# Doxy.me vs SimplePractice

**Leader by Vioscale score:** Doxy.me

| Attribute | Doxy.me | SimplePractice |
|---|---|---|
| **Vioscale score** | 65.8 (61% (medium)) | 51 (66% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A HIPAA-compliant telemedicine platform that enables healthcare providers to deliver virtual care with built-in clinical workflows, automated documentation, and care coordination tools. Designed for solo practitioners to multi-clinic organizations. | Cloud-based software that helps therapists, psychiatrists, and other wellness practitioners manage their practice operations, including scheduling, billing, patient documentation, treatment planning, and video consultations. |
| features.capabilities | `{"epcs":false,"hipaa":true,"hitrust":false,"deployment":"cloud","care_setting":"ambulatory","product_type":"telehealth","onc_certified":false,"pricing_model":"per_seat","revenue_cycle":false,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","interoperability":"none","telehealth_builtin":true,"virtual_waiting_room_triage_queue":true,"multi_participant_family_group_calls":true,"secure_1080p_hipaa_video_conferencing":true,"hipaa_baas_business_associate_agreement":true,"screen_sharing_and_medical_image_review":true}` | `{"epcs":true,"hipaa":true,"deployment":"cloud","care_setting":"ambulatory","product_type":"ehr","pricing_model":"per_seat","revenue_cycle":true,"target_segment":"clinic","deployment_model":"cloud_web_app","telehealth_builtin":true,"e_prescribing_erx_integration":true}` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","description":"For providers just getting started or who don't use telehealth frequently","contactSales":false},{"free":false,"name":"Premium","summary":"Billed annually per user per month","features":["Unlimited calls","Chat during sessions","Screen sharing","Picture-in-picture","Virtual backgrounds","Pause session","Photo capture","File transfer","HD reliable video","Group calls up to 25 participants","Automated notetaking and session summaries","Virtual waiting room and patient queue","Invite patients via email","Real-time notifications","Shared Rooms for team-based care","Patient transfer and routing between providers","Invite patients via SMS","Multi-user capable","Roles and permissions","Shared clinic URL structure","Centralized clinic settings","Clinic-level reporting and analytics","Custom branding","Session history and continuity","Intake and consent workflows","HIPAA compliant with BAA","Secure privacy-first infrastructure"],"commitment":"annual","description":"Built for care, not just calls. Workflows for any size team, plus clinical tools providers can rely on.","contactSales":false},{"free":false,"name":"Custom","contactSales":true}],"summary":"Free tier available. Premium plan billed annually at a per-user monthly rate","currency":"USD","freeTier":true,"sourceUrl":"https://doxy.me/pricing","retrievedAt":"2026-08-24T22:36:19.367Z","billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$49/month (50% off first 3 months if purchased within 7 days: $24.50/month)","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Essential","summary":"$79/month (50% off first 3 months if purchased within 7 days: $39.50/month)","components":[{"kind":"fixed","amount":79,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Plus","summary":"$99/month (50% off first 3 months if purchased within 7 days: $49.50/month)","components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"}],"contactSales":false}],"addOns":[{"name":"Care Aide","components":[{"kind":"fixed","amount":59,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"additional clinician","amount":49,"period":"month","currency":"USD"}]},{"name":"Note Taker","components":[{"kind":"fixed","amount":35,"period":"month","currency":"USD"}]},{"name":"ePrescribe","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"},{"kind":"one_time","amount":89,"currency":"USD"}]}],"summary":"Free 30-day trial, then from $49/month. Optional add-ons for Care Aide, Note Taker, and ePrescribe available for all plans.","currency":"USD","freeTier":true,"sourceUrl":"https://www.simplepractice.com/pricing/","retrievedAt":"2026-08-14T10:24:56.005Z","freeTrialDays":30,"startingPrice":{"amount":49,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | mid |
| pricing.starting_price | - | `{"amount":49,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.gdpr | yes | - |
| security.hipaa | yes | yes |
| security.pci | - | yes |
| security.soc2 | yes | - |

## Capabilities (Healthcare Software)

| Capability | Doxy.me | SimplePractice |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | Telehealth | EHR/EMR |
| Care setting | Ambulatory / outpatient | Ambulatory / outpatient |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | ✗ | - |
| HITRUST CSF certified | ✗ | - |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | ✗ | ✓ |
| Built-in telehealth / video visits | ✓ | ✓ |
| **Interoperability** |  |  |
| Interoperability standards | None / unknown | - |
| **Engagement** |  |  |
| Patient portal | ✓ | - |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✗ | ✓ |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | Per seat / user | Per seat / user |
| **Market** |  |  |
| Target segment | Clinic / group practice | Clinic / group practice |

*Source: Vioscale. Generated 2026-09-01T16:35:00.952Z. "-" = undocumented, not absent.*