# Doxy.me vs Redox

**Leader by Vioscale score:** Doxy.me

| Attribute | Doxy.me | Redox |
|---|---|---|
| **Vioscale score** | 65.8 (61% (medium)) | 53.7 (60% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A HIPAA-compliant telemedicine platform that enables healthcare providers to deliver virtual care with built-in clinical workflows, automated documentation, and care coordination tools. Designed for solo practitioners to multi-clinic organizations. | Intelligent healthcare data integration platform that unifies interoperability, workflow orchestration, and AI readiness. Redox enables organizations to connect systems, normalize clinical data, and activate insights at scale. |
| features.capabilities | `{"epcs":false,"hipaa":true,"hitrust":false,"deployment":"cloud","care_setting":"ambulatory","product_type":"telehealth","onc_certified":false,"pricing_model":"per_seat","revenue_cycle":false,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","interoperability":"none","telehealth_builtin":true,"virtual_waiting_room_triage_queue":true,"multi_participant_family_group_calls":true,"secure_1080p_hipaa_video_conferencing":true,"hipaa_baas_business_associate_agreement":true,"screen_sharing_and_medical_image_review":true}` | `{"hipaa":true,"hitrust":true,"deployment":"cloud","care_setting":"cross","pricing_model":"quote","target_segment":"enterprise"}` |
| integrations.count | - | 7 |
| integrations.list | - | `[{"name":"CommonWell"},{"name":"TEFCA"},{"name":"Microsoft Azure"},{"name":"Google Cloud"},{"name":"AWS"},{"name":"Databricks"},{"name":"Snowflake"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","description":"For providers just getting started or who don't use telehealth frequently","contactSales":false},{"free":false,"name":"Premium","summary":"Billed annually per user per month","features":["Unlimited calls","Chat during sessions","Screen sharing","Picture-in-picture","Virtual backgrounds","Pause session","Photo capture","File transfer","HD reliable video","Group calls up to 25 participants","Automated notetaking and session summaries","Virtual waiting room and patient queue","Invite patients via email","Real-time notifications","Shared Rooms for team-based care","Patient transfer and routing between providers","Invite patients via SMS","Multi-user capable","Roles and permissions","Shared clinic URL structure","Centralized clinic settings","Clinic-level reporting and analytics","Custom branding","Session history and continuity","Intake and consent workflows","HIPAA compliant with BAA","Secure privacy-first infrastructure"],"commitment":"annual","description":"Built for care, not just calls. Workflows for any size team, plus clinical tools providers can rely on.","contactSales":false},{"free":false,"name":"Custom","contactSales":true}],"summary":"Free tier available. Premium plan billed annually at a per-user monthly rate","currency":"USD","freeTier":true,"sourceUrl":"https://doxy.me/pricing","retrievedAt":"2026-08-24T22:36:19.367Z","billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":false,"name":"Sandbox","summary":"$15k/year starting","features":["Developer environment & testing","FHIR sandbox with simulated patient data","Real-time traffic alerts","Granular event logging","Multi-factor authentication (MFA)","Role-Based Access Control (RBAC)","Audit APIs"],"commitment":"annual","components":[{"kind":"fixed","amount":15000,"period":"year","currency":"USD"}],"description":"For digital health startups (<500 employees) to build and validate prototypes in a safe development environment","contactSales":false},{"free":false,"name":"Core","summary":"$35k/year starting","features":["All Sandbox features","Live production subscriptions","Managed VPN endpoints","Data mapping and writeback","Platform API access","Automated polling","AI-powered capabilities (AI Assistant Suite, MCP server)","24/7 technical support","Dedicated message queue management","Automated elastic scaling"],"commitment":"annual","components":[{"kind":"fixed","amount":35000,"period":"year","currency":"USD"}],"description":"For teams needing secure production workflows with enterprise-grade support","contactSales":false},{"free":false,"name":"Advanced","summary":"Contact sales","features":["All Core features","Content-based routing","Conditional routing logic","Message bundling/fetching","Visual workflow mapping"],"commitment":"annual","description":"For teams requiring maximum flexibility with advanced data orchestration and custom workflows","contactSales":true}],"addOns":[{"name":"Managed Services"}],"summary":"From $15k/year (Sandbox) or $35k/year (Core) plus transparent consumption-based costs. Hybrid model with platform infrastructure fees and usage-based metered pricing.","currency":"USD","freeTier":false,"sourceUrl":"https://www.redoxengine.com/","retrievedAt":"2026-08-03T12:17:28.771Z","startingPrice":{"amount":15000,"period":"month","currency":"USD"},"billingPeriods":["year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | 99.9 | 99.95 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | - |
| security.hipaa | yes | yes |
| security.soc2 | yes | yes |

## Capabilities (Healthcare Software)

| Capability | Doxy.me | Redox |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | Telehealth | - |
| Care setting | Ambulatory / outpatient | Cross-setting |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | ✗ | - |
| HITRUST CSF certified | ✗ | ✓ |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | ✗ | - |
| Built-in telehealth / video visits | ✓ | - |
| **Interoperability** |  |  |
| Interoperability standards | None / unknown | - |
| **Engagement** |  |  |
| Patient portal | ✓ | - |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✗ | - |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | Per seat / user | Quote / contact sales |
| **Market** |  |  |
| Target segment | Clinic / group practice | Enterprise / life sciences |

*Source: Vioscale. Generated 2026-09-01T17:09:57.778Z. "-" = undocumented, not absent.*