# Contextual AI vs RAGFlow

**Leader by Vioscale score:** Contextual AI

| Attribute | Contextual AI | RAGFlow |
|---|---|---|
| **Vioscale score** | 54 (41% (low)) | 27.3 (15% (low)) |
| deployment.options | `{"cloud":true,"hybrid":true}` | `{"cloud":true,"self_hosted":true}` |
| description.long | A unified platform that enables enterprises to rapidly build and deploy specialized AI agents capable of reasoning across complex enterprise data, technical documentation, and institutional knowledge to automate high-value tasks at scale with grounded, accurate responses. | An AI platform that combines retrieval-augmented generation with autonomous agent features, enabling developers to create production-ready AI systems from complex data sources. It supports multiple deployment models (cloud or self-hosted Docker), integrates with various LLM providers and data sources, and provides streamlined workflows for enterprises of any scale. |
| features.capabilities | `{"open_source":false,"multimodal_rag":true,"citation_attribution":true,"llm_provider_agnostic":false,"reranking_integration":true,"built_in_rag_eval_metrics":true,"managed_ingestion_pipeline":true,"embedding_provider_agnostic":false,"multi_hop_agentic_retrieval":true}` | - |
| integrations.count | 1 | 12 |
| integrations.list | `[{"name":"Google Cloud"}]` | `[{"name":"Discord"},{"name":"Feishu"},{"name":"Telegram"},{"name":"Line"},{"name":"Confluence"},{"name":"S3"},{"name":"Notion"},{"name":"Google Drive"},{"name":"OpenAI"},{"name":"DeepSeek"},{"name":"Gemini"},{"name":"OpenClaw"}]` |
| market.availability | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":false,"name":"On-demand","summary":"Pay-as-you-go with $25 free credits","features":["Unlimited users","Document access entitlements","Usage analytics","Pipeline observability","Simple text document ingestion","Maximum 1 data integration","Query reformulation and decomposition","Document retrieval","Response generation with groundedness evaluation","Contextual SaaS deployment"],"commitment":"monthly","description":"Usage-based pricing with included free credits","contactSales":false,"includedLimits":{"free_credits":"$25"}},{"free":false,"name":"Enterprise","summary":"Custom pricing","features":["Unlimited users","User roles and admin permissions","Document access entitlements","SOC2 Type II compliance","HIPAA compliance","SAML/SSO","Role-based access control","Usage analytics","Pipeline observability","Uptime SLA","Complex document processing with charts and images","Unstructured data support","Structured data support","UI-based and continuous data ingestion","Unlimited data integrations","Dedicated support","Onboarding services","Custom development support","Custom data retention","Customer VPC or SaaS deployment"],"description":"Custom pricing with enterprise security and performance features","contactSales":true}],"addOns":[{"name":"Parse - Text Only","components":[{"per":{"qty":1000,"unit":"pages"},"kind":"metered","amount":3,"currency":"USD"}]},{"name":"Parse - Multimodal","components":[{"per":{"qty":1000,"unit":"pages"},"kind":"metered","amount":40,"currency":"USD"}]},{"name":"Rerank v2","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":0.05,"currency":"USD"}]},{"name":"Rerank v2 Mini","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":0.02,"currency":"USD"}]},{"name":"Generate - Input Tokens","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":3,"currency":"USD"}]},{"name":"Generate - Output Tokens","components":[{"per":{"qty":1,"unit":"million tokens"},"kind":"metered","amount":15,"currency":"USD"}]}],"summary":"On-demand usage-based pricing from $25 free credits, or Enterprise with custom pricing. Component APIs available separately.","currency":"USD","freeTier":false,"sourceUrl":"https://contextual.ai/pricing","retrievedAt":"2026-08-25T15:36:22.486Z","billingPeriods":["month"]}` | - |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | unknown | - |
| pricing.transparent | yes | - |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.soc2 | yes | - |

## Capabilities (RAG Tools)

| Capability | Contextual AI | RAGFlow |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Hybrid retrieval | - | - |
| Reranking integration | ✓ | - |
| Multi hop agentic retrieval | ✓ | - |
| Embedding provider agnostic | ✗ | - |
| LLM provider agnostic | ✗ | - |
| Built in rag eval metrics | ✓ | - |
| Citation attribution | ✓ | - |
| Multimodal rag | ✓ | - |
| Managed ingestion pipeline | ✓ | - |
| Open source | ✗ | - |

*Source: Vioscale. Generated 2026-09-01T14:31:35.830Z. "-" = undocumented, not absent.*