# Epsilla vs Zilliz Cloud

**Leader by vioscaleAI score:** Zilliz Cloud

| Attribute | Epsilla | Zilliz Cloud |
|---|---|---|
| **vioscaleAI score** | 65.3 (30% (low)) | 79.5 (74% (medium)) |
| content.faq | `[{"answer":"A platform that simplifies building AI agents and knowledge-base systems for teams of any technical level. It provides enterprise-grade multi-tenancy and supports flexible deployment modes including cloud, on-premise, and private cloud. It is indexed under Vector Databases.","source":"https://epsilla.com","question":"What is Epsilla?","confidence":0.6},{"answer":"Epsilla offers a free tier, so you can start without paying. Paid plans start at $29 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://epsilla.com","question":"Is Epsilla free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Epsilla. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://epsilla.com","question":"What platforms does Epsilla support?","confidence":0.6},{"answer":"Yes. Epsilla can be deployed cloud / SaaS, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://epsilla.com","question":"Can Epsilla be self-hosted?","confidence":0.6}]` | `[{"answer":"Zilliz Cloud is a managed cloud service built on the open-source Milvus vector database. It handles storage, indexing, and similarity search at scale for unstructured data, supporting vector search, full-text search, and hybrid retrieval for AI and machine learning workloads. It is indexed under Vector Databases.","source":"https://zilliz.com/pricing/unlimited-calculator","question":"What is Zilliz Cloud?","confidence":0.6},{"answer":"Zilliz Cloud offers a free tier, so you can start without paying. Paid plans are also available: Free, Serverless, Dedicated and BYOC (Bring Your Own Cloud). Pricing changes often, so verify at source before relying on it.","source":"https://zilliz.com/pricing/unlimited-calculator","question":"Is Zilliz Cloud free?","confidence":0.6},{"answer":"Zilliz Cloud supports the web and a command-line interface. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://zilliz.com/pricing/unlimited-calculator","question":"What platforms does Zilliz Cloud support?","confidence":0.6},{"answer":"Not fully, on what we have confirmed. Zilliz Cloud is offered as cloud / SaaS and hybrid, and a hybrid deployment usually means some components can run on your own infrastructure while the rest stays vendor-hosted. We have not confirmed a completely self-hosted option, so check with the vendor if that is a requirement.","source":"https://zilliz.com/pricing/unlimited-calculator","question":"Can Zilliz Cloud be self-hosted?","confidence":0.6},{"answer":"We have confirmed 19 integrations for Zilliz Cloud, including AWS, Google Cloud, Azure, LangChain, Fivetran, Google Ads, Google Analytics 4 and Google Search Console, plus 11 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://zilliz.com/pricing/unlimited-calculator","question":"What does Zilliz Cloud integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Zilliz Cloud. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Zilliz Cloud not holding them. Always confirm compliance directly before you rely on it.","source":"https://zilliz.com/trust-center","question":"What security certifications does Zilliz Cloud have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A platform that simplifies building AI agents and knowledge-base systems for teams of any technical level. It provides enterprise-grade multi-tenancy and supports flexible deployment modes including cloud, on-premise, and private cloud. | Zilliz Cloud is a managed cloud service built on the open-source Milvus vector database. It handles storage, indexing, and similarity search at scale for unstructured data, supporting vector search, full-text search, and hybrid retrieval for AI and machine learning workloads. |
| features.capabilities | `{"deployment":"managed","serverless":true,"licence_class":"proprietary","multi_tenancy":true,"product_class":"parent_feature"}` | `{"ann_index":"HNSW, IVF, FLAT (brute-force), SCANN, DiskANN","deployment":"managed","serverless":true,"storage_tier":"tiered","hybrid_search":true,"licence_class":"proprietary","multi_tenancy":true,"product_class":"dedicated_dbms","full_text_bm25":true,"distance_metrics":"cosine, Euclidean","horizontal_scale":"sharded_distributed","metadata_filtering":"post_filter"}` |
| integrations.count | - | 1,000 |
| integrations.list | - | `[{"name":"AWS"},{"name":"Google Cloud"},{"name":"Azure"},{"name":"LangChain"},{"name":"Fivetran","native":true,"category":"data_integration"},{"name":"Google Ads","native":true,"category":"analytics"},{"name":"Google Analytics 4","native":true,"category":"analytics"},{"name":"Google Search Console","native":true,"category":"analytics"},{"name":"Google Sheets","native":true,"category":"data_integration"},{"name":"Hubspot","native":true,"category":"crm"},{"name":"LinkedIn Ad Analytics","native":true,"category":"analytics"},{"name":"Marketo","native":true,"category":"marketing"},{"name":"Microsoft Advertising","native":true,"category":"advertising"},{"name":"NetSuite SuiteAnalytics","native":true,"category":"erp"},{"name":"Oracle Fusion Cloud Applications","native":true,"category":"erp"},{"name":"Apache SeaTunnel","native":true,"category":"data_streaming"},{"name":"PostgreSQL/Pgvector","native":false,"category":"database"},{"name":"PyMilvus","native":true,"category":"sdk"},{"name":"Claude","native":false,"category":"ai_assistant","direction":"bidirectional"},{"name":"Prometheus","native":true,"category":"monitoring","direction":"outbound"},{"name":"HoneyHive","native":true,"category":"observability","direction":"bidirectional"},{"name":"Cohere","native":true,"category":"embeddings","direction":"bidirectional"},{"name":"Haystack","native":true,"category":"framework","direction":"bidirectional"},{"name":"FiftyOne","native":true,"category":"computer_vision","direction":"bidirectional"},{"name":"DSPy","native":true,"category":"llm","direction":"bidirectional"},{"name":"Voyage AI","native":true,"category":"embeddings","direction":"bidirectional"},{"name":"Jina