# ESO (EMS/Fire Records & CAD) vs Tablet Command

| Attribute | ESO (EMS/Fire Records & CAD) | Tablet Command |
|---|---|---|
| **Vioscale score** | 8.7 (3% (low)) | 46.7 (21% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Platform for emergency services to digitally capture patient care and incident data, securely share records with partners, and turn documentation into actionable insights for improving response times, clinical outcomes, and operational efficiency. | A mobile incident management platform that lets incident commanders assign units, track resources in real-time on live maps, access building pre-plans and GIS layers, and integrate with computer-aided dispatch systems for coordinated emergency response. |
| features.capabilities | `{"deployment_model":"cloud_native_govtech"}` | `{"deployment_model":"cloud_native_govtech","stateramp_or_fedramp_authorized":false,"computer_aided_dispatch_cad_routing":true,"jail_management_system_jms_and_booking":false,"nibrs_ucr_federal_crime_reporting_export":false,"esri_arcgis_live_unit_tracking_and_routing":true,"ncic_state_federal_warrant_database_querying":false,"records_management_system_rms_police_reports":false,"mobile_data_terminal_mdt_patrol_car_interface":true,"e911_and_rapidsos_location_telemetry_ingestion":false,"chain_of_custody_physical_digital_evidence_tracking":false,"cjis_criminal_justice_information_services_compliance":false}` |
| integrations.count | 1 | 8 |
| integrations.list | `[{"name":"Handtevy"}]` | `[{"name":"ESRI ArcGIS Online","native":true,"category":"mapping","direction":"bidirectional"},{"name":"Computer-Aided Dispatch (CAD)","native":true,"category":"dispatch","direction":"bidirectional"},{"name":"FireMapper","native":true,"category":"mapping"},{"name":"Automatic Vehicle Location (AVL)","native":true,"category":"tracking","direction":"inbound"},{"name":"First Due","native":true,"category":"pre-planning"},{"name":"Intterra","native":true,"category":"pre-planning"},{"name":"Live camera feeds","category":"video","direction":"inbound"},{"name":"Sensors and drone feeds","category":"iot","direction":"inbound"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing.model | - | commercial |
| reliability.status_page | - | yes |
| security.gdpr | yes | - |

## Capabilities (Public Safety Software)

| Capability | ESO (EMS/Fire Records & CAD) | Tablet Command |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud native govtech | Cloud native govtech |
| Computer aided dispatch cad routing | - | ✓ |
| Records management system rms police reports | - | ✗ |
| Mobile data terminal mdt patrol car interface | - | ✓ |
| Nibrs ucr federal crime reporting export | - | ✗ |
| Ncic state federal warrant database querying | - | ✗ |
| Esri arcgis live unit tracking and routing | - | ✓ |
| Jail management system jms and booking | - | ✗ |
| Chain of custody physical digital evidence tracking | - | ✗ |
| E911 and rapidsos location telemetry ingestion | - | ✗ |
| Cjis criminal justice information services compliance | - | ✗ |
| Stateramp or fedramp authorized | - | ✗ |

*Source: Vioscale. Generated 2026-09-01T15:20:02.473Z. "-" = undocumented, not absent.*