# Doxy.me vs NextGen Healthcare

**Leader by Vioscale score:** Doxy.me

| Attribute | Doxy.me | NextGen Healthcare |
|---|---|---|
| **Vioscale score** | 64 (61% (medium)) | 58.1 (63% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A HIPAA-compliant telemedicine platform that enables healthcare providers to deliver virtual care with built-in clinical workflows, automated documentation, and care coordination tools. Designed for solo practitioners to multi-clinic organizations. | An AI-enhanced, cloud-based system that integrates electronic health records, practice management, patient communications, and revenue cycle management to streamline operations for specialty practices. Features include ambient AI documentation, interoperability with healthcare networks and payers, and tools for population health management. |
| features.capabilities | `{"epcs":false,"hipaa":true,"hitrust":false,"deployment":"cloud","care_setting":"ambulatory","product_type":"telehealth","onc_certified":false,"pricing_model":"per_seat","revenue_cycle":false,"patient_portal":true,"target_segment":"clinic","deployment_model":"cloud_web_app","interoperability":"none","telehealth_builtin":true,"virtual_waiting_room_triage_queue":true,"multi_participant_family_group_calls":true,"secure_1080p_hipaa_video_conferencing":true,"hipaa_baas_business_associate_agreement":true,"screen_sharing_and_medical_image_review":true}` | `{"epcs":true,"hipaa":true,"deployment":"cloud","care_setting":"ambulatory","product_type":"practice_mgmt","onc_certified":true,"pricing_model":"quote","revenue_cycle":true,"patient_portal":true,"target_segment":"enterprise","interoperability":"fhir","telehealth_builtin":true,"medicare_medicaid_macra_mips_reporting":true,"patient_statement_generation_and_portal_payments":true}` |
| integrations.count | - | 4 |
| integrations.list | - | `[{"name":"Payers"},{"name":"HIEs (Health Information Exchanges)"},{"name":"State reporting systems"},{"name":"Mirth Connect"},{"name":"Third-party API applications"},{"name":"Patient access applications"},{"name":"National data exchange platforms"},{"name":"WellSky"},{"name":"Health Information Exchanges"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"regional","availableCountries":["US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"web":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","description":"For providers just getting started or who don't use telehealth frequently","contactSales":false},{"free":false,"name":"Premium","summary":"Billed annually per user per month","features":["Unlimited calls","Chat during sessions","Screen sharing","Picture-in-picture","Virtual backgrounds","Pause session","Photo capture","File transfer","HD reliable video","Group calls up to 25 participants","Automated notetaking and session summaries","Virtual waiting room and patient queue","Invite patients via email","Real-time notifications","Shared Rooms for team-based care","Patient transfer and routing between providers","Invite patients via SMS","Multi-user capable","Roles and permissions","Shared clinic URL structure","Centralized clinic settings","Clinic-level reporting and analytics","Custom branding","Session history and continuity","Intake and consent workflows","HIPAA compliant with BAA","Secure privacy-first infrastructure"],"commitment":"annual","description":"Built for care, not just calls. Workflows for any size team, plus clinical tools providers can rely on.","contactSales":false},{"free":false,"name":"Custom","contactSales":true}],"summary":"Free tier available. Premium plan billed annually at a per-user monthly rate","currency":"USD","freeTier":true,"sourceUrl":"https://doxy.me/pricing","retrievedAt":"2026-08-24T22:36:19.367Z","billingPeriods":["month","year"]}` | `{"type":"quote","plans":[{"free":false,"name":"NextGen Enterprise","summary":"For 10+ providers","minSeats":10,"description":"Enterprise-level EHR & patient health data platform","contactSales":true},{"free":false,"name":"NextGen Office","summary":"For under 10 providers","description":"Fully-integrated EHR & PM for independent practices","contactSales":true}],"summary":"Contact sales for pricing","freeTier":false,"sourceUrl":"https://www.nextgen.com/","retrievedAt":"2026-08-04T08:41:45.020Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.transparent | no | no |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | yes |
| security.gdpr | yes | - |
| security.hipaa | yes | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | yes | yes |

## Capabilities (Healthcare Software)

| Capability | Doxy.me | NextGen Healthcare |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | Telehealth | Practice management |
| Care setting | Ambulatory / outpatient | Ambulatory / outpatient |
| **Compliance** |  |  |
| HIPAA compliant / BAA available | ✓ | ✓ |
| ONC Health IT certified | ✗ | ✓ |
| HITRUST CSF certified | ✗ | - |
| **Clinical** |  |  |
| e-Prescribing with EPCS (controlled substances) | ✗ | ✓ |
| Built-in telehealth / video visits | ✓ | ✓ |
| **Interoperability** |  |  |
| Interoperability standards | None / unknown | FHIR / SMART on FHIR |
| **Engagement** |  |  |
| Patient portal | ✓ | ✓ |
| **Financial** |  |  |
| Revenue-cycle / medical billing | ✗ | ✓ |
| **Deployment** |  |  |
| Deployment | Cloud / SaaS | Cloud / SaaS |
| **Pricing** |  |  |
| Pricing model | Per seat / user | Quote / contact sales |
| **Market** |  |  |
| Target segment | Clinic / group practice | Enterprise / life sciences |

*Source: Vioscale. Generated 2026-09-01T17:53:54.896Z. "-" = undocumented, not absent.*