# Dropbox vs Sync.com

| Attribute | Dropbox | Sync.com |
|---|---|---|
| **vioscaleAI score** | 51.4 (43% (low)) | 52.5 (71% (medium)) |
| content.faq | - | `[{"answer":"A file storage service emphasizing privacy through client-side encryption where users maintain exclusive control of decryption keys. It is indexed under Cloud Storage.","source":"https://www.sync.com","question":"What is Sync.com?","confidence":0.6},{"answer":"Sync.com is a paid product; published pricing starts at $6 per user per month. It is sold across 4 plans (Teams 1TB, Teams 2TB, Teams 10TB and Sync Enterprise). Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.sync.com/pricing/","question":"How much does Sync.com cost?","confidence":0.6},{"answer":"Sync.com supports the web and macOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.sync.com","question":"What platforms does Sync.com support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Sync.com, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.sync.com","question":"Can Sync.com be self-hosted?","confidence":0.6},{"answer":"We have independently confirmed SOC 2, HIPAA and GDPR for Sync.com. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Sync.com not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.sync.com/blog/gdpr-compliance-update","question":"What security certifications does Sync.com have?","confidence":0.7},{"answer":"Sync.com is available worldwide. The vendor is headquartered in Canada.","source":"https://www.sync.com/pricing/","question":"Where is Sync.com available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based storage and collaboration service that lets teams store, organize, share, and collaborate on files from any device. Features include version history, encrypted transfers, permissions management, and integrations with productivity tools and AI platforms. | A file storage service emphasizing privacy through client-side encryption where users maintain exclusive control of decryption keys. |
| features.capabilities | `{"pricing_model":"freemium","remote_device_wipe_on_stolen_hardware":true,"file_version_history_and_rollback_recovery":true,"administrative_granular_folder_permissions_rbac":true,"microsoft_office_and_google_workspace_live_editing_sync":true}` | `{"zero_knowledge_e2ee_encryption":true,"administrative_granular_folder_permissions_rbac":true}` |
| integrations.count | 19 | 1 |
| integrations.list | `[{"name":"Anthropic Claude","category":"ai"},{"name":"OpenAI ChatGPT","category":"ai"},{"name":"Google Gemini","category":"ai"},{"name":"Google Workspace","category":"productivity"},{"name":"Microsoft Office","category":"productivity"},{"name":"Microsoft Teams","category":"chat"},{"name":"Slack","category":"chat"},{"name":"Zoom","category":"video"},{"name":"Adobe Creative Cloud","category":"design"},{"name":"HubSpot","category":"crm"},{"name":"Autodesk","category":"design"},{"name":"AWS","category":"infrastructure"},{"name":"Jira","category":"project_management"},{"name":"Asana","category":"project_management"},{"name":"Trello","category":"project_management"},{"name":"Smartsheet","category":"project_management"},{"name":"Canva","category":"design"},{"name":"WeVideo","category":"video"},{"name":"Zapier","category":"automation"}]` | `[{"name":"Microsoft Office 365"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":["GB"],"notAvailableCountries":[]}` | `{"hqCountry":"CA","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"mac":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Basic","summary":"Free, 2 GB storage","features":["2 GB storage","Device sync","30 days file recovery","50 GB file transfers","AI tool integrations","PDF editing and signatures"],"minSeats":1,"description":"Free cloud storage for personal use","contactSales":false,"includedLimits":{"storage":"2 GB"}},{"free":false,"name":"Plus","summary":"£7.99/month, 2 TB storage","features":["2 TB storage","Device sync","30 days file recovery","50 GB file transfers","AI integrations","PDF editing and signatures"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":7.99,"period":"month","currency":"GBP"}],"description":"Personal cloud storage with enhanced capacity","contactSales":false,"includedLimits":{"storage":"2 TB","file_transfer":"50 GB","version_history":"30 days"}},{"free":false,"name":"Standard","summary":"£14.50/user/month, 3 TB team storage","features":["3 TB team storage","180 days file recovery","100 GB file transfers","Brand shared files","Password-protected sharing","Team folders","Group and role management","Admin controls","Granular permissions"],"minSeats":1,"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":14.5,"period":"month","currency":"GBP"}],"description":"Team cloud storage with per-user billing","contactSales":false,"includedLimits":{"storage":"3 TB team","file_transfer":"100 GB","version_history":"180 days"}},{"free":false,"name":"Advanced","summary":"£18/user/month, 15 TB team storage, advanced