# Copper vs Vtiger

| Attribute | Copper | Vtiger |
|---|---|---|
| **Vioscale score** | 71.7 (53% (medium)) | 70.6 (36% (low)) |
| content.faq | `[{"answer":"Copper is a CRM platform built specifically for service businesses. It helps you centralize customer contacts, manage sales opportunities, track projects, and maintain detailed relationship histories in a single system.","source":"https://www.copper.com","question":"What type of business is Copper designed for?","confidence":0.9},{"answer":"Copper is deeply integrated with Gmail and Google Workspace, letting you manage customer communication and scheduling without leaving your existing tools. It also connects with Google Calendar and LinkedIn for expanded functionality.","source":"https://www.copper.com","question":"How well does Copper integrate with Gmail and Google Workspace?","confidence":0.95},{"answer":"Beyond Google tools, Copper integrates with QuickBooks for accounting, PandaDoc and DocuSign for document workflows, and LinkedIn for professional networking. This covers seven key integrations designed to reduce tool-switching.","source":"https://www.copper.com","question":"What other business tools does Copper connect to?","confidence":0.95},{"answer":"Yes, Copper includes a mobile application so you can access customer records, manage deals, and stay on top of customer relationships from your phone or tablet.","source":"https://www.copper.com","question":"Does Copper have a mobile app?","confidence":0.95},{"answer":"Copper provides contact and company management, sales pipeline management, email integration, marketing and workflow automation, forecasting, reporting dashboards, mobile access, and API connectivity for custom integrations.","source":"https://www.copper.com","question":"What core features does Copper offer?","confidence":0.9},{"answer":"Copper is a cloud-based web application accessible through your browser. There is no software to install or servers to maintain—you simply log in from any device.","source":"https://www.copper.com","question":"How is Copper deployed and accessed?","confidence":0.95},{"answer":"Yes, Copper provides API access that allows you to build custom integrations and automate workflows with applications not covered by its pre-built connectors.","source":"https://www.copper.com","question":"Can I integrate Copper with tools outside the standard integrations?","confidence":0.9},{"answer":"Copper operates on a commercial cloud subscription model. For current pricing details and available plan options, contact Copper directly or visit their website.","source":"https://www.copper.com","question":"What pricing model does Copper use?","confidence":0.75}]` | `[{"answer":"Vtiger is a cloud-based CRM platform designed to help businesses manage customer relationships and streamline operations across sales, support, and marketing teams. It provides tools for contact management, lead tracking, sales pipeline management, and customer support through a unified interface.","source":"https://www.vtiger.com","question":"What is Vtiger CRM?","confidence":0.95},{"answer":"Vtiger operates on a per-user subscription model with multiple plan tiers available. You can choose between monthly or annual billing periods, and the platform is positioned at a low price point relative to other CRM solutions.","source":"https://www.vtiger.com","question":"What pricing model does Vtiger use?","confidence":0.9},{"answer":"Vtiger does not offer a free tier, but it does provide a 15-day free trial so you can test the platform before committing to a subscription.","source":"https://www.vtiger.com","question":"Does Vtiger offer a free trial or free tier?","confidence":0.95},{"answer":"Vtiger is a cloud-based SaaS platform accessed through web browsers. All data and functionality are hosted in the cloud; there is no on-premise deployment option.","source":"https://www.vtiger.com","question":"What platforms and deployment options does Vtiger support?","confidence":0.95},{"answer":"Vtiger integrates with six common business tools: email services, Google Workspace, Microsoft Teams, phone systems, SMS, and video conferencing platforms. These connections allow you to link Vtiger with tools your team already uses.","source":"https://www.vtiger.com","question":"What integrations does Vtiger offer?","confidence":0.9},{"answer":"Vtiger includes contact and account management, sales pipeline tracking, email integration, marketing automation, workflow automation, sales forecasting, and reporting dashboards. The platform also incorporates AI-powered capabilities to support team workflows.","source":"https://www.vtiger.com","question":"What are the core features included in Vtiger?","confidence":0.9},{"answer":"Yes, Vtiger includes a mobile application alongside its web platform, allowing your team to access customer information and perform CRM activities from mobile devices.","source":"https://www.vtiger.com","question":"Does Vtiger offer mobile access?","confidence":0.85},{"answer":"Vtiger is intended for growing businesses that need integrated CRM tools across sales, customer support, and marketing functions. It provides a consolidated platform for organizations managing these three areas.","source":"https://www.vtiger.com","question":"Who is Vtiger designed for?","confidence":0.85}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based CRM designed for service-oriented businesses and teams, offering contact management, sales pipeline tracking, email integration, project management, and automation features. Built to work directly within Gmail, Google Calendar, and other Google Workspace tools to minimize context switching. | An integrated customer relationship management system that combines sales, marketing, and support functions with AI-driven automation and analytics capabilities. |
