# FieldAware vs Synchroteam

**Leader by Vioscale score:** Synchroteam

| Attribute | FieldAware | Synchroteam |
|---|---|---|
| **Vioscale score** | 44.1 (24% (low)) | 52.3 (39% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Cloud-based field service management platform offering mobile work order management, crew dispatching, invoicing, and real-time customer visibility for field service organizations. | Synchroteam enables organizations to manage mobile workers by providing real-time scheduling, dispatch, GPS tracking, job management, inventory control, and customer communication tools through web and mobile applications. |
| features.capabilities | `{"inventory":true,"trade_focus":"general","work_orders":true,"dispatch_board":true,"target_segment":"enterprise","invoicing_payments":true,"accounting_integration":true}` | - |
| integrations.count | 1 | 2 |
| integrations.list | `[{"name":"NetSuite"}]` | `[{"name":"QuickBooks Online"},{"name":"Zapier"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"android":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$39/user/month when billed annually, $49/user/month when billed monthly","features":["Job management and search","Scheduling and dispatch","Mobile apps (iOS/Android)","Customer portal","GPS tracking and maps","Invoicing and quotations","Inventory management","Contract management","Web services API","No setup or hosting fees"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":39,"period":"month","currency":"USD"}],"description":"Includes all features except Route Optimization","contactSales":false},{"free":false,"name":"Premium","summary":"$64/user/month when billed annually, $79/user/month when billed monthly","features":["All Standard features","Route optimization"],"commitment":"annual","components":[{"kind":"per_unit","unit":"seat","amount":64,"period":"month","currency":"USD"}],"description":"Includes all features including Route Optimization","contactSales":false}],"summary":"From $39/user/month billed annually. Free 14-day trial, no credit card required.","currency":"USD","freeTier":false,"sourceUrl":"https://www.synchroteam.com/pricing.php","retrievedAt":"2026-08-24T21:03:35.656Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":39,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | commercial |
| pricing.price_level | - | mid |
| pricing.starting_price | - | `{"amount":39,"currency":"USD"}` |
| pricing.transparent | - | yes |
| reliability.status_page | yes | - |
| security.gdpr | yes | yes |
| security.soc2 | yes | - |

## Capabilities (Field Service Management Software)

| Capability | FieldAware | Synchroteam |
|---|:--:|:--:|
| **Core** |  |  |
| Trade focus | General / multi-trade | - |
| **Platform** |  |  |
| Mobile app with offline mode | - | - |
| Dispatch / scheduling board | ✓ | - |
| Work-order management | ✓ | - |
| **Quote-to-cash** |  |  |
| Quoting / estimates | - | - |
| Invoicing + in-field payments | ✓ | - |
| **Operations** |  |  |
| GPS / fleet tracking | - | - |
| Inventory / parts management | ✓ | - |
| **Engagement** |  |  |
| Customer self-scheduling (online booking) | - | - |
| **Integrations** |  |  |
| Accounting integration (QuickBooks / Xero) | ✓ | - |
| **Compliance** |  |  |
| PCI DSS compliant (payments) | - | - |
| SOC 2 Type II | - | - |
| **Pricing** |  |  |
| Pricing model | - | - |
| **Market** |  |  |
| Target segment | Enterprise / multi-location | - |

*Source: Vioscale. Generated 2026-09-01T16:45:40.644Z. "-" = undocumented, not absent.*