# Dasha.ai vs PolyAI

**Leader by Vioscale score:** Dasha.ai

| Attribute | Dasha.ai | PolyAI |
|---|---|---|
| **Vioscale score** | 72.2 (55% (medium)) | 47.1 (60% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true,"on_prem":true,"self_hosted":true}` |
| description.long | A managed cloud platform providing voice-agent infrastructure and REST APIs, supporting multiple LLM providers and enabling production-scale voice AI deployment with custom business tool integrations. | A cloud-based platform that enables organizations to build, deploy, and manage conversational voice AI agents for customer interactions. Provides both visual no-code builder and developer SDK options, with built-in compliance, security, and integration capabilities. |
| features.capabilities | `{"pricing_model":"per_minute_usage_based","deployment_model":"developer_api_endpoint","post_call_transcription_and_crm_sync":true,"dynamic_mid_call_api_function_execution":true,"outbound_dialing_and_campaign_management":true,"live_human_handoff_and_call_transfer_logic":true,"inbound_reception_and_ivr_routing_replacement":true,"voicemail_detection_and_answering_machine_drops":true,"twilio_vonage_bring_your_own_carrier_byoc_support":true,"sub_second_latency_and_interruption_barget_in_handling":true}` | `{"soc2_type_ii":true,"deployment_model":"no_code_saas_platform","post_call_transcription_and_crm_sync":true,"dynamic_mid_call_api_function_execution":true,"emotion_prosody_and_custom_voice_cloning":true,"live_human_handoff_and_call_transfer_logic":true,"inbound_reception_and_ivr_routing_replacement":true,"hipaa_compliance_for_medical_appointment_setting":true,"sub_second_latency_and_interruption_barget_in_handling":true}` |
| integrations.count | 5 | 1 |
| integrations.list | `[{"name":"Twilio"},{"name":"Vonage"},{"name":"OpenAI"},{"name":"Claude"},{"name":"Gemini"}]` | `[{"name":"ModMed"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["GB","US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":false,"name":"Growth","summary":"$0.08/connected minute (excludes VoIP and LLM tokens)","components":[{"per":{"qty":1,"unit":"minute"},"kind":"metered","amount":0.08,"currency":"USD"}],"contactSales":false,"includedLimits":{"free_minutes":"1000"}}],"summary":"Free tier: 1,000 minutes. Growth: $0.08/minute billed per second.","currency":"USD","freeTier":true,"sourceUrl":"https://dasha.ai/ru-ru/pricing","retrievedAt":"2026-08-21T10:58:03.032Z","startingPrice":{"unit":"minute","amount":0.08,"currency":"USD"},"billingPeriods":["minute"]}` | `{"type":"usage","summary":"Per-minute usage pricing; custom quotes required","currency":"USD","freeTier":false,"sourceUrl":"https://poly.ai/pricing","retrievedAt":"2026-08-25T21:46:22.147Z"}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.starting_price | `{"amount":0.08,"currency":"USD"}` | - |
| pricing.transparent | yes | no |
| reliability.sla_pct | 99.99 | 99.9 |
| security.gdpr | yes | yes |
| security.hipaa | - | yes |
| security.iso27001 | - | yes |
| security.pci | - | yes |
| security.soc2 | - | yes |

## Capabilities (Voice AI Agents)

| Capability | Dasha.ai | PolyAI |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Developer API endpoint | No code saas platform |
| Sub second latency and interruption barget in handling | ✓ | ✓ |
| Dynamic mid call API function execution | ✓ | ✓ |
| Live human handoff and call transfer logic | ✓ | ✓ |
| Emotion prosody and custom voice cloning | - | ✓ |
| Inbound reception and ivr routing replacement | ✓ | ✓ |
| Outbound dialing and campaign management | ✓ | - |
| Post call transcription and CRM sync | ✓ | ✓ |
| Voicemail detection and answering machine drops | ✓ | - |
| Twilio vonage bring your own carrier byoc support | ✓ | - |
| SOC2 type ii | - | ✓ |
| HIPAA compliance for medical appointment setting | - | ✓ |
| Pricing model | Per minute usage based | - |

*Source: Vioscale. Generated 2026-09-01T17:14:31.525Z. "-" = undocumented, not absent.*