# Element vs Twist

**Leader by Vioscale score:** Twist

| Attribute | Element | Twist |
|---|---|---|
| **Vioscale score** | 48.6 (73% (medium)) | 67 (53% (medium)) |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true,"air_gapped":true,"self_hosted":true}` | `{"cloud":true}` |
| description.long | A secure, encrypted messaging and collaboration system built on the Matrix open standard. Element enables organizations to host their own communications servers, featuring end-to-end encryption, video conferencing, and federation between different organizations or systems. | Async-first messaging platform that organizes conversations into threads to help distributed teams collaborate with clarity and minimal notification fatigue. |
| features.capabilities | `{"hosting":"both","sso_scim":true,"free_tier":true,"messaging":true,"api_access":true,"whiteboard":false,"e2e_encryption":true,"screen_sharing":false,"video_meetings":true,"app_marketplace":true,"compliance_controls":true,"guest_external_access":true}` | `{"hosting":"cloud","messaging":true,"api_access":true,"compliance_controls":true,"guest_external_access":true}` |
| integrations.count | 13 | 3 |
| integrations.list | `[{"name":"Jitsi"},{"name":"Etherpad"},{"name":"Grafana"},{"name":"Google Calendar"},{"name":"Spotify"},{"name":"YouTube"},{"name":"EtherCalc"},{"name":"TradingView"},{"name":"Github"},{"name":"Gitlab"},{"name":"JIRA"},{"name":"RSS"},{"name":"Webhooks"}]` | `[{"name":"Dropbox"},{"name":"Google Drive"},{"name":"OneDrive"}]` |
| market.availability | `{"hqCountry":"GB","primaryMarkets":["GB","DE","FR","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` | `{"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Community","summary":"Free, open source self-hosted","features":["Self-hosted Synapse server","Element Call included","AGPL open source","Frontend and backend","Server configuration","Free application download"],"minSeats":1,"components":[{"kind":"one_time","amount":0,"currency":"USD"}],"description":"Open source self-hosted deployment for non-commercial use","contactSales":false},{"free":false,"name":"Enterprise","summary":"Contact sales for pricing","features":["Synapse Pro server","Enhanced security advisories","Compliance and enterprise controls","Moderation and supervision","Retention policies","Data export capability","LDAP/AD authentication","SSO via OIDC/OAuth","Room audit logging","Advanced identity management with SCIM","Secure border gateway","Custom mobile push gateway","OpenShift support","Kubernetes Helm charts","GitOps ready","4-hour business hour SLA"],"minSeats":100,"description":"Professional self-hosted deployment with advanced features and support","contactSales":true},{"free":false,"name":"Sovereign","summary":"Contact sales for per-deployment pricing","features":["Synapse Pro server","Air-gapped deployment","Operates without internet connectivity","Custom mobile push gateway","Air-gapped setup and support"],"description":"Air-gapped deployment with complete network isolation and no internet requirement","contactSales":true}],"addOns":[{"name":"Secure Border Gateway"}],"summary":"Free open-source tier; Enterprise and Sovereign pricing available via contact","freeTier":true,"sourceUrl":"https://element.io/fr/pricing","retrievedAt":"2026-08-13T22:21:01.899Z","billingPeriods":["month"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["Access up to 1 month of comments and messages","Up to 5 integrations","Up to 5 GB file storage","Standard support","Up to 500 internal member accounts","Up to 500 external guest accounts"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"file_storage":"5 GB","integrations":"5","external_guests":"500","message_history":"1 month","internal_members":"500"}},{"free":false,"name":"Unlimited","summary":"$6/user/mo","features":["Access full history of comments and messages","Unlimited integrations","Unlimited file storage","Priority support","Unlimited internal member accounts","Unlimited external guest accounts"],"components":[{"kind":"per_unit","unit":"seat","amount":6,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"file_storage":"unlimited","integrations":"unlimited","external_guests":"unlimited","message_history":"unlimited","internal_members":"unlimited"}}],"summary":"From $6/user/mo. Free tier.","currency":"USD","freeTier":true,"sourceUrl":"https://twist.com","retrievedAt":"2026-08-03T14:28:57.803Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.transparent | no | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.iso27001 | yes | - |

## Capabilities (Collaboration Software)

| Capability | Element | Twist |
|---|:--:|:--:|
| **Modality** |  |  |
| Messaging | ✓ | ✓ |
| Video meetings | ✓ | - |
| Whiteboard | ✗ | - |
| **Meetings** |  |  |
| Screen sharing | ✗ | - |
| Recording / transcription | - | - |
| **Security** |  |  |
| End-to-end encryption | ✓ | - |
| SSO / SCIM | ✓ | - |
| **Access** |  |  |
| Guest / external access | ✓ | ✓ |
| **Compliance** |  |  |
| Compliance controls | ✓ | ✓ |
| **Deployment** |  |  |
| Hosting | Cloud + self-hosted | Cloud only |
| **Scale** |  |  |
| Max participants | - | - |
| **Ecosystem** |  |  |
| App marketplace | ✓ | - |
| Public API / bot framework | ✓ | ✓ |
| **Commercial** |  |  |
| Free tier | ✓ | - |

*Source: Vioscale. Generated 2026-09-01T14:28:01.677Z. "-" = undocumented, not absent.*