# Embrace vs Instabug

| Attribute | Embrace | Instabug |
|---|---|---|
| **Vioscale score** | 57.3 (72% (medium)) | 61 (27% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Powered by OpenTelemetry, Embrace provides real user monitoring across mobile and web to tie technical performance to end-user impact. | A mobile observability platform that automatically detects crashes, performance issues, and user engagement problems in iOS and Android apps, using AI to prioritize issues and guide developers toward solutions. |
| features.capabilities | `{"hosting":"cloud","alerting":true,"languages":"JavaScript, React, React Native, OpenTelemetry SDKs","platforms":"full_stack","error_grouping":true,"session_replay":true,"performance_monitoring":true,"issue_tracker_integration":true}` | `{"hosting":"cloud","alerting":true,"languages":"iOS and Android SDKs","platforms":"mobile","data_scrubbing":true,"error_grouping":true,"release_health":true,"session_replay":true,"native_symbolication":true,"issue_tracker_integration":true}` |
| integrations.count | 3 | 1 |
| integrations.list | `[{"name":"Jira"},{"name":"Slack"},{"name":"PagerDuty"}]` | `[{"name":"GitHub"}]` |
| market.availability | - | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"android":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"FREE","summary":"Free up to 1M sessions/year, 5 users, 3 days retention","features":["User session play-by-play","Errors, exceptions, and crashes","Basic performance monitoring","Basic dashboards and alerting","Mobile: Crash reporting, ANR monitoring, Out of memory monitoring, Webview performance","Web: Core Web Vitals","Performance tracing with OpenTelemetry","Network performance","Error tracking & logging","Exception reporting","Up to 10 alert policies"],"components":[{"kind":"fixed","amount":0,"period":"year","currency":"USD"}],"description":"Made for small apps, development or staging environments","contactSales":false,"includedLimits":{"users":"5","sessions":"1M/year","data_retention":"3 days"}},{"free":false,"name":"PRO","summary":"$0.80 per 1,000 sessions (min $80/month), 14 days retention","features":["All FREE features","Custom dashboards","API access & metrics data forwarding","Role-based access controls","Jira integration","Slack integration","PagerDuty integration","Standard customer support","Metrics forwarding via PromQL API","Spans forwarding via TraceQL API","Custom metrics","Logs: Error logs free, info/warning/system logs $0.50/GB"],"commitment":"monthly","components":[{"kind":"metered","unit":"session","amount":0.8,"period":"month","currency":"USD"}],"description":"Made to give best-in-class performance insights for production apps","contactSales":false,"includedLimits":{"users":"10","data_retention":"14 days","min_spend_month":"$80"}},{"free":false,"name":"ENTERPRISE","summary":"Custom pricing, unlimited users, 30 days retention, annual contract","features":["All PRO features","Unlimited users","Custom metrics included based on session volume","Events and spans forwarding","Network span forwarding","Event data forwarding","Code owners and telemetry tagging","Workflow automation","Gold-tier customer support","Dedicated CSM with annual contracts","Logs: Error logs free, info/warning/system logs $1.00/GB"],"commitment":"annual","description":"Made to automate workflow across multi-team development projects at scale","contactSales":true,"includedLimits":{"users":"Unlimited","min_spend":"$80","data_retention":"30 days"}}],"addOns":[{"name":"Synthetic Monitoring (Web only)","components":[{"per":{"qty":1000,"unit":"checks"},"kind":"metered","amount":15,"currency":"USD"}]}],"summary":"From $0.80 per 1,000 sessions. Free tier for 1M sessions/year.","currency":"USD","freeTier":true,"sourceUrl":"https://embrace.io/","retrievedAt":"2026-08-03T21:12:26.878Z","startingPrice":{"amount":0.8,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Enterprise","summary":"Priced per Daily Active User and team seat","features":["Full observability platform access","SSO, SAML, SCIM provisioning","Role-based access control and audit logs","Global data hosting with optional regional pinning","Unlimited apps and cross-platform integrations","Advanced alerting and automation","Custom retention and data controls","Around-the-clock support with standard SLA"],"description":"Full platform access with standard technical support","contactSales":true},{"free":false,"name":"Enterprise Premier","summary":"Priced per Daily Active User and team seat with dedicated support","features":["All Enterprise features","24/7 support availability","Dedicated L2 engineer","Dedicated Slack channels","Immediate issue triage","Custom SLA commitment"],"description":"Enterprise plan plus premium support with dedicated engineering","contactSales":true}],"summary":"Transparent subscription based on Daily Active Users and team seats. Enterprise and Premier support tiers.","currency":"USD","freeTier":false,"sourceUrl":"https://www.luciq.ai/pricing","retrievedAt":"2026-08-13T22:59:08.351Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.iso27001 | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Error Tracking Software)

| Capability | Embrace | Instabug |
|---|:--:|:--:|
| **Coverage** |  |  |
| Platforms covered | Full-stack | Mobile |
| Language / SDK coverage | JavaScript, React, React Native, OpenTelemetry SDKs | iOS and Android SDKs |
| **Core** |  |  |
| Automatic error grouping | ✓ | ✓ |
| Release health / regression tracking | - | ✓ |
| **Enrichment** |  |  |
| Source-map de-minification | - | - |
| Native crash symbolication | - | ✓ |
| PII data scrubbing | - | ✓ |
| **Bundled signals** |  |  |
| Bundled session replay | ✓ | ✓ |
| Bundled performance / APM | ✓ | - |
| **Workflow** |  |  |
| Issue-tracker integration | ✓ | ✓ |
| Alert rules / on-call routing | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |

*Source: Vioscale. Generated 2026-09-01T16:48:23.597Z. "-" = undocumented, not absent.*