# Doxy.me vs Phreesia

| Attribute | Doxy.me | Phreesia |
|---|---|---|
| **Vioscale score** | 65.8 (61% (medium)) | 63.5 (46% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A HIPAA-compliant telemedicine platform that enables healthcare providers to deliver virtual care with built-in clinical workflows, automated documentation, and care coordination tools. Designed for solo practitioners to multi-clinic organizations. | Operating standard for independent practices, specialty groups and health systems that powers scheduling, registration, payments and communication through AI-enabled workflows. |
| features.capabilities | `{"epcs":false,"hipaa":true,"hitrust":false,"deployment":"cloud","care_setting":"ambulatory","product_type":"telehealth","onc_certified":false,"pricing_model":"per_seat","revenue_cycle":false,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","interoperability":"none","telehealth_builtin":true,"virtual_waiting_room_triage_queue":true,"multi_participant_family_group_calls":true,"secure_1080p_hipaa_video_conferencing":true,"hipaa_baas_business_associate_agreement":true,"screen_sharing_and_medical_image_review":true}` | `{"hipaa":true,"hitrust":true,"deployment":"cloud","care_setting":"cross","product_type":"practice_mgmt","soc2_type_ii":true,"pricing_model":"quote","revenue_cycle":true,"patient_portal":true,"telehealth_builtin":true,"hl7_fhir_bi_directional_ehr_sync":true,"secure_two_way_sms_text_messaging":true,"automated_sms_email_appointment_reminders":true,"digital_pre_visit_intake_forms_and_consents":true,"targeted_patient_health_campaign_broadcasts":true,"automated_post_visit_satisfaction_surveys_nps":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | - | 16 |
| integrations.list | - | `[{"name":"Zoom"},{"name":"Allscripts"},{"name":"Allscripts Practice Management"},{"name":"Allscripts TouchWorks"},{"name":"Allscripts Professional EHR"},{"name":"eClinicalWorks"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","description":"For providers just getting started or who don't use telehealth frequently","contactSales":false},{"free":false,"name":"Premium","summary":"Billed annually per user per month","features":["Unlimited calls","Chat during sessions","Screen sharing","Picture-in-picture","Virtual backgrounds","Pause session","Photo capture","File transfer","HD reliable video","Group calls up to 25 participants","Automated notetaking and session summaries","Virtual waiting room and patient queue","Invite patients via email","Real-time notifications","Shared Rooms for team-based care","Patient transfer and routing between providers","Invite patients via SMS","Multi-user capable","Roles and permissions","Shared clinic URL structure","Centralized clinic settings","Clinic-level reporting and analytics","Custom branding","Session history and continuity","Intake and consent workflows","HIPAA compliant with BAA","Secure privacy-first infrastructure"],"commitment":"annual","description":"Built for care, not just calls. Workflows for any size team, plus clinical tools providers can rely on.","contactSales":false},{"free":false,"name":"Custom","contactSales":true}],"summary":"Free tier available. Premium plan billed annually at a per-user monthly rate","currency":"USD","freeTier":true,"sourceUrl":"https://doxy.me/pricing","retrievedAt":"2026-08-24T22:36:19.367Z","billingPeriods":["month","year"]}` | `{"type":"quote","summary":"Custom quote based on organization size and workflows. Full platform access free through end of 2026; standard pricing begins January 1, 2027.","currency":"USD","freeTier":false,"sourceUrl":"https://www.phreesia.com/pricing/","retrievedAt":"2026-08-24T22:43:52.504Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | quote |
| pricing.price_level | low | unknown |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Healthcare Software)

| Capability | Doxy.me | Phreesia |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | Telehealth | Practice management |
| Care setting | Ambulatory / outpatient | Cross-setting |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | ✗ | - |
| HITRUST CSF certified | ✗ | ✓ |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | ✗ | - |
| Built-in telehealth / video visits | ✓ | ✓ |
| **Interoperability** |  |  |
| Interoperability standards | None / unknown | - |
| **Engagement** |  |  |
| Patient portal | ✓ | ✓ |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✗ | ✓ |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | Per seat / user | Quote / contact sales |
| **Market** |  |  |
| Target segment | Clinic / group practice | - |

*Source: Vioscale. Generated 2026-09-01T16:48:50.017Z. "-" = undocumented, not absent.*