# Dialpad Meetings vs Element Call

**Leader by Vioscale score:** Dialpad Meetings

| Attribute | Dialpad Meetings | Element Call |
|---|---|---|
| **Vioscale score** | 64.1 (75% (high)) | 42.9 (54% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"on_prem":true,"air_gapped":true,"self_hosted":true}` |
| description.long | Dialpad Meetings is a video conferencing platform offering one-click browser-based joining, live AI-powered transcription, automatic note-taking, and meeting summaries. It supports up to 1,500 participants and integrates with calendar and productivity tools. | An open-source messaging, voice, and video communication platform designed for complete data sovereignty with self-hosted or air-gapped deployment options. |
| features.capabilities | `{"soc2":true,"sso_saml":true,"ai_assistant":true,"browser_join":true,"pstn_dial_in":true,"hipaa_available":true,"live_transcription":true}` | `{"sso_saml":true,"open_source":true,"browser_join":true}` |
| integrations.count | 27 | 9 |
| integrations.list | `[{"name":"Salesforce","native":true,"category":"crm","direction":"bidirectional"},{"name":"HubSpot","native":true,"category":"crm"},{"name":"Zendesk","category":"customer support"},{"name":"ServiceNow","category":"itsm"},{"name":"Zoho CRM","category":"crm"},{"name":"Google Calendar","category":"calendar"},{"name":"Google Workspace","category":"productivity"},{"name":"Microsoft 365","category":"productivity"},{"name":"Calendly","category":"scheduling"},{"name":"Okta","category":"identity"},{"name":"Azure","category":"identity"},{"name":"OneLogin","category":"identity"},{"name":"Bullhorn","category":"recruiting"},{"name":"Clio","category":"legal"},{"name":"Epic","category":"healthcare"},{"name":"Athena","category":"healthcare"},{"name":"Oracle Cerner","category":"healthcare"},{"name":"ConnectWise","category":"it management"},{"name":"NetSuite","category":"erp"},{"name":"JobDiva","category":"recruiting"},{"name":"Filevine","category":"legal"},{"name":"WhatsApp","category":"messaging"},{"name":"Facebook Messenger","category":"messaging"},{"name":"Instagram DMs","category":"messaging"},{"name":"Email","category":"messaging"},{"name":"SMS","category":"messaging"},{"name":"Microsoft Intune","category":"device management"}]` | `[{"name":"GitHub","native":true},{"name":"JIRA","native":true,"category":"project management"},{"name":"OpenProject","native":true,"category":"project management"},{"name":"LDAP","native":true,"category":"identity","direction":"inbound"},{"name":"Active Directory","native":true,"category":"identity","direction":"inbound"},{"name":"SCIM","native":true,"category":"identity","direction":"bidirectional"},{"name":"OIDC","native":true,"category":"identity","direction":"inbound"},{"name":"OAuth","native":true,"category":"identity","direction":"inbound"},{"name":"Webhooks","native":true}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"mac":true,"web":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"free","summary":"Free tier available; premium features available","currency":"USD","freeTier":true,"sourceUrl":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","retrievedAt":"2026-08-31T15:11:19.282Z"}` | `{"type":"hybrid","plans":[{"free":true,"name":"Community","features":["Self-hosted","Open source AGPL","Free frontend and backend","Includes Element Call"],"description":"Non-professional deployments and evaluations","contactSales":false},{"free":false,"name":"Enterprise","features":["Synapse Pro","Enhanced security","Advanced monitoring","Dynamic scaling","4-hour response SLA"],"commitment":"monthly","description":"Professional use with enterprise-grade performance and security","contactSales":true},{"free":false,"name":"Sovereign","description":"Air-gapped deployment for total sovereignty without internet dependency","contactSales":true}],"summary":"Free Community edition; Enterprise and Sovereign available on quote","freeTier":true,"sourceUrl":"https://element.io/fr/pricing","retrievedAt":"2026-08-31T15:10:19.119Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | free | freemium |
| pricing.price_level | free | low |
| pricing.transparent | no | no |
| reliability.sla_pct | 100 | - |
| security.certifications | `[{"name":"SOC 2 Type II","status":"active"},{"name":"ISO 27001:2022","status":"active"},{"name":"ISO 27017:2015","status":"active"},{"name":"ISO 27018:2019","status":"active"}]` | `[{"name":"ISO/IEC 27001:2022","status":"active"},{"name":"Cyber Essentials Plus","status":"active"},{"name":"ISO/IEC 5230 (OpenChain)","status":"active"}]` |
| security.disclosure_policy | - | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | yes |
| security.pci | yes | - |
| security.soc2 | yes | - |
| security.trust_center | https://www.dialpad.com/trust/ | https://element.io/en/security/security-disclosure-policy |

## Capabilities (Video Conferencing)

| Capability | Dialpad Meetings | Element Call |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Webinar mode | - | - |
| Live transcription | ✓ | - |
| AI assistant | ✓ | - |
| Breakout rooms | - | - |
| Browser join | ✓ | ✓ |
| Pstn dial in | ✓ | - |
| Virtual backgrounds | - | - |
| SSO SAML | ✓ | ✓ |
| HIPAA available | ✓ | - |
| SOC2 | ✓ | - |
| Open source | - | ✓ |

*Source: Vioscale. Generated 2026-09-01T17:32:44.999Z. "-" = undocumented, not absent.*