# Epsilla vs Pinecone

**Leader by vioscaleAI score:** Pinecone

| Attribute | Epsilla | Pinecone |
|---|---|---|
| **vioscaleAI score** | 65.3 (30% (low)) | 75.1 (75% (high)) |
| content.faq | `[{"answer":"A platform that simplifies building AI agents and knowledge-base systems for teams of any technical level. It provides enterprise-grade multi-tenancy and supports flexible deployment modes including cloud, on-premise, and private cloud. It is indexed under Vector Databases.","source":"https://epsilla.com","question":"What is Epsilla?","confidence":0.6},{"answer":"Epsilla offers a free tier, so you can start without paying. Paid plans start at $29 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://epsilla.com","question":"Is Epsilla free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Epsilla. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://epsilla.com","question":"What platforms does Epsilla support?","confidence":0.6},{"answer":"Yes. Epsilla can be deployed cloud / SaaS, on-premise and self-hosted, so it does not have to run on the vendor's infrastructure.","source":"https://epsilla.com","question":"Can Epsilla be self-hosted?","confidence":0.6}]` | `[{"answer":"A hosted vector database platform that enables developers to build AI-powered applications with vector search, retrieval-augmented generation, and semantic matching capabilities. It abstracts away infrastructure complexity with automatic scaling and pay-per-use pricing. It is indexed under Vector Databases.","source":"https://www.pinecone.io/pricing/","question":"What is Pinecone?","confidence":0.6},{"answer":"Pinecone offers a free tier, so you can start without paying. Paid plans start at $0.10 per egress. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.pinecone.io/pricing/","question":"Is Pinecone free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Pinecone. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.pinecone.io/pricing/","question":"What platforms does Pinecone support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Pinecone, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.pinecone.io/pricing/","question":"Can Pinecone be self-hosted?","confidence":0.6},{"answer":"We have confirmed 15 integrations for Pinecone, including Azure OpenAI, GitHub CoPilot, Azure Marketplace, Microsoft Marketplace, AWS, Google Cloud Platform, Microsoft Azure and Google Drive, plus 7 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.pinecone.io/pricing/","question":"What does Pinecone integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, ISO 27001, HIPAA and GDPR for Pinecone. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Pinecone not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.pinecone.io/security/","question":"What security certifications does Pinecone have?","confidence":0.7}]` |
| deployment.options | `{"cloud":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A platform that simplifies building AI agents and knowledge-base systems for teams of any technical level. It provides enterprise-grade multi-tenancy and supports flexible deployment modes including cloud, on-premise, and private cloud. | A hosted vector database platform that enables developers to build AI-powered applications with vector search, retrieval-augmented generation, and semantic matching capabilities. It abstracts away infrastructure complexity with automatic scaling and pay-per-use pricing. |
| features.capabilities | `{"deployment":"managed","serverless":true,"licence_class":"proprietary","multi_tenancy":true,"product_class":"parent_feature"}` | `{"ann_index":"HNSW, DiskANN","deployment":"managed","serverless":true,"consistency":"eventual","storage_tier":"tiered","hybrid_search":true,"licence_class":"proprietary","multi_tenancy":true,"product_class":"dedicated_dbms","full_text_bm25":true,"distance_metrics":"cosine","horizontal_scale":"sharded_distributed","metadata_filtering":"post_filter"}` |
| integrations.count | - | 8 |
| integrations.list | - | `[{"name":"Azure OpenAI"},{"name":"GitHub CoPilot"},{"name":"Azure Marketplace"},{"name":"Microsoft Marketplace"},{"name":"AWS","native":true,"category":"cloud_provider","direction":"bidirectional"},{"name":"Google Cloud Platform","native":true,"category":"cloud_provider","direction":"bidirectional"},{"name":"Microsoft Azure","native":true,"category":"cloud_provider","direction":"bidirectional"},{"name":"Google Drive","native":true,"category":"data_source","direction":"inbound"},{"name":"Slack","native":false,"category":"communication","direction":"bidirectional"},{"name":"Vercel","native":false,"category":"hosting","direction":"bidirectional"},{"name":"Claude","native":false,"category":"llm","direction":"bidirectional"},{"name":"Datadog","native":true,"category":"monitoring","direction":"outbound"},{"name":"Prometheus","native":true,"category":"monitoring","direction":"outbound"},{"name":"GCP","native":true},{"name":"Azure","native":true},{"name":"Cursor","native":false,"category":"ide"},{"name":"Vercel AI SDK","native":true,"category":"development","direction":"bidirectional"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free Tier","summary":"Free","features":["1 Team Member","1 Project","1 AI Application","1 Knowledge Base","10M Vector Storage","50 Messages/Month (Powered by GPT-4.1)","Community Support","Data Cleared after 30 Days of Inactivity"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"50/month","projects":"1","team_members":"1","vector_storage":"10M","ai_applications":"1","knowledge_bases":"1"}},{"free":false,"name":"Starter Tier","summary":"$29/month","features":["2 Team Members","1 Project","5 AI Applications","5 Knowledge Bases","1G Vector Storage","500 Messages/Month (Powered by GPT-4.1)","Email Support"],"minSeats":2,"commitment":"monthly","components":[{"kind":"fixed","amount":29,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"500/month","projects":"1","team_members":"2","vector_storage":"1G","ai_applications":"5","knowledge_bases":"5"}},{"free":false,"name":"Professional Tier","summary":"$249/month","features":["20 Team Members","10 Projects","50 AI Applications","50 Knowledge Bases","10G Vector Storage","5000 Messages/Month (Powered by GPT-4.1)","Dedicated Support Channel","AI