# Confluence vs Craft

**Leader by Vioscale score:** Craft

| Attribute | Confluence | Craft |
|---|---|---|
| **Vioscale score** | 73.3 (50% (medium)) | 80 (37% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Confluence is a collaborative knowledge workspace where teams create, share, and edit documents, databases, and whiteboards with AI-powered features for searching, creating content, and automating work. | Productivity app for notes, tasks, docs, whiteboards, and calendar with cross-device sync, AI writing capabilities, and web publishing. |
| features.capabilities | `{"hosting":"cloud","sso_scim":true,"free_tier":true,"api_access":false,"local_first":false,"ai_assistant":true,"markdown_native":false,"version_history":false,"databases_tables":true,"public_publishing":true,"bidirectional_links":false,"real_time_coediting":true,"verification_expiry":false,"permissions_granularity":"page"}` | `{"hosting":"cloud","sso_scim":false,"free_tier":true,"api_access":true,"local_first":false,"ai_assistant":true,"markdown_native":false,"version_history":true,"databases_tables":false,"public_publishing":true,"bidirectional_links":false,"real_time_coediting":true,"permissions_granularity":"workspace"}` |
| integrations.count | 3 | - |
| integrations.list | `[{"name":"Jira"},{"name":"Loom"},{"name":"Trello"}]` | - |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"ios":true,"web":true,"android":true}` | `{"ios":true,"mac":true,"web":true,"android":true,"windows":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free forever for up to 10 users","features":["Pages","Spaces","Confluence databases","Templates","Whiteboards","Automation rules","App integrations","Atlassian Community support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free forever for up to 10 users","contactSales":false,"includedLimits":{"users":"10","storage":"2 GB","whiteboards":"3 active per user","automation_runs":"10/month"}},{"free":false,"name":"Standard","summary":"$5.42/user/month","features":["Everything from Free","Rovo Search, Chat, and Agents","AI-powered work features","Free guest access","Public link sharing","Advanced permissions","100 automation rule runs per month","250 GB storage","9/5 regional support"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":5.42,"period":"month","currency":"USD"}],"description":"Everything you need to get started","contactSales":false,"includedLimits":{"storage":"250 GB","max_users":"250,000 per site","free_guests":"5 per paid user","automation_runs":"100/month"}},{"free":false,"name":"Premium","summary":"$10.44/user/month. Annual billing saves up to 17%.","features":["Everything from Standard","Unlimited pages","Unlimited spaces","Dynamic intranet","1,000 automations per user per month","Unlimited whiteboards","Advanced Jira integrations","Admin controls and insights","Unlimited storage","24/7 support for critical issues","99.9% uptime SLA"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":10.44,"period":"month","currency":"USD"}],"description":"Connect work across teams (Recommended)","contactSales":false,"includedLimits":{"pages":"Unlimited","spaces":"Unlimited","storage":"Unlimited","whiteboards":"Unlimited","automation_runs":"1,000 per user per month"}},{"free":false,"name":"Enterprise","summary":"Contact sales. Billed annually.","features":["Advanced analytics","Enterprise-grade scale","Enhanced security"],"commitment":"annual","description":"Advanced analytics, scale and security for enterprises","contactSales":true}],"summary":"Free plan for 10 users. Standard: $5.42/user/month. Premium: $10.44/user/month (recommended). Enterprise by quote. Annual billing available with up to 17% savings.","currency":"USD","freeTier":true,"sourceUrl":"https://www.atlassian.com/software/confluence","retrievedAt":"2026-08-05T14:24:09.024Z","startingPrice":{"amount":5.42,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"subscription","plans":[{"free":true,"name":"Free","summary":"Free","features":["1500 blocks limit","1 GB storage","25 MB media upload","7 days version history","Cross-device sync","15 AI assistant credits","Core and Fast AI models","100 requests/min API access"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"A complete experience for occasional use","contactSales":false,"includedLimits":{"blocks":"1500","storage":"1 GB","ai_credits":"15/month","media_upload":"25 MB","version_history":"7 days"}},{"free":false,"name":"Plus","summary":"£8.0/month","features":["Unlimited blocks","Unlimited storage","Unlimited media upload","30 days version history","Cross-device sync","Shared Space","50 AI assistant credits/month","Core, Fast, and Max AI models","20,000 blocks/min API access"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":8,"period":"month","currency":"GBP"}],"description":"For your daily workflow. Remove all limits and make Craft your everyday creative home.","contactSales":false,"includedLimits":{"blocks":"Unlimited","storage":"Unlimited","ai_credits":"50/month","media_upload":"Unlimited","version_history":"30 days"}},{"free":false,"name":"Family","summary":"£15.0/month (2-6 seats)","features":["2-6 Plus accounts","Shared Space for collaboration"],"minSeats":2,"commitment":"monthly","components":[{"kind":"fixed","amount":15,"period":"month","currency":"GBP"}],"description":"Fixed-price bundle of 2 to 6 Plus accounts in a single subscription","contactSales":false},{"free":false,"name":"Team","summary":"£50.0/month (up to 10 seats)","features":["Up to 10 Plus accounts","Shared Space for collaboration"],"minSeats":7,"commitment":"monthly","components":[{"kind":"fixed","amount":50,"period":"month","currency":"GBP"}],"description":"Fixed-price bundle with up to 10 Plus accounts in a single subscription","contactSales":true}],"addOns":[{"name":"Notes","components":[{"kind":"fixed","amount":10,"period":"month","currency":"GBP"}]},{"name":"Docs","components":[{"kind":"fixed","amount":12,"period":"month","currency":"GBP"}]},{"name":"File Storage","components":[{"kind":"fixed","amount":12,"period":"month","currency":"GBP"}]},{"name":"Web Publishing","components":[{"kind":"fixed","amount":12,"period":"month","currency":"GBP"}]}],"summary":"From £8.0/month. Free tier with 1500 blocks.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.craft.do","retrievedAt":"2026-08-03T22:54:58.333Z","startingPrice":{"amount":8,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | low | low |
| pricing.starting_gbp | 5.42 | 8 |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | - |
| security.disclosure_policy | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.soc2 | - | yes |

## Capabilities (Knowledge Base Software)

| Capability | Confluence | Craft |
|---|:--:|:--:|
| **Collaboration** |  |  |
| Real-time co-editing | ✓ | ✓ |
| **Content** |  |  |
| Structured database / table blocks | ✓ | ✗ |
| Bidirectional links / backlinks | ✗ | ✗ |
| Markdown-native | ✗ | ✗ |
| Version history | ✗ | ✓ |
| **Storage** |  |  |
| Local-first / offline files | ✗ | ✗ |
| **AI** |  |  |
| AI writing / Q&A over content | ✓ | ✓ |
| **Publishing** |  |  |
| Publish pages to the web | ✓ | ✓ |
| **Access** |  |  |
| Permissions granularity | Page | Workspace |
| **Knowledge** |  |  |
| Answer verification / expiry | ✗ | - |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Enterprise** |  |  |
| SSO / SCIM | ✓ | ✗ |
| **Extensibility** |  |  |
| Public API | ✗ | ✓ |
| **Pricing** |  |  |
| Free tier | ✓ | ✓ |

*Source: Vioscale. Generated 2026-08-07T00:01:26.489Z. "-" = undocumented, not absent.*