security","features":["15 TB team storage","1 year file recovery","100 GB file transfers","End-to-end encryption","Advanced key management","Compliance tracking","Single sign-on","Tiered admin management","Remote device wipe","Data classification"],"minSeats":3,"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"GBP"}],"description":"Advanced team storage with security and compliance features","contactSales":false,"includedLimits":{"storage":"15 TB team","file_transfer":"100 GB","version_history":"1 year"}},{"free":false,"name":"Enterprise","summary":"Custom pricing, contact sales","features":["Custom user count","Custom storage","250 GB file transfers","Enterprise-grade security","Integration with security solutions","Live support from dedicated experts"],"description":"Custom enterprise solution with dedicated support","contactSales":true,"includedLimits":{"file_transfer":"250 GB"}}],"summary":"Free plan (2 GB), from £7.99/month. Per-seat team pricing starts at £14.50/user/month.","freeTier":true,"sourceUrl":"https://www.dropbox.com/plans","retrievedAt":"2026-10-06T22:13:44.750Z","freeTrialDays":30,"startingPrice":{"amount":7.99,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Teams 1TB","summary":"$8/user/month (monthly) or $6/user/month (annual billed, save 25%). 3 user minimum.","features":["1 TB secure storage per user","Advanced sharing","Administrator account","End-to-end encryption","Realtime backup and sync","Access from Windows, Mac, iOS, Android, web"],"minSeats":3,"components":[{"kind":"per_unit","unit":"seat","amount":8,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":6,"period":"month","currency":"USD"}],"description":"For small teams or businesses","contactSales":false,"includedLimits":{"sharing":"Unlimited","storage":"1TB per user","data_transfer":"Unlimited"}},{"free":false,"name":"Teams 2TB","summary":"$12/user/month (monthly) or $9/user/month (annual billed, save 25%). 3 user minimum.","features":["2 TB secure storage per user","Advanced sharing","Custom branding","Role-based access control","Admin delegation","End-to-end encryption","Realtime backup and sync","Access from Windows, Mac, iOS, Android, web"],"minSeats":3,"components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":9,"period":"month","currency":"USD"}],"description":"For teams needing more control","contactSales":false,"includedLimits":{"sharing":"Unlimited","storage":"2TB per user","data_transfer":"Unlimited"}},{"free":false,"name":"Teams 10TB","summary":"$18/user/month (monthly) or $15/user/month (annual billed, save 25%). 3 user minimum.","features":["10 TB secure storage per user","Advanced sharing","Custom branding","Role-based access control","Admin delegation","VIP support","End-to-end encryption","Realtime backup and sync","Access from Windows, Mac, iOS, Android, web"],"minSeats":3,"components":[{"kind":"per_unit","unit":"seat","amount":18,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":15,"period":"month","currency":"USD"}],"description":"For teams needing massive storage and enhanced support","contactSales":false,"includedLimits":{"sharing":"Unlimited","storage":"10TB per user","data_transfer":"Unlimited"}},{"free":false,"name":"Sync Enterprise","summary":"Contact sales for pricing. 100+ user minimum.","features":["Custom storage options","Account manager","Training options","Custom requirements support"],"minSeats":100,"description":"For companies with 100+ users needing enhanced controls","contactSales":true}],"summary":"From $8/user/month (monthly) or $6/user/month (annual). Teams plans start at 3 users. Enterprise custom pricing.","currency":"USD","sourceUrl":"https://www.sync.com/pricing/","retrievedAt":"2026-08-18T12:53:30.253Z","startingPrice":{"amount":6,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | - |
| pricing.model | freemium | commercial |
| pricing.price_level | low | low |
| pricing.starting_price | `{"amount":7.99,"currency":"GBP"}` | - |
| pricing.transparent | yes | yes |
| reliability.status_page | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.soc2 | - | yes |
| security.trust_center | https://www.dropbox.com/features/security | https://www.sync.com/blog/gdpr-compliance-update |

## Capabilities (Cloud Storage)

| Capability | Dropbox | Sync.com |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Local smart sync virtual drive mounting | - | - |
| Block level delta sync transfer speed | - | - |
| Zero knowledge e2ee encryption | - | ✓ |
| File version history and rollback recovery | ✓ | - |
| Administrative granular folder permissions RBAC | ✓ | ✓ |
| Remote device wipe on stolen hardware | ✓ | - |
| Legal hold and ediscovery retention policies | - | - |
| Microsoft office and google workspace live editing sync | ✓ | - |
| Slack ms teams notification sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Freemium | - |

*Source: vioscaleAI. Generated 2026-10-07T01:10:26.767Z. "-" = undocumented, not absent.*