Concierge"],"minSeats":20,"commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"messages":"5000/month","projects":"10","team_members":"20","vector_storage":"10G","ai_applications":"50","knowledge_bases":"50"}},{"free":false,"name":"AI Concierge","summary":"$2,499/month","features":["Everything in Professional","Fractional Forward Deployed AI Engineer","Done-For-You AI Agent & Workflow Build-Out","Domain-to-AI Enablement","Weekly Strategy & Review Calls","Custom Integration Support","Priority Support Channel","Ongoing Optimization"],"commitment":"monthly","components":[{"kind":"fixed","amount":2499,"period":"month","currency":"USD"}],"description":"Includes fractional forward deployed AI engineer from Epsilla team","contactSales":false},{"free":false,"name":"Enterprise Tier","summary":"Custom pricing","features":["Unlimited Team Members","Unlimited Projects","Unlimited AI Applications","Unlimited Knowledge Bases","Unlimited Vector Storage","Unlimited Messages/Month (any LLM Provider)","Extensive White-Labeling","SSO (SAML and OIDC)","On-Prem Deployment Options","Consulting and Customization","Premium Support with SLAs"],"contactSales":true,"includedLimits":{"messages":"Unlimited","projects":"Unlimited","team_members":"Unlimited","vector_storage":"Unlimited","ai_applications":"Unlimited","knowledge_bases":"Unlimited"}}],"addOns":[{"name":"Team Member","components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}]},{"name":"AI Application","components":[{"kind":"per_unit","unit":"application","amount":2,"period":"month","currency":"USD"}]},{"name":"Knowledge Base","components":[{"kind":"per_unit","unit":"database","amount":2,"period":"month","currency":"USD"}]},{"name":"Vector Storage","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":18,"period":"month","currency":"USD"}]},{"name":"Messages","components":[{"per":{"qty":100,"unit":"messages"},"kind":"metered","amount":3,"period":"month","currency":"USD"}]},{"name":"Remove \"Powered By Epsilla\"","components":[{"kind":"fixed","amount":39,"period":"month","currency":"USD"}]}],"summary":"Free tier through $2,499/month. Custom pricing for Enterprise. Metered add-ons $2–39/month.","currency":"USD","freeTier":true,"sourceUrl":"https://epsilla.com","retrievedAt":"2026-08-03T13:12:38.383Z","startingPrice":{"amount":29,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free","features":["Dense, Sparse, and Full-Text Indexes","Console Metrics","Community Support via Discord","USA region only"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"For trying out and for small applications","contactSales":false,"includedLimits":{"egress":"1GB/mo","indexes":"5","storage":"2GB","namespaces":"100 per index","read_units":"1M/mo","write_units":"2M/mo","input_tokens":"500k/mo","output_tokens":"300k/mo","reranking_requests":"500/mo","inference_embedding_tokens":"5M/mo"}},{"free":false,"name":"Builder","summary":"$20/month flat","features":["Everything in Starter","Increased usage limits","Multiple projects and users","Any cloud and region","Prometheus and Datadog monitoring","Free support, with response SLAs via Developer/Pro support add-on"],"components":[{"kind":"fixed","amount":20,"period":"month","currency":"USD"}],"description":"For solo developers and small teams","contactSales":false,"includedLimits":{"egress":"10GB/mo","indexes":"10 per project","storage":"10GB","namespaces":"1,000 per index","write_units":"5M/mo","output_tokens":"1M/mo","reranking_requests":"1,000/mo","inference_embedding_tokens":"10M/mo"}},{"free":false,"name":"Standard","summary":"$50/month minimum + usage-based. 3-week free trial with $300 credits.","features":["Everything in Builder","Unlimited storage","Pay-as-you-go Database On-Demand, Inference, and Assistant usage","Dedicated Read Nodes","Import from object storage","Backup and Restore","RBAC","SSO (SAML 2.0)","HIPAA add-on available"],"components":[{"kind":"fixed","amount":50,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"GB"},"kind":"metered","unit":"storage","amount":0.33,"currency":"USD"},{"per":{"qty":1,"unit":"million"},"kind":"metered","unit":"write_units","amount":4,"currency":"USD"},{"per":{"qty":1,"unit":"million"},"kind":"metered","unit":"read_units","amount":16,"currency":"USD"},{"per":{"qty":1,"unit":"GB"},"kind":"metered","unit":"egress","amount":0.1,"currency":"USD"}],"description":"For production applications at any scale","contactSales":false,"includedLimits":{"indexes":"20 per project","storage":"Unlimited","namespaces":"200 per index"}},{"free":false,"name":"Enterprise","summary":"$500/month minimum + usage-based","features":["Everything in Standard","99.95% Uptime SLA","Bring Your Own Cloud (BYOC)","Private Endpoints","Customer Managed Encryption Keys","Audit Logs","Service Accounts","SAML roles","SCIM","HIPAA Compliance included"],"components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}],"description":"For mission-critical production applications","contactSales":false,"includedLimits":{"indexes":"200 per project","uptime_sla":"99.95%"}},{"free":false,"name":"Bring Your Own Cloud","summary":"Custom pricing","features":["Pinecone runs in customer's cloud account and VPC","Zero-access operations – no SSH, VPN, or inbound access","Outbound-only operations with auditable trail","AWS PrivateLink, GCP Private Service Connect, or Azure Private Link"],"description":"For organizations requiring the highest level of security and control","contactSales":true}],"addOns":[{"name":"HIPAA add-on","components":[{"kind":"fixed","amount":190,"period":"month","currency":"USD"}]}],"summary":"Free tier available. Paid plans from $20/month; production plans $50–$500/month minimum plus usage-based charges.","currency":"USD","freeTier":true,"sourceUrl":"https://www.pinecone.io/pricing/","retrievedAt":"2026-09-03T18:00:54.251Z","freeTrialDays":21,"startingPrice":{"amount":20,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | mid |
| pricing.starting_price | - | `{"amount":20,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | 99.95 |
| reliability.status_page | yes | yes |
| security.certifications | - | `[{"name":"SOC 2 Type II","level":"Type II","status":"active"}]` |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |
| security.trust_center | - | https://www.pinecone.io/security/ |