AI","native":true,"category":"embeddings","direction":"bidirectional"},{"name":"n8n","native":true,"category":"automation","direction":"bidirectional"},{"name":"DocsGPT","native":true,"category":"documentation","direction":"bidirectional"},{"name":"vLLM","native":true,"category":"llm","direction":"bidirectional"},{"name":"Langflow","native":true,"category":"framework","direction":"bidirectional"},{"name":"Vanna","native":true,"category":"sql","direction":"bidirectional"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free Tier","summary":"Free","features":["1 Team Member","1 Project","1 AI Application","1 Knowledge Base","10M Vector Storage","50 Messages/Month (Powered by GPT-4.1)","Community Support","Data Cleared after 30 Days of Inactivity"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"50/month","projects":"1","team_members":"1","vector_storage":"10M","ai_applications":"1","knowledge_bases":"1"}},{"free":false,"name":"Starter Tier","summary":"$29/month","features":["2 Team Members","1 Project","5 AI Applications","5 Knowledge Bases","1G Vector Storage","500 Messages/Month (Powered by GPT-4.1)","Email Support"],"minSeats":2,"commitment":"monthly","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"500/month","projects":"1","team_members":"2","vector_storage":"1G","ai_applications":"5","knowledge_bases":"5"}},{"free":false,"name":"Professional Tier","summary":"$249/month","features":["20 Team Members","10 Projects","50 AI Applications","50 Knowledge Bases","10G Vector Storage","5000 Messages/Month (Powered by GPT-4.1)","Dedicated Support Channel","AI Concierge"],"minSeats":20,"commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"5000/month","projects":"10","team_members":"20","vector_storage":"10G","ai_applications":"50","knowledge_bases":"50"}},{"free":false,"name":"AI Concierge","summary":"$2,499/month","features":["Everything in Professional","Fractional Forward Deployed AI Engineer","Done-For-You AI Agent & Workflow Build-Out","Domain-to-AI Enablement","Weekly Strategy & Review Calls","Custom Integration Support","Priority Support Channel","Ongoing Optimization"],"commitment":"monthly","components":[{"kind":"fixed","amount":2499,"period":"month","currency":"USD"}],"description":"Includes fractional forward deployed AI engineer from Epsilla team","contactSales":false},{"free":false,"name":"Enterprise Tier","summary":"Custom pricing","features":["Unlimited Team Members","Unlimited Projects","Unlimited AI Applications","Unlimited Knowledge Bases","Unlimited Vector Storage","Unlimited Messages/Month (any LLM Provider)","Extensive White-Labeling","SSO (SAML and OIDC)","On-Prem Deployment Options","Consulting and Customization","Premium Support with SLAs"],"contactSales":true,"includedLimits":{"messages":"Unlimited","projects":"Unlimited","team_members":"Unlimited","vector_storage":"Unlimited","ai_applications":"Unlimited","knowledge_bases":"Unlimited"}}],"addOns":[{"name":"Team Member","components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}]},{"name":"AI Application","components":[{"kind":"per_unit","unit":"application","amount":2,"period":"month","currency":"USD"}]},{"name":"Knowledge Base","components":[{"kind":"per_unit","unit":"database","amount":2,"period":"month","currency":"USD"}]},{"name":"Vector Storage","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":18,"period":"month","currency":"USD"}]},{"name":"Messages","components":[{"per":{"qty":100,"unit":"messages"},"kind":"metered","amount":3,"period":"month","currency":"USD"}]},{"name":"Remove \"Powered By Epsilla\"","components":[{"kind":"fixed","amount":39,"period":"month","currency":"USD"}]}],"summary":"Free tier through $2,499/month. Custom pricing for Enterprise. Metered add-ons $2–39/month.","currency":"USD","freeTier":true,"sourceUrl":"https://epsilla.com","retrievedAt":"2026-08-03T13:12:38.383Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"$0/month, 5 GB storage, 5 collections","features":["Community support via Slack","Vector search","Filtered search","Range search"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Community tier with limited resources for non-production use","contactSales":false,"includedLimits":{"storage":"5 GB/month","collections":"5"}},{"free":false,"name":"Serverless","summary":"Pay-per-query pricing, system-managed auto-scaling","features":["Fully managed vector databases","Backup and restore","Basic monitoring","Built-in encryption for data in transit and at rest","Vector search","Hybrid search","Full text search"],"description":"Usage-based pricing for variable workloads with automatic scaling","contactSales":false},{"free":false,"name":"Dedicated","summary":"From $197/month base, plus $0.126/GB storage, dedicated infrastructure","features":["99.95% uptime SLA","SSO (SAML 2.0)","Granular RBAC","Multi-replica and elastic scaling","Global cluster with disaster recovery","Advanced security: CMEK and full-path in-transit encryption","HIPAA-eligible","Audit logs","Cross-region backup","Continuous data protection","All search types","MFA","API key management","Fine-grained metrics with real-time monitoring"],"commitment":"monthly","components":[{"kind":"fixed","amount":197,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.126,"currency":"USD"}],"description":"Reserved, isolated environments for production workloads with guaranteed performance","contactSales":false},{"free":false,"name":"BYOC","description":"Bring Your Own Cloud deployment with custom infrastructure and compliance requirements","contactSales":true}],"summary":"Free tier with 5 GB storage. Serverless pricing from $0/month pay-per-query. Dedicated clusters from $197/month. Annual commitments available.","currency":"USD","freeTier":true,"sourceUrl":"https://zilliz.com/pricing","retrievedAt":"2026-09-18T12:32:51.755Z","freeTrialDays":30,"startingPrice":{"amount":197,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | high |
| pricing.starting_price | - | `{"amount":197,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | 99.95 |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"},{"name":"ISO/IEC 27001","status":"active"}]` |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | - | https://zilliz.com/trust-center |

