# DocuSign vs Relativity

**Leader by Vioscale score:** DocuSign

| Attribute | DocuSign | Relativity |
|---|---|---|
| **Vioscale score** | 54.8 (74% (medium)) | 23.2 (19% (low)) |
| deployment.options | `{"cloud":true,"hybrid":true,"on_prem":true,"self_hosted":true}` | `{"cloud":true,"on_prem":true}` |
| description.long | A comprehensive service that enables organizations to electronically sign and manage contracts, automate agreement workflows, and use artificial intelligence to analyze and extract insights from contract data. | RelativityOne is an AI-driven platform designed to help legal teams organize and analyze complex legal data at scale. It includes specialized AI products for document review, privilege identification, case strategy, and data breach response. |
| features.capabilities | `{"ron":false,"qtsp":false,"soc2":false,"sso_scim":false,"ai_review":"extraction","api_access":"full","cfr_part11":false,"ediscovery":"none","esign_ueta":false,"esignature":"aes_qes","legal_hold":false,"audit_trail":true,"embedded_api":true,"product_type":"esignature","data_residency":"On-premises encryption key storage via Security Appliance; customer data center ","hipaa_available":false,"in_person_signing":false,"contract_authoring":true,"bulk_send_templates":true,"contract_repository":"ai_metadata","word_outlook_addins":false,"negotiation_redlining":true,"doc_store_integrations":true,"obligation_renewal_tracking":true}` | `{"ai_review":"full","ediscovery":"full_edrm","esignature":"none","legal_hold":true,"product_type":"ediscovery","pricing_model":"enterprise_annual_subscription","data_residency":"Ireland, US (Atlanta)","deployment_model":"cloud_saas_multi_tenant","contract_authoring":false,"contract_repository":"none","word_outlook_addins":false,"negotiation_redlining":false,"obligation_renewal_tracking":false,"legal_hold_issuance_and_tracking":true,"technology_assisted_review_tar_predictive_coding":true}` |
| integrations.count | 1,000 | 4 |
| integrations.list | `[{"name":"Slack"},{"name":"Salesforce"},{"name":"Google Drive"},{"name":"Gmail"},{"name":"Google Sheets"},{"name":"Stripe"},{"name":"PayPal"},{"name":"Braintree"}]` | `[{"name":"Claude"},{"name":"ChatGPT"},{"name":"Gemini"},{"name":"Microsoft"}]` |
| market.availability | `{"primaryMarkets":["DE","US"],"availabilityScope":"global","availableCountries":["DE","EU","US"],"notAvailableCountries":[]}` | `{"primaryMarkets":["US","GB"],"availabilityScope":"global","availableCountries":["US","GB","IE"],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Personal","summary":"£8/month or £96 billed annually","features":["Send 5 envelopes for signature each month","Obtain Simple Electronic Signatures (S.E.S.)","Securely store and access agreements","Reusable templates","1,000+ integrations"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":8,"period":"month","currency":"GBP"}],"description":"For individuals and sole traders with basic e-signature needs","contactSales":false,"includedLimits":{"envelopes_per_month":"5"}},{"free":false,"name":"Standard","summary":"£20/user/month or £240 billed annually","features":["Send 100 envelopes per user per year","Obtain Simple Electronic Signatures (S.E.S.)","Share templates with team","Real-time commenting","Custom branding","Delegated signing","5 SMS deliveries (one-time bonus)","5 identity verifications (one-off bonus)","1,000+ integrations"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":20,"period":"month","currency":"GBP"}],"description":"For small to medium teams that need to send, sign and collaborate","contactSales":false,"includedLimits":{"envelopes_per_user_per_year":"100"}},{"free":false,"name":"Business Pro","summary":"£33/user/month or £396 billed annually","features":["Send 100 envelopes per user per year","Obtain Simple Electronic Signatures (S.E.S.)","Mobile-friendly web forms","Bulk sending to multiple recipients","Interactive form fields","Collect payments during signing","Real-time data verification","1,000+ integrations"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":33,"period":"month","currency":"GBP"}],"description":"For automating and optimising agreements with advanced features","contactSales":false,"includedLimits":{"envelopes_per_user_per_year":"100"}},{"free":false,"name":"Enhanced plans","summary":"Custom pricing. Contact sales for details.","features":["Customizable envelope limits","Advanced Electronic Signature (AES)","Qualified Electronic Signature (QES)","Centralized organization management","24/7 live technical support","Security configuration compliance","Single sign-on (SSO)","Salesforce document generation","Automate workflows without code","AI document management and analysis"],"commitment":"annual","description":"Customizable eSignature or IAM plan for specific business needs","contactSales":true}],"addOns":[{"name":"Qualified Electronic Signature (QES)","components":[{"per":{"qty":1,"unit":"recipient"},"kind":"per_unit","amount":9,"currency":"GBP"}]}],"summary":"From £8/month. Annual billing available with up to 44% savings. Contact sales for enterprise plans.","currency":"GBP","sourceUrl":"https://www.docusign.com","retrievedAt":"2026-08-01T15:15:06.316Z","startingPrice":{"amount":8,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` | `{"type":"quote","plans":[{"free":false,"name":"RelativityOne","features":["Relativity aiR for Review","aiR for Privilege","aiR for Case Strategy","Document extraction and classification","24/7 Global Support"],"description":"Flexible, predictable pricing with pay-as-you-go or commitment options","contactSales":true}],"summary":"Flexible, predictable pricing; pay-as-you-go or commit 1-3 years for savings","freeTier":false,"sourceUrl":"https://relativity.com/pricing/","retrievedAt":"2026-08-13T09:33:01.790Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.transparent | no | no |
| reliability.status_page | yes | - |
| security.disclosure_policy | yes | yes |
| security.fedramp | - | yes |
| security.gdpr | yes | - |
| security.iso27001 | yes | - |

## Capabilities (Legal Software)

| Capability | DocuSign | Relativity |
|---|:--:|:--:|
| **Core** |  |  |
| Product type | E-signature | E-discovery |
| **CLM** |  |  |
| Contract authoring / templates | ✓ | ✗ |
| Negotiation / redlining | ✓ | ✗ |
| Contract repository | AI metadata extraction | None |
| Obligation / renewal tracking | ✓ | ✗ |
| **AI** |  |  |
| AI contract review / drafting | Clause extraction | Full review + drafting |
| **E-signature** |  |  |
| E-signature legal validity | Advanced / qualified (AES/QES) | None |
| **E-discovery** |  |  |
| E-discovery | None | Full EDRM (processing to production) |
| Legal hold / chain of custody | ✗ | ✓ |
| **Integrations** |  |  |
| Word / Outlook add-ins | ✗ | ✗ |
| Document-store integrations | ✓ | - |
| SSO / SCIM | ✗ | - |
| API access | Full read/write | - |
| **Compliance** |  |  |
| Data residency | On-premises encryption key storage via Security Appliance; customer data center | Ireland, US (Atlanta) |

*Source: Vioscale. Generated 2026-09-01T14:23:59.647Z. "-" = undocumented, not absent.*