# DoorLoop vs Innago

| Attribute | DoorLoop | Innago |
|---|---|---|
| **Vioscale score** | 76.1 (75% (high)) | 81 (26% (low)) |
| deployment.options | `{"cloud":true}` | - |
| description.long | A comprehensive cloud-based system for rental property management that integrates accounting, tenant payments, maintenance tracking, and tenant screening into a single platform. Reduces manual work and helps operators manage multiple properties with automated workflows and centralized control. | A free property management solution that helps individual landlords handle rent collection, lease signing, tenant communication, and maintenance coordination without the cost and complexity of traditional management services. |
| features.capabilities | `{"soc2":true,"deployment":"cloud","lease_mgmt":true,"mobile_app":true,"owner_portal":true,"soc1_or_soc2":true,"accounting_gl":true,"pricing_model":"per_unit","property_type":"multifamily","tenant_portal":true,"online_leasing":true,"target_segment":"smb_landlord","online_payments":true,"tenant_screening":true,"listing_syndication":true,"tenant_owner_portal":true,"online_rent_payments":true,"maintenance_workorders":true,"maintenance_work_orders":true,"affordable_housing_compliance":true}` | - |
| integrations.count | 5,000 | 3 |
| integrations.list | `[{"name":"QuickBooks Online"},{"name":"Zillow"},{"name":"Trulia"},{"name":"HotPads"},{"name":"Slack"},{"name":"Zoom"},{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Gmail"},{"name":"Salesforce"},{"name":"Pipedrive"},{"name":"Asana"},{"name":"Monday.com"},{"name":"Trello"},{"name":"DocuSign"},{"name":"Dropbox"},{"name":"Google Drive"},{"name":"OneDrive"},{"name":"Google Sheets"},{"name":"Expensify"},{"name":"FreshBooks"},{"name":"MailChimp"},{"name":"Twilio"},{"name":"RingCentral"},{"name":"Calendly"},{"name":"Cloze"},{"name":"Copper"},{"name":"Google Contacts"},{"name":"Insightly"},{"name":"Keap by Infusionsoft"},{"name":"StreetEasy"},{"name":"RealEstate.com"},{"name":"TransUnion"},{"name":"Sure"},{"name":"Handy"},{"name":"TaskEasy"},{"name":"Dropbox Sign"},{"name":"SignNow"},{"name":"GravityForms"},{"name":"Typeform"},{"name":"SurveyMonkey"},{"name":"Zoho Forms"},{"name":"WuFoo"},{"name":"Google Forms"},{"name":"Basecamp"},{"name":"Podio"},{"name":"Todoist"},{"name":"Wrike"},{"name":"Evernote"},{"name":"Box"},{"name":"Zapier"},{"name":"Monday"},{"name":"Lemonade"},{"name":"Google Docs"},{"name":"Zoho WorkDrive"},{"name":"Claude"},{"name":"DoorLoop Open API"}]` | `[{"name":"Dropbox Sign"},{"name":"Zillow"},{"name":"Zumper"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$99/month or $69/month (annual billing). Max 10 units.","features":["Online rent & fee payments (credit card, debit, ACH, Google Pay, Apple Pay, cash)","Tenant portal","Maintenance management","Two-way SMS communication","Accounting & reporting with chart of accounts","Rental applications & screening via TransUnion","Lease management with automated reminders","Western Union cash payment collection","Dashboards and widgets","Email and chat support","eSignature capability","Tenant CRM"],"components":[{"kind":"fixed","amount":99,"period":"month","currency":"USD"},{"kind":"fixed","amount":69,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"units":"10"}},{"free":false,"name":"Pro","summary":"$189/month or $149/month (annual billing). Includes AI and advanced features.","features":["All Starter features","AI Assistant with unlimited AI Inspections","Automation workflows","Advanced accounting (multiple portfolios, entities, LLCs)","Live bank account sync","QuickBooks Online integration","Tenant bulk announcements","Advanced maintenance with vendor management and payments","Outgoing payments and 1099 support","Budgeting and cash flow forecasting","Email, chat, phone and Zoom support","Listing syndication (Zillow, Trulia, HotPads, Dwellsy, etc.)","User access roles and permissions","Calendar with move-in/move-out tracking","Comprehensive financial reports"],"components":[{"kind":"fixed","amount":189,"period":"month","currency":"USD"},{"kind":"fixed","amount":149,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Premium","summary":"$239/month or $209/month (annual billing). Full-featured with unlimited users and storage.","features":["All Pro features","VIP priority support","Free incoming ACH payments","Free personalized websites for listings and tenant portal","Zapier integration","Unlimited free eSignatures","Free business verification setup","Custom convenience fees","Unlimited additional users","Unlimited data storage","Advanced customizable dashboards","Open API access","CAM reconciliation","Audit logs","Section 8 and affordable housing reporting"],"components":[{"kind":"fixed","amount":239,"period":"month","currency":"USD"},{"kind":"fixed","amount":209,"period":"month","currency":"USD"}],"contactSales":false}],"summary":"From $99/month (monthly) or $69/month (billed annually). Three tiered plans. No free tier. Limited-time offer: 30% off for 3 months plus zero onboarding fees on select plans.","currency":"USD","freeTier":false,"sourceUrl":"https://www.doorloop.com/pricing-ab-test","retrievedAt":"2026-08-14T10:24:49.739Z","startingPrice":{"amount":69,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"free","plans":[{"free":true,"name":"Platform Base","summary":"No monthly fee. No setup fee. No contract.","features":["Rent collection","Lease signing","Tenant communication","Work order management","Maintenance team coordination"],"description":"Full property management access","contactSales":false},{"free":false,"name":"Tenant Credit Reporting (Pro)","summary":"$5.99/month or $60/year","features":["Credit bureau reporting"],"components":[{"kind":"fixed","amount":5.99,"period":"month","currency":"USD"},{"kind":"one_time","amount":60,"currency":"USD"}],"description":"Report tenant payment history to credit bureaus","contactSales":false}],"summary":"Completely free. Optional credit reporting add-on available.","currency":"USD","freeTier":true,"sourceUrl":"https://innago.com/pricing/","retrievedAt":"2026-08-20T12:17:26.492Z","startingPrice":{"amount":5.99,"period":"month","currency":"USD"}}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | free |
| pricing.price_level | low | free |
| pricing.starting_price | - | `{"amount":5.99,"currency":"USD"}` |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | - |
| security.gdpr | - | yes |
| security.pci | yes | - |
| security.soc2 | yes | - |

## Capabilities (Property Management)

| Capability | DoorLoop | Innago |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Online rent payments | ✓ | - |
| Tenant portal | ✓ | - |
| Owner portal | ✓ | - |
| Maintenance work orders | ✓ | - |
| Tenant screening | ✓ | - |
| Listing syndication | ✓ | - |
| Online leasing | ✓ | - |
| Affordable housing compliance | ✓ | - |
| PCI DSS | - | - |
| Soc1 or SOC2 | ✓ | - |

*Source: Vioscale. Generated 2026-09-01T16:36:04.692Z. "-" = undocumented, not absent.*