# Dynatrace vs New Relic

**Leader by Vioscale score:** Dynatrace

| Attribute | Dynatrace | New Relic |
|---|---|---|
| **Vioscale score** | 60.9 (40% (low)) | 47.5 (61% (medium)) |
| deployment.options | `{"cloud":true,"hybrid":true,"self_hosted":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | Dynatrace provides comprehensive observability across applications, infrastructure, security, and business processes. Using AI-driven insights and foundational agents, it enables organizations to analyze data, detect anomalies, automate incident response, and deliver secure software faster across cloud and on-premises environments. | End-to-end application performance monitoring and full-stack observability platform with automatic instrumentation, distributed tracing, and intelligent recommendations. |
| features.capabilities | `{"rum":true,"service_map":true,"otel_support":"ingest","code_profiling":true,"anomaly_detection":true,"distributed_tracing":true,"auto_instrumentation":true}` | `{"languages":"Node.js, Ruby, Go, iOS"}` |
| integrations.count | 6 | 4 |
| integrations.list | `[{"name":"Apigee"},{"name":"Flagsmith"},{"name":"Cursor"},{"name":"VSCode"},{"name":"JetBrains"},{"name":"Google Cloud Platform"}]` | `[{"name":"Kubernetes"},{"name":"AWS ECS"},{"name":"Microsoft Azure"},{"name":"Docker"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"ios":true,"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Foundation & Discovery","summary":"$0.01/host/hour","features":["Host health indicators","Host and process topology","Filesystem monitoring","OS services monitoring","Log correlation in context"],"components":[{"kind":"metered","unit":"host-hour","amount":0.01,"period":"month","currency":"USD"}],"description":"Basic infrastructure monitoring and IT inventory","contactSales":false},{"free":false,"name":"Infrastructure Monitoring","summary":"$0.04/host/hour","features":["Everything in Foundation & Discovery","Process/disk/memory/network analysis","Custom metrics"],"components":[{"kind":"metered","unit":"host-hour","amount":0.04,"period":"month","currency":"USD"}],"description":"Infrastructure observability for cloud, hyperscaler, and data center","contactSales":false},{"free":false,"name":"Full-Stack Monitoring","summary":"$0.01/GiB-host/hour","features":["Everything in Infrastructure Monitoring","APM with automated root cause analysis","Code-level profiling","Kubernetes monitoring","OpenTelemetry metrics/traces","10 days trace retention (up to 10 years)"],"components":[{"kind":"metered","unit":"GiB-host-hour","amount":0.01,"period":"month","currency":"USD"}],"description":"Comprehensive observability for applications, microservices, and infrastructure","contactSales":false},{"free":false,"name":"Kubernetes Platform Monitoring","summary":"$0.002/pod/hour","features":["Kubernetes metrics and events","Health views","Resource and topology analysis","Included free with Full-Stack Monitoring"],"components":[{"kind":"metered","unit":"pod-hour","amount":0.002,"period":"month","currency":"USD"}],"description":"Visibility into Kubernetes clusters, nodes, and workloads","contactSales":false},{"free":false,"name":"Code Monitoring","summary":"$0.005/container/hour","features":["Live debugging","Non-breaking breakpoints","VS Code and JetBrains integration"],"components":[{"kind":"metered","unit":"container-hour","amount":0.005,"period":"month","currency":"USD"}],"description":"Live code troubleshooting and debugging in production","contactSales":false}],"addOns":[{"name":"Log Analytics – Pay-per-Query","components":[{"per":{"qty":1,"unit":"GiB"},"kind":"metered","amount":0.2,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.0007,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-scanned"},"kind":"metered","amount":0.0035,"currency":"USD"}]},{"name":"Log Analytics – Bundled Queries","components":[{"per":{"qty":1,"unit":"GiB"},"kind":"metered","amount":0.2,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.02,"currency":"USD"}]},{"name":"Metrics Telemetry","components":[{"per":{"qty":100000,"unit":"datapoints"},"kind":"metered","amount":0.15,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.0007,"currency":"USD"}]},{"name":"Trace