# fabric vs Salesforce Commerce Cloud

| Attribute | fabric | Salesforce Commerce Cloud |
|---|---|---|
| **Vioscale score** | 37.1 (41% (low)) | 32.3 (41% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A modular, API-first commerce system that helps retailers and brands manage pricing, product information, inventory, orders, and fulfillment across multiple sales channels. Emphasizes real-time optimization and omnichannel consistency. | An AI-powered commerce solution that enables businesses to manage customer interactions, inventory, and orders seamlessly across web, mobile, social, marketplace, and retail store channels. It provides real-time inventory visibility, automated fulfillment routing, and unified customer data to support omnichannel retail operations. |
| features.capabilities | `{"iso_27001":false,"soc2_type_ii":true,"deployment_model":"headless_middleware_api","bopis_buy_online_pickup_in_store":true,"boris_buy_online_return_in_store":true,"store_associate_mobile_clienteling_app":false,"endless_aisle_in_store_digital_ordering":false,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"mobile_wallet_and_contactless_rfid_checkout":false,"single_view_of_customer_unified_loyalty_crm":false,"real_time_multi_location_inventory_visibility":true}` | `{"deployment_model":"native_all_in_one_suite","bopis_buy_online_pickup_in_store":true,"store_associate_mobile_clienteling_app":true,"ship_from_store_sfs_fulfillment_routing":true,"single_view_of_customer_unified_loyalty_crm":true,"real_time_multi_location_inventory_visibility":true}` |
| integrations.count | 9 | 3 |
| integrations.list | `[{"name":"Salesforce"},{"name":"ShipStation"},{"name":"Shippo"},{"name":"Shopify"},{"name":"ChatGPT"},{"name":"Oracle"},{"name":"SAP"},{"name":"Sage"},{"name":"AWS"}]` | `[{"name":"MuleSoft"},{"name":"Salesforce Data 360"},{"name":"Salesforce integrations (built-in)"}]` |
| market.availability | - | `{"primaryMarkets":["US","EU","AU","JP","SE","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"quote","freeTier":false,"sourceUrl":"https://fabric.inc/blog/product/ecommerce-pricing-strategy","retrievedAt":"2026-08-24T13:11:37.861Z"}` | `{"type":"subscription","addOns":[{"name":"Loyalty Management"}],"summary":"Custom pricing based on capabilities selected. Contact sales for exact quotes. Billed monthly or annually with transaction fees applied.","currency":"USD","freeTier":false,"sourceUrl":"https://www.salesforce.com/marketing/pricing/","retrievedAt":"2026-08-24T10:22:50.516Z","billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | - | 99.99 |
| security.gdpr | - | yes |
| security.pci | yes | - |
| security.soc2 | yes | - |

## Capabilities (Omnichannel Commerce)

| Capability | fabric | Salesforce Commerce Cloud |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Headless middleware API | Native all in one suite |
| Bopis buy online pickup in store | ✓ | ✓ |
| Boris buy online return in store | ✓ | - |
| Endless aisle in store digital ordering | ✗ | - |
| Store associate mobile clienteling app | ✗ | ✓ |
| Ship from store sfs fulfillment routing | ✓ | ✓ |
| Single view of customer unified loyalty CRM | ✗ | ✓ |
| Headless composable architecture support | ✓ | - |
| Real time multi location inventory visibility | ✓ | ✓ |
| Mobile wallet and contactless rfid checkout | ✗ | - |
| SOC2 type ii | ✓ | - |
| ISO 27001 | ✗ | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T14:58:54.098Z. "-" = undocumented, not absent.*