# Dust vs Voiceflow

**Leader by Vioscale score:** Voiceflow

| Attribute | Dust | Voiceflow |
|---|---|---|
| **Vioscale score** | 55.7 (8% (low)) | 66.8 (41% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Dust enables organizations to build AI agents that integrate with company knowledge and existing tools while maintaining human control and oversight. Teams can select from multiple AI models, share agents across departments, and enforce granular security controls with audit logging. | A platform where enterprise teams design, deploy, and monitor conversational AI agents to automate customer interactions across multiple channels while maintaining full control, observability, and compliance. |
| features.capabilities | `{"architecture_model":"managed_cloud_saas","multi_model_selection_openai_anthropic_local":true,"notion_google_drive_confluence_sync_connectors":true,"team_sharing_and_role_based_access_control_rbac":true}` | `{"soc2_type_ii":true,"architecture_model":"managed_cloud_saas","embeddable_iframe_or_chat_widget_export":true,"visual_drag_and_drop_node_canvas_builder":true,"multi_model_selection_openai_anthropic_local":true,"custom_api_tool_calling_and_webhook_execution":true,"rag_knowledge_base_document_upload_and_chunking":true,"team_sharing_and_role_based_access_control_rbac":true,"agent_memory_and_persistent_conversation_threads":true}` |
| integrations.count | 70 | 9 |
| integrations.list | `[{"name":"Slack"},{"name":"Notion"},{"name":"Google Drive"},{"name":"GitHub"},{"name":"Salesforce"},{"name":"Zendesk"}]` | `[{"name":"OpenAI"},{"name":"Anthropic"},{"name":"Zapier"},{"name":"Shopify"},{"name":"ChatGPT"},{"name":"Telegram"},{"name":"Alexa"},{"name":"NetSuite"},{"name":"Salesforce"}]` |
| market.availability | - | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | - | `{"type":"hybrid","summary":"Usage-based billing for agencies (free trial, no credit card required). Custom enterprise pricing available via demo request.","currency":"USD","freeTier":false,"sourceUrl":"https://www.voiceflow.com/pricing","retrievedAt":"2026-08-25T21:50:18.968Z"}` |
| pricing.free_tier | - | no |
| pricing.model | - | commercial |
| pricing.price_level | - | unknown |
| pricing.transparent | - | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | - | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (No Code Agent Builders)

| Capability | Dust | Voiceflow |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Architecture model | Managed cloud saas | Managed cloud saas |
| Rag knowledge base document upload and chunking | - | ✓ |
| Notion google drive confluence sync connectors | ✓ | - |
| Visual drag and drop node canvas builder | - | ✓ |
| Multi model selection openai anthropic local | ✓ | ✓ |
| Custom API tool calling and webhook execution | - | ✓ |
| Team sharing and role based access control RBAC | ✓ | ✓ |
| Embeddable iframe or chat widget export | - | ✓ |
| Agent memory and persistent conversation threads | - | ✓ |
| Slack or microsoft teams bot deployment | - | - |
| SOC2 type ii | - | ✓ |
| Mit or apache permissive oss license | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:20:56.324Z. "-" = undocumented, not absent.*