# Embrace vs TrackJS

**Leader by Vioscale score:** Embrace

| Attribute | Embrace | TrackJS |
|---|---|---|
| **Vioscale score** | 57.3 (72% (medium)) | 51 (49% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Powered by OpenTelemetry, Embrace provides real user monitoring across mobile and web to tie technical performance to end-user impact. | TrackJS monitors production JavaScript errors with detailed telemetry showing events leading up to each error. It includes an AI debugger that analyzes errors to suggest fixes, customizable error grouping and filtering, and unlimited ignore rules to focus on critical issues. |
| features.capabilities | `{"hosting":"cloud","alerting":true,"languages":"JavaScript, React, React Native, OpenTelemetry SDKs","platforms":"full_stack","error_grouping":true,"session_replay":true,"performance_monitoring":true,"issue_tracker_integration":true}` | `{"hosting":"cloud","alerting":true,"languages":"JavaScript","platforms":"frontend","source_maps":true,"error_grouping":true,"performance_monitoring":false}` |
| integrations.count | 3 | 3 |
| integrations.list | `[{"name":"Jira"},{"name":"Slack"},{"name":"PagerDuty"}]` | `[{"name":"Google SSO"},{"name":"SAML SSO"},{"name":"API"}]` |
| market.availability | - | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"FREE","summary":"Free up to 1M sessions/year, 5 users, 3 days retention","features":["User session play-by-play","Errors, exceptions, and crashes","Basic performance monitoring","Basic dashboards and alerting","Mobile: Crash reporting, ANR monitoring, Out of memory monitoring, Webview performance","Web: Core Web Vitals","Performance tracing with OpenTelemetry","Network performance","Error tracking & logging","Exception reporting","Up to 10 alert policies"],"components":[{"kind":"fixed","amount":0,"period":"year","currency":"USD"}],"description":"Made for small apps, development or staging environments","contactSales":false,"includedLimits":{"users":"5","sessions":"1M/year","data_retention":"3 days"}},{"free":false,"name":"PRO","summary":"$0.80 per 1,000 sessions (min $80/month), 14 days retention","features":["All FREE features","Custom dashboards","API access & metrics data forwarding","Role-based access controls","Jira integration","Slack integration","PagerDuty integration","Standard customer support","Metrics forwarding via PromQL API","Spans forwarding via TraceQL API","Custom metrics","Logs: Error logs free, info/warning/system logs $0.50/GB"],"commitment":"monthly","components":[{"kind":"metered","unit":"session","amount":0.8,"period":"month","currency":"USD"}],"description":"Made to give best-in-class performance insights for production apps","contactSales":false,"includedLimits":{"users":"10","data_retention":"14 days","min_spend_month":"$80"}},{"free":false,"name":"ENTERPRISE","summary":"Custom pricing, unlimited users, 30 days retention, annual contract","features":["All PRO features","Unlimited users","Custom metrics included based on session volume","Events and spans forwarding","Network span forwarding","Event data forwarding","Code owners and telemetry tagging","Workflow automation","Gold-tier customer support","Dedicated CSM with annual contracts","Logs: Error logs free, info/warning/system logs $1.00/GB"],"commitment":"annual","description":"Made to automate workflow across multi-team development projects at scale","contactSales":true,"includedLimits":{"users":"Unlimited","min_spend":"$80","data_retention":"30 days"}}],"addOns":[{"name":"Synthetic Monitoring (Web only)","components":[{"per":{"qty":1000,"unit":"checks"},"kind":"metered","amount":15,"currency":"USD"}]}],"summary":"From $0.80 per 1,000 sessions. Free tier for 1M sessions/year.","currency":"USD","freeTier":true,"sourceUrl":"https://embrace.io/","retrievedAt":"2026-08-03T21:12:26.878Z","startingPrice":{"amount":0.8,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$49/month or $45/month billed annually","features":["Error monitoring","Unlimited users","1 application","3 alert channels","Inbound ignore rules","API access"],"components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":540,"period":"year","currency":"USD"}],"description":"Essential error tracking for small businesses or individuals","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"100k/month","applications":"1","data_retention":"10 days"}},{"free":false,"name":"Professional","summary":"$99/month or $91/month billed annually","features":["Error monitoring","Unlimited users","5 applications","Unlimited alert channels","Custom error grouping","Custom metadata","Realtime alerts","AI Code Debugger","API access","Google SSO"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"},{"kind":"fixed","amount":1092,"period":"year","currency":"USD"}],"description":"Team-based error tracking for growing businesses","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"1m/month","applications":"5","data_retention":"15 days"}},{"free":false,"name":"Business","summary":"$199/month or $183/month billed annually","features":["Error monitoring","Unlimited users","10+ applications","Unlimited alert channels","Custom error grouping","Custom metadata","Realtime alerts","AI Code Debugger","Unlimited integrations","API access","Google SSO","SAML SSO","Staff training"],"components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"},{"kind":"fixed","amount":2196,"period":"year","currency":"USD"}],"description":"Advanced error tracking for large organizations","contactSales":false,"includedLimits":{"users":"unlimited","page_views":"5m+/month","applications":"10+","data_retention":"30+ days"}},{"free":false,"name":"Enterprise","summary":"Custom pricing and terms","contactSales":true}],"summary":"From $49/month. No permanent free tier; free trial available. Annual billing includes one month free.","currency":"USD","freeTier":false,"sourceUrl":"https://trackjs.com/pricing/","retrievedAt":"2026-08-14T21:34:53.872Z","startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | mid |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.soc2 | yes | - |

## Capabilities (Error Tracking Software)

| Capability | Embrace | TrackJS |
|---|:--:|:--:|
| **Coverage** |  |  |
| Platforms covered | Full-stack | Frontend |
| Language / SDK coverage | JavaScript, React, React Native, OpenTelemetry SDKs | JavaScript |
| **Core** |  |  |
| Automatic error grouping | ✓ | ✓ |
| Release health / regression tracking | - | - |
| **Enrichment** |  |  |
| Source-map de-minification | - | ✓ |
| Native crash symbolication | - | - |
| PII data scrubbing | - | - |
| **Bundled signals** |  |  |
| Bundled session replay | ✓ | - |
| Bundled performance / APM | ✓ | ✗ |
| **Workflow** |  |  |
| Issue-tracker integration | ✓ | - |
| Alert rules / on-call routing | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: Vioscale. Generated 2026-09-01T17:26:08.335Z. "-" = undocumented, not absent.*