## Capabilities (Vector Databases)

| Capability | Epsilla | Pinecone |
|---|:--:|:--:|
| **Deployment** |  |  |
| Deployment | Managed | Managed |
| Serverless / consumption pricing | ✓ | ✓ |
| **Index** |  |  |
| ANN index (HNSW / IVF / DiskANN / ScaNN / flat) | - | HNSW, DiskANN |
| Distance metrics (cosine / dot / Euclidean) | - | cosine |
| **Query** |  |  |
| Metadata filtering | - | Post-filter |
| Hybrid search (dense + sparse fusion) | - | ✓ |
| Built-in BM25 / lexical | - | ✓ |
| **Storage** |  |  |
| Quantization | - | - |
| On-disk vs in-memory | - | Tiered |
| **Scale** |  |  |
| Multi-tenancy (namespaces / collections / tenants) | ✓ | ✓ |
| Horizontal scale | - | Sharded / distributed |
| **Consistency** |  |  |
| Consistency | - | Eventual |
| **Licensing** |  |  |
| Licence class | Proprietary | Proprietary |
| **Classification** |  |  |
| Purpose-built vs feature-of-parent | Feature of parent | Dedicated DBMS |

*Source: vioscaleAI. Generated 2026-09-21T03:45:40.303Z. "-" = undocumented, not absent.*