# Dialpad Ai vs Fathom

**Leader by Vioscale score:** Dialpad Ai

| Attribute | Dialpad Ai | Fathom |
|---|---|---|
| **Vioscale score** | 70.2 (76% (high)) | 45.4 (74% (medium)) |
| deployment.options | `{"cloud":true}` | - |
| description.long | A cloud-native business communications platform that integrates calling, video conferencing, and team messaging with built-in AI capabilities including real-time transcription, call summaries, and automated contact center support. | Fathom automatically records, transcribes, and summarizes video meetings so participants can stay engaged without taking manual notes. It provides searchable transcripts, action items, and instant summaries immediately after calls. |
| integrations.count | 16 | 7 |
| integrations.list | `[{"name":"Salesforce"},{"name":"HubSpot"},{"name":"Zendesk"},{"name":"ServiceNow"},{"name":"Zoho CRM"},{"name":"Google Calendar"},{"name":"Google Workspace"},{"name":"Calendly"},{"name":"Bullhorn"},{"name":"Clio"},{"name":"Rippling"},{"name":"Zapier"},{"name":"Microsoft 365"},{"name":"Okta"},{"name":"Azure"},{"name":"OneLogin"}]` | `[{"name":"Zoom"},{"name":"Google Meet"},{"name":"Microsoft Teams"},{"name":"Google Calendar"},{"name":"Outlook Calendar"},{"name":"ChatGPT"},{"name":"Claude"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":["US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` | `{"ios":true,"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Standard","summary":"$15/user/month","features":["Unlimited calling in US and Canada","AI-powered meetings","Real-time transcription","Call summaries","Team messaging","Video conferencing"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":15,"period":"month","currency":"USD"}],"description":"Seamless customer and team communication with unlimited calls, AI-powered meetings, and built-in messaging","contactSales":false},{"free":false,"name":"Professional","features":["CRM integrations","Advanced integrations","24/7 support","Multi-office management"],"commitment":"monthly","description":"Advanced integrations, 24/7 support, and multi-office management for growing businesses","contactSales":false},{"free":false,"name":"Enterprise","features":["99.9% uptime SLA","Unlimited scalability","SSO","Advanced user access controls","Enterprise support"],"description":"Enterprise-grade reliability with 99.9% uptime and unlimited scalability","contactSales":true}],"addOns":[{"name":"Large Meetings"}],"summary":"From $15/user/month with 14-day free trial","currency":"USD","freeTier":true,"sourceUrl":"https://www.dialpad.com/press/dialpad-launches-startup-program-for-vcs-and-early-stage-companies-offers-future-proof-software-and-pricing-to-grow-with-business/","retrievedAt":"2026-08-19T23:35:51.382Z","freeTrialDays":14,"startingPrice":{"unit":"seat","amount":15,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","freeTier":true,"sourceUrl":"https://fathom.video","retrievedAt":"2026-08-18T12:55:34.117Z"}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | mid | low |
| pricing.starting_price | `{"amount":15,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.9 | - |
| security.gdpr | yes | yes |
| security.hipaa | yes | yes |
| security.iso27001 | yes | - |
| security.pci | yes | - |
| security.soc2 | yes | yes |

## Capabilities (Conversation Intelligence)

| Capability | Dialpad Ai | Fathom |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Zoom teams meet bot recording | - | - |
| Multi language speech to text transcription | - | - |
| AI meeting summary and next steps generation | - | - |
| Competitor keyword mention trackers | - | - |
| Speaker talk time ratio analytics | - | - |
| Playlist snipping and sharing for coaching | - | - |
| Auto log summary to CRM opportunity | - | - |
| Salesforce hubspot CRM sync | - | - |
| Slack ms teams deal alerts sync | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T16:58:53.356Z. "-" = undocumented, not absent.*