Kickserv

**Leader by Vioscale score:** Kickserv

| Attribute | FieldEdge | Kickserv |
|---|---|---|
| **Vioscale score** | 38.4 (37% (low)) | 76 (65% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based field service management system that centralizes technician scheduling and dispatch, enables mobile work order creation, tracks vehicle locations via GPS, and integrates payment processing and accounting synchronization to streamline service operations. | Cloud-based platform that helps service businesses manage customers, schedule and dispatch work, create estimates and invoices, and collect online payments. Includes mobile features for field technicians and integrations with accounting software. |
| features.capabilities | `{"quoting":true,"trade_focus":"general","work_orders":true,"gps_tracking":true,"dispatch_board":true,"target_segment":"smb","invoicing_payments":true,"accounting_integration":true,"quickbooks_two_way_accounting_sync":true,"gps_truck_tracking_and_technician_dispatch_board":true,"mobile_app_invoicing_and_field_credit_card_capture":true}` | `{"pci":false,"soc2":false,"quoting":true,"inventory":false,"trade_focus":"general","work_orders":true,"gps_tracking":true,"soc2_type_ii":false,"pricing_model":"per_user","dispatch_board":true,"mobile_offline":false,"target_segment":"smb","self_scheduling":true,"invoicing_payments":true,"accounting_integration":true,"pci_dss_payment_gateway_compliance":false,"quickbooks_two_way_accounting_sync":true,"integrated_voip_call_tracking_and_screen_pop":false,"good_better_best_multi_option_pricebook_quoting":false,"gps_truck_tracking_and_technician_dispatch_board":true,"consumer_financing_integration_greensky_synchrony":false,"mobile_app_invoicing_and_field_credit_card_capture":true,"truck_stock_inventory_and_purchase_order_generation":false,"recurring_service_maintenance_agreement_auto_billing":false,"uber_style_customer_technician_en_route_tracking_link":true}` |
| integrations.count | 40 | 14 |
| integrations.list | `[{"name":"QuickBooks"}]` | `[{"name":"QuickBooks Online"},{"name":"QuickBooks Desktop"},{"name":"Stripe"},{"name":"Mailchimp"},{"name":"Xero"},{"name":"Vend"},{"name":"Unleashed"},{"name":"Cin7"},{"name":"Square"},{"name":"Bill.com"},{"name":"WorkflowMax"},{"name":"Harvest"},{"name":"TSheets"},{"name":"Freshdesk"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Select","features":["Dashboard","Call booking","Work orders & jobs","Scheduling","Reporting","Replenishment","Tech time tracking","Basic dispatching","2 mobile app licenses","Invoices","Pricebook & flat rate pricing","Purchases","QuickBooks integration","Integrated payments","Single option quotes","Customer management","Customer history","SMS texting","Custom forms","Automated alerts","Reminders","Lead tracking","Basic service agreements"],"description":"Essential tools to help you run your business","contactSales":true},{"free":false,"name":"Premier","features":["All Select features","Performance & Commission","Advanced dispatching","4 mobile app licenses","10 Saved Reports","Multi-option quotes","Advanced service agreements","Prospect tracking"],"description":"Advanced tools for established multi-truck operations","contactSales":true},{"free":false,"name":"Elite","features":["All Premier features","6 mobile app licenses","Unlimited Saved Reports","Outbound Call Recording","Proposal Pro","MarketingEdge with 2-way Texting","Warehouse Inventory Management","Consumer Management Portal"],"description":"Comprehensive solutions for large-scale multi-truck companies","contactSales":true}],"addOns":[{"name":"Proposal Pro"},{"name":"MarketingEdge"},{"name":"Academy"},{"name":"Consumer Management Portal"}],"summary":"Custom pricing by plan. Contact sales for specific quotes.","freeTier":false,"sourceUrl":"https://fieldedge.com/","retrievedAt":"2026-08-04T08:42:03.033Z"}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free - 5 users","features":["Customer management","Job scheduling","Basic features"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free tier","contactSales":false,"includedLimits":{"users":"5"}},{"free":false,"name":"Basic Plus","summary":"$99/month for 10 users","features":["Customer management","Estimates","Invoicing","Online payments","GPS tracking","Mobile app","Digital signatures","Onsite credit card payment","Customer portal"],"components":[{"kind":"per_unit","unit":"user","amount":9.9,"period":"month","currency":"USD"}],"description":"Per-user subscription","contactSales":false}],"addOns":[{"name":"QuickBooks Integration","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]},{"name":"Customer Self Service Portal","components":[{"kind":"fixed","amount":25,"period":"month","currency":"USD"}]}],"summary":"From $9.90/user/month. Free tier with 5 users. Annual plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://www.kickserv.com/blog/new-pricing-announced-by-kickserv","retrievedAt":"2026-08-24T22:32:08.497Z","startingPrice":{"unit":"user","amount":9.9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | low |
| pricing.starting_price | - | `{"amount":9.9,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |

## Capabilities (Field Service Management Software)

| Capability | FieldEdge | Kickserv |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | General / multi-trade |
| **Platform** |  |  |
| Mobile app with offline mode | - | ✗ |
| Dispatch / scheduling board | ✓ | ✓ |
| Work-order management | ✓ | ✓ |
| **Quote-to-cash** |  |  |
| Quoting / estimates | ✓ | ✓ |
| Invoicing + in-field payments | ✓ | ✓ |
| **Operations** |  |  |
| GPS / fleet tracking | ✓ | ✓ |
| Inventory / parts management | - | ✗ |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | - | ✓ |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | ✓ |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | ✗ |
| SOC 2 Type II | - | ✗ |
| **Pricing** |  |  |
| Pricing model | - | Per user |
| **Market** |  |  |
| Target segment | SMB / growing contractor | SMB / growing contractor |

*Source: Vioscale. Generated 2026-09-01T16:38:22.858Z. "-" = undocumented, not absent.*