# Epsilla vs Zilliz Cloud

**Leader by Vioscale score:** Zilliz Cloud

| Attribute | Epsilla | Zilliz Cloud |
|---|---|---|
| **Vioscale score** | 69 (29% (low)) | 84 (53% (medium)) |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true,"hybrid":true,"self_hosted":true}` |
| description.long | Epsilla is an Agent-as-a-Service platform for building and deploying AI agents without engineering overhead, featuring a no-code builder, RAG capabilities, and flexible deployment options. | Fully managed Vector Lakebase services designed for high reliability, performance, and cost efficiency at scale. Purpose-built for real-time serving, iterative discovery, and batch analytics at billion-scale. |
| features.capabilities | `{"deployment":"managed","serverless":true,"licence_class":"proprietary","multi_tenancy":true,"product_class":"parent_feature"}` | `{"deployment":"managed","serverless":true,"storage_tier":"tiered","hybrid_search":true,"licence_class":"proprietary","multi_tenancy":true,"product_class":"dedicated_dbms","full_text_bm25":true,"horizontal_scale":"sharded_distributed"}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free Tier","summary":"Free","features":["1 Team Member","1 Project","1 AI Application","1 Knowledge Base","10M Vector Storage","50 Messages/Month (Powered by GPT-4.1)","Community Support","Data Cleared after 30 Days of Inactivity"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"50/month","projects":"1","team_members":"1","vector_storage":"10M","ai_applications":"1","knowledge_bases":"1"}},{"free":false,"name":"Starter Tier","summary":"$29/month","features":["2 Team Members","1 Project","5 AI Applications","5 Knowledge Bases","1G Vector Storage","500 Messages/Month (Powered by GPT-4.1)","Email Support"],"minSeats":2,"commitment":"monthly","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"500/month","projects":"1","team_members":"2","vector_storage":"1G","ai_applications":"5","knowledge_bases":"5"}},{"free":false,"name":"Professional Tier","summary":"$249/month","features":["20 Team Members","10 Projects","50 AI Applications","50 Knowledge Bases","10G Vector Storage","5000 Messages/Month (Powered by GPT-4.1)","Dedicated Support Channel","AI Concierge"],"minSeats":20,"commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"5000/month","projects":"10","team_members":"20","vector_storage":"10G","ai_applications":"50","knowledge_bases":"50"}},{"free":false,"name":"AI Concierge","summary":"$2,499/month","features":["Everything in Professional","Fractional Forward Deployed AI Engineer","Done-For-You AI Agent & Workflow Build-Out","Domain-to-AI Enablement","Weekly Strategy & Review Calls","Custom Integration Support","Priority Support Channel","Ongoing Optimization"],"commitment":"monthly","components":[{"kind":"fixed","amount":2499,"period":"month","currency":"USD"}],"description":"Includes fractional forward deployed AI engineer from Epsilla team","contactSales":false},{"free":false,"name":"Enterprise Tier","summary":"Custom pricing","features":["Unlimited Team Members","Unlimited Projects","Unlimited AI Applications","Unlimited Knowledge Bases","Unlimited Vector Storage","Unlimited Messages/Month (any LLM Provider)","Extensive White-Labeling","SSO (SAML and OIDC)","On-Prem Deployment Options","Consulting and Customization","Premium Support with SLAs"],"contactSales":true,"includedLimits":{"messages":"Unlimited","projects":"Unlimited","team_members":"Unlimited","vector_storage":"Unlimited","ai_applications":"Unlimited","knowledge_bases":"Unlimited"}}],"addOns":[{"name":"Team Member","components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}]},{"name":"AI Application","components":[{"kind":"per_unit","unit":"application","amount":2,"period":"month","currency":"USD"}]},{"name":"Knowledge Base","components":[{"kind":"per_unit","unit":"database","amount":2,"period":"month","currency":"USD"}]},{"name":"Vector