# Daily vs Infobip

| Attribute | Daily | Infobip |
|---|---|---|
| **Vioscale score** | 83.6 (72% (medium)) | 81.4 (48% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | WebRTC platform providing ultra-low latency communication infrastructure for developers to build video calls, voice conversations, and AI agents at global scale. Offers enterprise-grade reliability, compliance certifications, and cloud recording and streaming capabilities. | Infobip is an omnichannel cloud communications platform enabling businesses to send messages via SMS, email, voice, WhatsApp, Viber, and other digital channels. It offers global message delivery with high reliability, advanced routing, and tools for building automated customer conversations. |
| features.capabilities | `{"chat":true,"video":true,"voice":true,"two_way":true,"global_coverage":"global","usage_pricing_transparent":true}` | `{"rcs":true,"sms":true,"chat":true,"email":true,"video":true,"voice":true,"two_way":true,"whatsapp":true,"verify_otp":true,"global_coverage":"global","deliverability_tools":true,"usage_pricing_transparent":true}` |
| integrations.count | 4 | 30 |
| integrations.list | `[{"name":"Deepgram"},{"name":"Krisp"},{"name":"Mediasoup"},{"name":"GStreamer"}]` | `[{"name":"SMS"},{"name":"Email"},{"name":"Voice"},{"name":"MMS"},{"name":"WhatsApp"},{"name":"RCS"},{"name":"Messenger"},{"name":"Viber"},{"name":"Instagram"},{"name":"Google Business Messages"},{"name":"Apple Messages for Business"},{"name":"LINE"},{"name":"Zalo"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"GB","primaryMarkets":["US","CA","GB"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"usage","plans":[{"free":true,"name":"Free","summary":"Free","features":["10,000 free video and audio call minutes per month","Regional media zones","IP allowlist"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"video_and_audio_minutes":"10,000/mo"}},{"free":false,"name":"Usage-based","summary":"From $0.004/participant-minute for video calls with automatic volume discounts","features":["Video calls at $0.004/participant-minute","Audio-only at $0.00099/participant-minute","Cloud recording, streaming, SIP/PSTN dial-in/out","Automatic volume discounts up to 45%","Transcription services"],"components":[{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.004,"currency":"USD"},{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.00099,"currency":"USD"},{"per":{"qty":1,"unit":"recorded-minute"},"kind":"metered","amount":0.01349,"currency":"USD"},{"per":{"qty":1,"unit":"encoded-minute"},"kind":"metered","amount":0.015,"currency":"USD"},{"per":{"qty":1,"unit":"encoded-minute"},"kind":"metered","amount":0.03,"currency":"USD"},{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.0059,"currency":"USD"}],"contactSales":false}],"addOns":[{"name":"Advanced Firewall Control","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Healthcare (HIPAA + BAA)","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Advanced Insights","components":[{"kind":"fixed","amount":500,"period":"month","currency":"USD"}]},{"name":"Noise cancellation (Krisp)","components":[{"per":{"qty":1,"unit":"participant-minute"},"kind":"metered","amount":0.0002,"currency":"USD"}]}],"summary":"Free tier includes 10,000 minutes/month. Pay-as-you-go pricing starts at $0.004/participant-minute for video with automatic volume discounts up to 45%.","currency":"USD","freeTier":true,"sourceUrl":"https://www.daily.co/pricing/video-sdk/","retrievedAt":"2026-08-13T22:22:49.222Z","startingPrice":{"amount":0.00099,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"usage","plans":[{"free":false,"name":"SMS","features":["Flexible pricing by destination country","98% open rate","Global delivery","Fraud protection"],"description":"Pay-per-message SMS delivery with flexible pricing by destination","contactSales":false},{"free":false,"name":"Email","features":["99.4% deliverability rate","120k emails per minute processing","2 second average delivery"],"description":"Flat-rate email messaging worldwide","contactSales":false},{"free":false,"name":"WhatsApp","features":["Utility messages","Authentication/OTP","Marketing messages","Free-form customer responses"],"description":"Per-message WhatsApp platform messaging with category-based pricing","contactSales":false},{"free":false,"name":"Viber","features":["Promotional, transactional, OTP, and conversational messages","Minimum commitment €115 (standard) or €175 (select countries)"],"components":[{"kind":"fixed","amount":115,"period":"month","currency":"EUR"}],"description":"Per-message Viber messaging with monthly sender/service ID commitment","contactSales":false},{"free":false,"name":"Voice","features":["Inbound call handling","IVR automation","95% global coverage","70+ direct operator connections"],"description":"Inbound and outbound voice call routing","contactSales":false}],"summary":"Usage-based pricing with per-message SMS/WhatsApp, flat-rate email, and per-minute voice. Viber has €115-€175 monthly minimum. Prices vary by destination country.","currency":"EUR","freeTier":true,"sourceUrl":"https://www.infobip.com/pricing","retrievedAt":"2026-08-14T12:10:23.598Z","startingPrice":{"amount":115,"period":"month","currency":"EUR"},"billingPeriods":["month"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | high |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.99 | 99.9 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.iso27001 | yes | - |
| security.soc2 | yes | - |

## Capabilities (Communication APIs)

| Capability | Daily | Infobip |
|---|:--:|:--:|
| **Channels** |  |  |
| SMS | - | ✓ |
| Voice | ✓ | ✓ |
| WhatsApp | - | ✓ |
| RCS | - | ✓ |
| Transactional email | - | ✓ |
| Video / real-time | ✓ | ✓ |
| In-app chat | ✓ | ✓ |
| Verify / OTP / 2FA | - | ✓ |
| **Messaging** |  |  |
| Two-way messaging | ✓ | ✓ |
| **Reach** |  |  |
| Geographic coverage | Global | Global |
| **Delivery** |  |  |
| Email deliverability tools | - | ✓ |
| **Commercial** |  |  |
| Published per-unit pricing | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T14:31:17.330Z. "-" = undocumented, not absent.*