# ConnectWise Control vs Zoho Assist

| Attribute | ConnectWise Control | Zoho Assist |
|---|---|---|
| **Vioscale score** | 9.8 (15% (low)) | 54.4 (34% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | ConnectWise CPQ streamlines the sales quoting workflow by providing quote templates, online delivery capabilities, eSignature functionality, and integrations with major CRM and payment systems. Sales teams can manage custom quote designs, automate approval processes, and track quotes from creation to customer acceptance. | Software enabling support teams and IT professionals to remotely access, control, and maintain computers and mobile devices across different operating systems for technical assistance and device management. |
| integrations.count | 10 | - |
| integrations.list | `[{"name":"Salesforce"},{"name":"Microsoft Dynamics CRM"},{"name":"NetSuite"},{"name":"AutoTask"},{"name":"ConnectWise PSA"},{"name":"Dell"},{"name":"HP"},{"name":"Tech Data"},{"name":"Authorize.net"},{"name":"Etilize"}]` | - |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"ios":true,"mac":true,"linux":true,"android":true,"windows":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Standard","features":["Secure online quote delivery","Content vault access","Custom quote designs","Distributor quote import","User management","24/7 community forum","Basic tax calculations","Basic support"],"contactSales":true},{"free":false,"name":"Premium","features":["Built-in eSignature","Email integration","ePayment processing","Real-time distributor pricing","Product specifications and thumbnails","Recurring revenue management","Advanced customization","Product source grouping","Vendor integrations","Contract approval lockdown","Location management","Item management","Mass quote updating","Sales coaching automation","Procurement automation","Calculation spreadsheet","API access","Contract renewal automation","Advanced tax calculations","Standard support"],"contactSales":true}],"summary":"Custom pricing via quote request","currency":"USD","freeTier":false,"sourceUrl":"https://www.connectwise.com/platform/cpq/request-pricing/compare-features","retrievedAt":"2026-08-20T12:20:22.194Z"}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","features":["instant chat","multi-monitor navigation"],"includedLimits":{"technicians":"1","concurrent_sessions":"1","unattended_computers":"5"}}],"summary":"Free plan with 1 technician and 5 unattended computers. Paid plans available.","freeTier":true,"sourceUrl":"https://www.zoho.com/assist","retrievedAt":"2026-08-19T18:24:08.471Z","freeTrialDays":15}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | low |
| pricing.transparent | no | no |
| security.gdpr | - | yes |
| security.iso27001 | - | yes |
| security.soc2 | - | yes |

## Capabilities (Remote Access)

| Capability | ConnectWise Control | Zoho Assist |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | - | - |
| Unattended access | - | - |
| Session video recording | - | - |
| File transfer | - | - |
| Wake on lan | - | - |
| Multi monitor support | - | - |
| Mobile device control | - | - |
| Remote printing | - | - |
| MFA 2FA enforcement | - | - |
| SSO SAML auth | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | - | - |

*Source: Vioscale. Generated 2026-09-01T17:32:36.367Z. "-" = undocumented, not absent.*