## Capabilities (Vector Databases)

| Capability | Epsilla | Zilliz Cloud |
|---|:--:|:--:|
| **Deployment** |  |  |
| Deployment | Managed | Managed |
| Serverless / consumption pricing | ✓ | ✓ |
| **Index** |  |  |
| ANN index (HNSW / IVF / DiskANN / ScaNN / flat) | - | HNSW, IVF, FLAT (brute-force), SCANN, DiskANN |
| Distance metrics (cosine / dot / Euclidean) | - | cosine, Euclidean |
| **Query** |  |  |
| Metadata filtering | - | Post-filter |
| Hybrid search (dense + sparse fusion) | - | ✓ |
| Built-in BM25 / lexical | - | ✓ |
| **Storage** |  |  |
| Quantization | - | - |
| On-disk vs in-memory | - | Tiered |
| **Scale** |  |  |
| Multi-tenancy (namespaces / collections / tenants) | ✓ | ✓ |
| Horizontal scale | - | Sharded / distributed |
| **Consistency** |  |  |
| Consistency | - | - |
| **Licensing** |  |  |
| Licence class | Proprietary | Proprietary |
| **Classification** |  |  |
| Purpose-built vs feature-of-parent | Feature of parent | Dedicated DBMS |

*Source: vioscaleAI. Generated 2026-09-21T03:46:38.309Z. "-" = undocumented, not absent.*