# Epicor Kinetic vs Microsoft Dynamics 365

| Attribute | Epicor Kinetic | Microsoft Dynamics 365 |
|---|---|---|
| **Vioscale score** | 56.6 (19% (low)) | 53.4 (15% (low)) |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true}` | `{"cloud":true,"hybrid":true,"on_prem":true}` |
| description.long | An enterprise resource planning system for manufacturers that combines integrated financial, supply chain, and production management with AI-driven insights, supporting cloud, on-premises, or hybrid deployment. | Microsoft Dynamics 365 is a suite of agentic business applications powered by AI that includes customer relationship management, contact center services, and enterprise resource planning. It helps sales teams, customer service operations, and business functions work more efficiently. |
| features.capabilities | `{"api_access":"full","crm_module":false,"deployment":"cloud","hr_payroll":false,"procurement":true,"multi_entity":"multi_entity","supply_chain":true,"extensibility":"full_dev_platform","financials_gl":true,"localisations":"Multiple languages and currencies; country-specific compliance packs","manufacturing":"discrete","deployment_model":"cloud_saas","order_management":true,"industry_editions":true,"manufacturing_type":"discrete_assembly","project_management":true,"integrated_accounting_gl_ar_ap":true,"plm_cad_integration_to_bom_import":true,"mrp_material_requirements_planning_engine":true,"make_to_order_mto_and_engineer_to_order_eto":true,"production_job_costing_and_variance_tracking":true,"shop_floor_control_and_machine_capacity_scheduling":true}` | `{"crm_module":true,"deployment":"hybrid","hr_payroll":false,"procurement":false,"supply_chain":true,"financials_gl":true,"order_management":true,"industry_editions":false,"project_management":true}` |
| integrations.count | 8 | - |
| integrations.list | `[{"name":"EDI"},{"name":"SourceDay"},{"name":"Epicor Data Fabric"},{"name":"Epicor Automation Studio"},{"name":"Workato"},{"name":"Salesforce"},{"name":"SmartForecasts Cloud"},{"name":"SupplyPro"},{"name":"SourceDay Supplier Portal"},{"name":"SonicWall"},{"name":"Commvault"},{"name":"SentinelOne"}]` | - |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"subscription","plans":[{"free":false,"name":"Professional Direct Support","summary":"$9.00/user/month, annual commitment, minimum 20 users","features":["Priority response <1 hour for critical incidents","Advisory services","Technical webinars","Monthly service reviews"],"minSeats":20,"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":9,"period":"month","currency":"USD"}],"description":"Support plan for production environments requiring faster response times","contactSales":false}],"summary":"Support plans starting at $9.00/user/month. Base product pricing not specified in documentation.","currency":"USD","freeTier":false,"sourceUrl":"https://www.microsoft.com/golf/etc.clientlibs/onecloud/components/content/reimagine/atomic/carousel/v1/carousel/clientlibs/pricing-styles.ACSHASHbcdafd3e07059ae596973551430292fc.min.css","retrievedAt":"2026-08-14T15:28:36.473Z","startingPrice":{"amount":9,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | - | no |
| pricing.model | commercial | commercial |
| pricing.price_level | - | low |
| pricing.transparent | - | no |
| reliability.status_page | yes | - |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |

## Capabilities (ERP Software)

| Capability | Epicor Kinetic | Microsoft Dynamics 365 |
|---|:--:|:--:|
| **Core** |  |  |
| Financials / GL | ✓ | ✓ |
| **Modules** |  |  |
| Supply chain / inventory | ✓ | ✓ |
| Manufacturing | Discrete | - |
| Order management | ✓ | ✓ |
| Procurement (source-to-pay) | ✓ | ✗ |
| HR / payroll | ✗ | ✗ |
| CRM module | ✗ | ✓ |
| Project management | ✓ | ✓ |
| **Finance** |  |  |
| Multi-entity | Multi-entity | - |
| Localisations | Multiple languages and currencies; country-specific compliance packs | - |
| **Deployment** |  |  |
| Deployment | Cloud | Hybrid |
| **Platform** |  |  |
| Extensibility | Full dev platform | - |
| Industry editions | ✓ | ✗ |
| API access | Full | - |

*Source: Vioscale. Generated 2026-09-01T17:35:53.307Z. "-" = undocumented, not absent.*