Telemetry","components":[{"per":{"qty":1,"unit":"GiB"},"kind":"metered","amount":0.2,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.0007,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-scanned"},"kind":"metered","amount":0.0035,"currency":"USD"}]},{"name":"Events Telemetry","components":[{"per":{"qty":1,"unit":"GiB"},"kind":"metered","amount":0.2,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-day"},"kind":"metered","amount":0.0007,"currency":"USD"},{"per":{"qty":1,"unit":"GiB-scanned"},"kind":"metered","amount":0.0035,"currency":"USD"}]}],"summary":"Usage-based from $0.002/pod-hour to $0.04/host-hour. Transparency emphasized; single commit with volume discounts and no overage penalties.","currency":"USD","sourceUrl":"https://www.dynatrace.com/","retrievedAt":"2026-08-05T14:07:49.569Z","startingPrice":{"amount":0.002,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free tier with 100 GB/month, 1 full platform user, unlimited basic users","features":["Access to 50+ capabilities","Automatic logs obfuscation","No credit card required"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Perpetual free tier with 100 GB/month of data ingest","contactSales":false,"includedLimits":{"basic_users":"Unlimited","data_ingest":"100 GB/month","full_platform_users":"1"}},{"free":false,"name":"Standard","summary":"$10 first full platform user, $99 per additional (max 5), $49/core user, $0.40/GB data beyond 100 GB","features":["Ticketed support","2 business days support response SLA","SAML single sign-on","Unlimited basic users"],"minSeats":5,"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"},{"kind":"fixed","amount":10,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional full platform user","amount":99,"period":"month","currency":"USD"}],"description":"For small teams looking to get started with observability","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"5"}},{"free":false,"name":"Pro","summary":"$349/user/year or $418.80/user/month, $49/core user, $0.40/GB data","features":["Unlimited full platform users","2-hour critical initial support response SLA","Data Plus eligibility","Extended data retention","Advanced admin capabilities"],"components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.4,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":349,"period":"year","currency":"USD"},{"kind":"per_unit","unit":"full platform user","amount":418.8,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"core user","amount":49,"period":"month","currency":"USD"}],"description":"For teams with more than five engineers and complex workloads","contactSales":false,"includedLimits":{"data_ingest":"100 GB/month free","full_platform_users":"None"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, contact sales","features":["Everything in Pro","FedRAMP Moderate and HIPAA eligibility","Priority ticket routing","1-hour critical initial support response SLA","24/7 dedicated support","Data Plus & advanced security"],"description":"For at-scale organizations with advanced security and support needs","contactSales":true,"includedLimits":{"full_platform_users":"None"}}],"addOns":[{"name":"Data Plus","components":[{"per":{"qty":1,"unit":"GB"},"kind":"metered","amount":0.6,"period":"month","currency":"USD"}]},{"name":"Advanced Compute"}],"summary":"From free tier with 100 GB/month. Metered data at $0.40/GB ingest. Core users $49/month, full platform users $349-$418.80/month.","currency":"USD","freeTier":true,"sourceUrl":"https://newrelic.com/platform/application-monitoring","retrievedAt":"2026-08-05T14:10:25.231Z","startingPrice":{"amount":0.4,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.fedramp | - | yes |
| security.hipaa | - | yes |

## Capabilities (APM Tools)

| Capability | Dynatrace | New Relic |
|---|:--:|:--:|
| **Instrumentation** |  |  |
| Auto-instrumentation | ✓ | - |
| Distributed tracing | ✓ | - |
| **Insight** |  |  |
| Service map | ✓ | - |
| Code / continuous profiling | ✓ | - |
| Database monitoring | - | - |
| Error analytics | - | - |
| Real-user monitoring | ✓ | - |
| SLO / error-budget tracking | - | - |
| **Intelligence** |  |  |
| Anomaly / root-cause AI | ✓ | - |
| **Standards** |  |  |
| OpenTelemetry support | OTLP ingest | - |
| **Core** |  |  |
| Language agents | - | Node.js, Ruby, Go, iOS |
| **Deployment** |  |  |
| Hosting | - | - |

*Source: Vioscale. Generated 2026-09-01T17:08:08.270Z. "-" = undocumented, not absent.*