Storage","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":18,"period":"month","currency":"USD"}]},{"name":"Messages","components":[{"per":{"qty":100,"unit":"messages"},"kind":"metered","amount":3,"period":"month","currency":"USD"}]},{"name":"Remove \"Powered By Epsilla\"","components":[{"kind":"fixed","amount":39,"period":"month","currency":"USD"}]}],"summary":"Free tier through $2,499/month. Custom pricing for Enterprise. Metered add-ons $2–39/month.","currency":"USD","freeTier":true,"sourceUrl":"https://epsilla.com","retrievedAt":"2026-08-03T13:12:38.383Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free","features":["Shared managed environment","Basic API access"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Starting point for learning and personal projects","contactSales":false,"includedLimits":{"vCUs":"2.5M per month","storage":"5 GB","collections":"5"}},{"free":false,"name":"Standard","summary":"From $0/mo (Serverless) or $126/GB/mo (Dedicated)","features":["Fully managed vector databases with core APIs","Backup and restore","Basic monitoring","Encryption in transit and at rest"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD","description":"Serverless starting price"},{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":126,"currency":"USD","description":"Dedicated pricing"}],"description":"Fully managed essentials for non-critical workloads. Best for prototypes and testing environments","contactSales":false},{"free":false,"name":"Enterprise","summary":"From $197/mo (Dedicated)","features":["99.95% uptime SLA","Audit logs","SSO (SAML 2.0)","Granular RBAC","Multi-replica and elastic scaling","Private endpoint and VPC peering","On-demand Enterprise support"],"components":[{"kind":"fixed","amount":197,"period":"month","currency":"USD","description":"Dedicated minimum"}],"description":"Enterprise-grade reliability and controls. Best for production applications","contactSales":false},{"free":false,"name":"Business Critical","summary":"Custom pricing","features":["Global cluster with high-level availability and disaster recovery","CMEK and full-path in-transit encryption (edge TLS + internal)","HIPAA-eligible with enhanced data privacy","Priority support and rapid incident response"],"description":"Regulated-ready with maximum resilience. Best for healthcare, finance, and highly regulated mission-critical systems","contactSales":true}],"addOns":[{"name":"On-demand Compute"},{"name":"BYOC (Bring Your Own Cloud)"}],"summary":"Free tier + pay-as-you-go serverless/dedicated. Enterprise and Business Critical plans available.","currency":"USD","freeTier":true,"sourceUrl":"https://zilliz.com","retrievedAt":"2026-08-03T13:12:36.259Z","freeTrialDays":30,"startingPrice":{"amount":0,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | free |
| pricing.starting_gbp | 29 | 0 |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | 99.95 |
| reliability.status_page | yes | yes |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (Vector Databases)

| Capability | Epsilla | Zilliz Cloud |
|---|:--:|:--:|
| **Deployment** |  |  |
| Deployment | Managed | Managed |
| Serverless / consumption pricing | ✓ | ✓ |
| **Index** |  |  |
| ANN index (HNSW / IVF / DiskANN / ScaNN / flat) | - | - |
| Distance metrics (cosine / dot / Euclidean) | - | - |
| **Query** |  |  |
| Metadata filtering | - | - |
| Hybrid search (dense + sparse fusion) | - | ✓ |
| Built-in BM25 / lexical | - | ✓ |
| **Storage** |  |  |
| Quantization | - | - |
| On-disk vs in-memory | - | Tiered |
| **Scale** |  |  |
| Multi-tenancy (namespaces / collections / tenants) | ✓ | ✓ |
| Horizontal scale | - | Sharded / distributed |
| **Consistency** |  |  |
| Consistency | - | - |
| **Licensing** |  |  |
| Licence class | Proprietary | Proprietary |
| **Classification** |  |  |
| Purpose-built vs feature-of-parent | Feature of parent | Dedicated DBMS |

*Source: Vioscale. Generated 2026-08-07T00:02:00.230Z. "-" = undocumented, not absent.*