# Dialpad Meetings vs Whereby

**Leader by Vioscale score:** Whereby

| Attribute | Dialpad Meetings | Whereby |
|---|---|---|
| **Vioscale score** | 64.1 (75% (high)) | 85.5 (72% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Dialpad Meetings is a video conferencing platform offering one-click browser-based joining, live AI-powered transcription, automatic note-taking, and meeting summaries. It supports up to 1,500 participants and integrates with calendar and productivity tools. | Whereby provides secure video calling with built-in compliance (HIPAA, GDPR, ISO 27001) for telehealth, education, and general business use. Available as a managed service for individuals/teams or as an embedded API for product builders. |
| features.capabilities | `{"soc2":true,"sso_saml":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"hipaa_available":true,"live_transcription":true}` | `{"hosting":"cloud","free_tier":true,"messaging":true,"api_access":true,"whiteboard":true,"e2e_encryption":true,"screen_sharing":true,"video_meetings":true,"app_marketplace":false,"max_participants":"200","compliance_controls":true,"guest_external_access":true,"recording_transcription":"recording"}` |
| integrations.count | 27 | 7 |
| integrations.list | `[{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"HubSpot","native":true,"category":"crm"},{"name":"Zendesk","category":"customer support"},{"name":"ServiceNow","category":"itsm"},{"name":"Zoho CRM","category":"crm"},{"name":"Google Calendar","category":"calendar"},{"name":"Google Workspace","category":"productivity"},{"name":"Microsoft 365","category":"productivity"},{"name":"Calendly","category":"scheduling"},{"name":"Okta","category":"identity"},{"name":"Azure","category":"identity"},{"name":"OneLogin","category":"identity"},{"name":"Bullhorn","category":"recruiting"},{"name":"Clio","category":"legal"},{"name":"Epic","category":"healthcare"},{"name":"Athena","category":"healthcare"},{"name":"Oracle Cerner","category":"healthcare"},{"name":"ConnectWise","category":"it management"},{"name":"NetSuite","category":"erp"},{"name":"JobDiva","category":"recruiting"},{"name":"Filevine","category":"legal"},{"name":"WhatsApp","category":"messaging"},{"name":"Facebook Messenger","category":"messaging"},{"name":"Instagram DMs","category":"messaging"},{"name":"Email","category":"messaging"},{"name":"SMS","category":"messaging"},{"name":"Microsoft Intune","category":"device management"}]` | `[{"name":"Google Calendar"},{"name":"Microsoft Outlook"},{"name":"Google Docs"},{"name":"Trello"},{"name":"YouTube"},{"name":"Slack"},{"name":"Chrome"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"NO","primaryMarkets":["EU","US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"web":true}` |
| pricing | `{"type":"free","summary":"Free tier available; premium features available","currency":"USD","freeTier":true,"sourceUrl":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","retrievedAt":"2026-08-31T15:11:19.282Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Explore","summary":"Free tier with 2,000 participant minutes/mo and limited features","features":["Up to 2,000 participant minutes/mo","Video calls","Chat","Screensharing","Waiting rooms","Background effects","Breakout groups","Insights suite (analytics)","Limited white labelling","Developer community","99.9% availability"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Test the API for free with limited features","contactSales":false,"includedLimits":{"active_videos":"24","max_participants":"200","participant_minutes":"2,000/mo"}},{"free":false,"name":"Build","summary":"$9.99/mo base + usage metering for participants, recording, and transcription","features":["2,000 included participant minutes/mo","Additional participant minutes at $0.004/min","Cloud recording at $0.01/min","Session transcriptions from $0.0065/unmuted min","Live captions from $0.0065/unmuted min","Recording transcriptions at $0.024/min","Live streaming at $0.01/min","30 GB days included monthly storage","Additional storage at $0.0015/GB day","Custom branding","File sharing","Chat","Screensharing","Waiting rooms","Background effects","Breakout groups","Insights suite (analytics)","Remove Whereby branding","Email support (response in 3 business days)","Developer community","99.9% availability"],"commitment":"monthly","components":[{"kind":"fixed","amount":9.99,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"participant minute"},"kind":"metered","amount":0.004,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.01,"currency":"USD"},{"per":{"qty":1,"unit":"unmuted participant minute"},"kind":"metered","amount":0.0065,"currency":"USD"},{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.024,"currency":"USD"},{"per":{"qty":1,"unit":"GB day"},"kind":"metered","amount":0.0015,"currency":"USD"}],"description":"Self-service plan for SMBs and proof-of-concepts with usage-based metering","contactSales":false,"includedLimits":{"storage":"30 GB days/mo","active_videos":"24","max_participants":"200","participant_minutes":"2,000/mo"}},{"free":false,"name":"Enterprise","summary":"Custom pricing with volume discounts and dedicated support","features":["Custom participant minute allowances","Volume discounts","Early access to new features","Implementation support","Technical Success Manager","HIPAA compliance included","Slack channel support (response in 1 business day)","All Build plan features","99.9% availability"],"description":"Custom pricing and support for large-scale deployments","contactSales":true}],"addOns":[{"name":"HIPAA Compliance","components":[{"kind":"fixed","amount":16.99,"period":"month","currency":"USD"}]}],"summary":"From $9.99/mo for Build plan with 2,000 included participant minutes. Free tier available. Usage-based metering for recording, transcription, and overage minutes.","currency":"USD","freeTier":true,"sourceUrl":"https://whereby.com/information/embedded/pricing","retrievedAt":"2026-08-13T22:39:07.935Z","startingPrice":{"amount":0.0015,"period":"month","currency":"USD"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.transparent | no | yes |
| reliability.sla_pct | 100 | 99.9 |
| reliability.status_page | - | yes |
| security.certifications | `[{"name":"SOC 2 Type II","status":"active"},{"name":"ISO 27001:2022","status":"active"},{"name":"ISO 27017:2015","status":"active"},{"name":"ISO 27018:2019","status":"active"}]` | - |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | yes |
| security.pci | yes | yes |
| security.soc2 | yes | yes |
| security.trust_center | https://www.dialpad.com/trust/ | - |

## Capabilities (Video Conferencing)

| Capability | Dialpad Meetings | Whereby |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | - | - |
| Live transcription | ✓ | - |
| AI assistant | ✓ | - |
| Breakout rooms | - | - |
| Browser join | ✓ | - |
| Pstn dial in | ✓ | - |
| Virtual backgrounds | - | - |
| SSO SAML | ✓ | - |
| HIPAA available | ✓ | - |
| SOC2 | ✓ | - |
| Open source | - | - |

*Source: Vioscale. Generated 2026-09-01T17:25:09.765Z. "-" = undocumented, not absent.*