# ESO (EMS/Fire Records & CAD) vs ProPhoenix CAD/RMS

| Attribute | ESO (EMS/Fire Records & CAD) | ProPhoenix CAD/RMS |
|---|---|---|
| **Vioscale score** | 45.5 (3% (low)) | 48 (6% (low)) |
| deployment.options | `{"cloud":true}` | - |
| description.long | Platform for emergency services to digitally capture patient care and incident data, securely share records with partners, and turn documentation into actionable insights for improving response times, clinical outcomes, and operational efficiency. | - |
| features.capabilities | `{"deployment_model":"cloud_native_govtech"}` | - |
| integrations.count | 1 | - |
| integrations.list | `[{"name":"Handtevy"}]` | - |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | - |
| pricing.model | - | commercial |
| security.gdpr | yes | - |
| security.soc2 | - | yes |

## Capabilities (Public Safety Software)

| Capability | ESO (EMS/Fire Records & CAD) | ProPhoenix CAD/RMS |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud native govtech | - |
| Computer aided dispatch cad routing | - | - |
| Records management system rms police reports | - | - |
| Mobile data terminal mdt patrol car interface | - | - |
| Nibrs ucr federal crime reporting export | - | - |
| Ncic state federal warrant database querying | - | - |
| Esri arcgis live unit tracking and routing | - | - |
| Jail management system jms and booking | - | - |
| Chain of custody physical digital evidence tracking | - | - |
| E911 and rapidsos location telemetry ingestion | - | - |
| Cjis criminal justice information services compliance | - | - |
| Stateramp or fedramp authorized | - | - |

*Source: Vioscale. Generated 2026-09-01T17:42:08.110Z. "-" = undocumented, not absent.*