| features.capabilities | `{"api_access":true,"mobile_app":true,"forecasting":true,"lead_scoring":true,"custom_fields":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` | `{"mobile_app":true,"forecasting":true,"email_integration":true,"contact_management":true,"pipeline_management":true,"workflow_automation":true,"marketing_automation":true,"reporting_dashboards":true}` |
| integrations.count | 39 | 6 |
| integrations.list | `[{"name":"Gmail"},{"name":"Google Calendar"},{"name":"Google Contacts"},{"name":"Google Drive"},{"name":"Google Sheets"},{"name":"Looker Studio"},{"name":"LinkedIn"},{"name":"Slack"},{"name":"MailChimp"},{"name":"QuickBooks"},{"name":"DocuSign"},{"name":"PandaDocs"},{"name":"Zoom"},{"name":"JustCall"},{"name":"RingCentral"},{"name":"Zendesk"},{"name":"Zapier"},{"name":"Typeform"},{"name":"Dropbox"},{"name":"Trello"},{"name":"Shopify"},{"name":"Squarespace"},{"name":"Notion"},{"name":"Jira"},{"name":"Chargebee"},{"name":"Gong"},{"name":"CallHippo"},{"name":"Flodesk"},{"name":"Surfe"},{"name":"Respond.io"},{"name":"Dotloop"},{"name":"LendingPad"},{"name":"Contacts+"},{"name":"Quo"},{"name":"VirtualPBX"},{"name":"Outfunnel"},{"name":"ActiveCampaign"},{"name":"Stripe"},{"name":"Twilio"},{"name":"Facebook Messenger"}]` | `[{"name":"Email"},{"name":"Phone"},{"name":"SMS"},{"name":"Video Conferencing"},{"name":"Google"},{"name":"Microsoft Teams"}]` |
| market.availability | `{"hqCountry":"US","primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"android":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Basic","summary":"$29/seat/month monthly, $23/seat/month annual","features":["Task automation","Pipelines","Project Management","Contact enrichment"],"components":[{"kind":"per_unit","unit":"seat","amount":29,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":23,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"2,500"}},{"free":false,"name":"Professional","summary":"$69/seat/month monthly, $59/seat/month annual","features":["Workflow automation","Bulk email","Reporting","Integrations","Everything in Basic"],"components":[{"kind":"per_unit","unit":"seat","amount":69,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":59,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"15,000"}},{"free":false,"name":"Business","summary":"$134/seat/month monthly, $99/seat/month annual","features":["Email series","Custom reports","Multi-currency","Premium support","Everything in Professional"],"components":[{"kind":"per_unit","unit":"seat","amount":134,"period":"month","currency":"USD"},{"kind":"per_unit","unit":"seat","amount":99,"period":"month","currency":"USD"}],"contactSales":false,"includedLimits":{"contacts":"unlimited"}}],"summary":"From $23–$29 per seat per month. Free 14-day trial, no credit card required.","currency":"USD","freeTier":true,"sourceUrl":"https://www.copper.com/pricing","retrievedAt":"2026-08-14T10:20:30.449Z","freeTrialDays":14,"startingPrice":{"amount":23,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"One Growth","summary":"$12/user/month (Standard)","features":["Contact, Account & Lead Management","Marketing Campaigns","Help Desk & Customer Portal","Inventory & Invoicing","Reports & Dashboards","AI Capabilities"],"components":[{"kind":"per_unit","unit":"seat","amount":12,"period":"month","currency":"USD"}],"description":"CRM for Growing Businesses","contactSales":false},{"free":false,"name":"One Professional","summary":"$30/user/month (Standard) or $20/user/month (Single App)","features":["Advanced Sales Automation","Process Designer","Advanced Marketing Automation","Advanced Help Desk Automation","Subscription & Vendor Management","Collaboration & Live Chat"],"components":[{"kind":"per_unit","unit":"seat","amount":30,"period":"month","currency":"USD"}],"description":"Unified Customer View CRM","contactSales":false},{"free":false,"name":"One Enterprise","summary":"$42/user/month (Standard) or $30/user/month (Single App)","features":["Multi-Currency Support","Contact Engagement Insights","Internal Ticketing","Work Order Management","Advanced Project Automation","Advanced Operational Insights"],"components":[{"kind":"per_unit","unit":"seat","amount":42,"period":"month","currency":"USD"}],"description":"Advanced Enterprise CRM","contactSales":false},{"free":false,"name":"One AI","summary":"$50/user/month (Standard) or $38/user/month (Single App)","features":["Built-in AI Voice Assistant Integration","Generative AI Designer","Predictive AI Designer"],"components":[{"kind":"per_unit","unit":"seat","amount":50,"period":"month","currency":"USD"}],"description":"AI-Powered Enterprise CRM","contactSales":false}],"summary":"From $12/user/month. 15-day free trial. Yearly billing saves up to 34%.","currency":"USD","freeTier":false,"sourceUrl":"https://www.vtiger.com","retrievedAt":"2026-07-31T10:40:46.918Z","freeTrialDays":15,"startingPrice":{"amount":12,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | mid | low |
| pricing.transparent | yes | yes |
| reliability.status_page | yes | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |

## Capabilities (CRM Software)

| Capability | Copper | Vtiger |
|---|:--:|:--:|
| **Core** |  |  |
| Contact & account management | ✓ | ✓ |
| Deal / pipeline management | ✓ | ✓ |
| Lead scoring | ✓ | - |
| **Communication** |  |  |
| Email sync & tracking | ✓ | ✓ |
| **Automation** |  |  |
| Marketing automation | ✓ | ✓ |
| Workflow automation | ✓ | ✓ |
| **Insight** |  |  |
| Reporting & dashboards | ✓ | ✓ |
| Sales forecasting | ✓ | ✓ |
| **Access** |  |  |
| Native mobile app | ✓ | ✓ |
| **Extensibility** |  |  |
| Public API | ✓ | - |
| Custom fields & objects | ✓ | - |

*Source: Vioscale. Generated 2026-09-01T16:36:09.672Z. "-" = undocumented, not absent.*