# Confluence vs Craft

**Leader by vioscaleAI score:** Confluence

| Attribute | Confluence | Craft |
|---|---|---|
| **vioscaleAI score** | 77 (54% (medium)) | 66.7 (57% (medium)) |
| content.faq | `[{"answer":"Confluence is a cloud platform where teams collaboratively create and maintain documentation, knowledge bases, and shared content. It provides AI-powered features for automating tasks, searching information, and summarizing content to help teams work more efficiently together. It is indexed under Knowledge Base Software.","source":"https://www.atlassian.com/software/jira/pricing","question":"What is Confluence?","confidence":0.6},{"answer":"Confluence offers a free tier, so you can start without paying. Paid plans start at $5.42 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.atlassian.com/software/confluence","question":"Is Confluence free?","confidence":0.6},{"answer":"We have confirmed browser-based access to Confluence. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.atlassian.com/software/jira/pricing","question":"What platforms does Confluence support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Confluence, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.atlassian.com/software/jira/pricing","question":"Can Confluence be self-hosted?","confidence":0.6},{"answer":"We have confirmed 7 integrations for Confluence, including Slack, Jira, Trello, Microsoft Teams, Bitbucket, Figma and Loom. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.atlassian.com/software/jira/pricing","question":"What does Confluence integrate with?","confidence":0.6},{"answer":"We have independently confirmed GDPR for Confluence. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Confluence not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.atlassian.com/trust/compliance/resources/fedramp","question":"What security certifications does Confluence have?","confidence":0.7}]` | `[{"answer":"A productivity application that helps you capture, organize, and refine ideas into shareable documents and tasks. You can publish your work directly online and connect it with other tools and services. It is indexed under Knowledge Base Software.","source":"https://www.craft.do/ja/pricing","question":"What is Craft?","confidence":0.6},{"answer":"Craft offers a free tier, so you can start without paying. Paid plans start at £8 per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.craft.do/ja/pricing","question":"Is Craft free?","confidence":0.6},{"answer":"Craft supports the web, macOS and iOS. Platforms we have not confirmed are simply not listed here rather than ruled out.","source":"https://www.craft.do/ja/pricing","question":"What platforms does Craft support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for Craft, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.craft.do/ja/pricing","question":"Can Craft be self-hosted?","confidence":0.6},{"answer":"We have confirmed 3 integrations for Craft, including Slack, API and MCP. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.craft.do/ja/pricing","question":"What does Craft integrate with?","confidence":0.6},{"answer":"We have independently confirmed SOC 2 and GDPR for Craft. Certifications we do not list are ones we have not been able to verify from public sources, which is not the same as Craft not holding them. Always confirm compliance directly before you rely on it.","source":"https://www.craft.do/security","question":"What security certifications does Craft have?","confidence":0.7},{"answer":"Craft is available in the United Kingdom and the United States. Its primary markets are the United Kingdom and the United States.","source":"https://www.craft.do/ja/pricing","question":"Where is Craft available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | Confluence is a cloud platform where teams collaboratively create and maintain documentation, knowledge bases, and shared content. It provides AI-powered features for automating tasks, searching information, and summarizing content to help teams work more efficiently together. | A productivity application that helps you capture, organize, and refine ideas into shareable documents and tasks. You can publish your work directly online and connect it with other tools and services. |
| features.capabilities | `{"hosting":"cloud","free_tier":true,"ai_assistant":true,"pricing_model":"freemium","version_history":true,"databases_tables":true,"deployment_model":"cloud_managed_saas","real_time_coediting":true,"slack_ms_teams_chat_embeds":true,"block_based_rich_text_editor":true,"rich_markdown_slash_commands":true,"real_time_multiplayer_editing":true,"ai_global_search_and_synthesis":true,"figma_lucidchart_design_embeds":true,"hierarchical_nested_page_trees":true,"jira_github_engineering_embeds":true,"page_version_history_and_diffing":true,"relational_database_tables_inline":true,"ai_automated_content_summarization":true}` | `{"hosting":"cloud","free_tier":true,"api_access":true,"local_first":false,"ai_assistant":true,"version_history":true,"databases_tables":true,"deployment_model":"cloud_managed_saas","public_publishing":true,"real_time_coediting":true,"block_based_rich_text_editor":true}` |
| integrations.count | 7 | 3 |
| integrations.list | `[{"name":"Slack"},{"name":"Jira"},{"name":"Trello"},{"name":"Microsoft Teams"},{"name":"Bitbucket"},{"name":"Figma"},{"name":"Loom","native":true}]` | `[{"name":"Slack","native":true,"category":"communication"},{"name":"API","native":true,"direction":"bidirectional"},{"name":"MCP","native":true,"direction":"bidirectional"}]` |
| market.availability | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":["GB","US"],"availabilityScope":"global","availableCountries":["GB","US"],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"ios":true,"mac":true,"web":true}` |
| pricing | `{"type":"hybrid","plans":[{"free":true,"name":"Free","summary":"Free forever for up to 10 users","features":["Pages","Spaces","Confluence databases","Templates","Whiteboards","Automation rules","App integrations","Atlassian Community support"],"components":[{"kind":"fixed","amount":0,"period":"month","currency":"USD"}],"description":"Free forever for up to 10 users","contactSales":false,"includedLimits":{"users":"10","storage":"2 GB","whiteboards":"3 active per user","automation_runs":"10/month"}},{"free":false,"name":"Standard","summary":"$5.42/user/month","features":["Everything from Free","Rovo Search, Chat, and Agents","AI-powered work features","Free guest access","Public link sharing","Advanced permissions","100 automation rule runs per month","250 GB storage","9/5 regional support"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":5.42,"period":"month","currency":"USD"}],"description":"Everything you need to get started","contactSales":false,"includedLimits":{"storage":"250 GB","max_users":"250,000 per site","free_guests":"5 per paid user","automation_runs":"100/month"}},{"free":false,"name":"Premium","summary":"$10.44/user/month. Annual billing saves up to 17%.","features":["Everything from Standard","Unlimited pages","Unlimited spaces","Dynamic intranet","1,000 automations per user per month","Unlimited whiteboards","Advanced Jira integrations","Admin controls and insights","Unlimited storage","24/7 support for critical issues","99.9% uptime SLA"],"commitment":"monthly","components":[{"kind":"per_unit","unit":"user","amount":10.44,"period":"month","currency":"USD"}],"description":"Connect work across teams (Recommended)","contactSales":false,"includedLimits":{"pages":"Unlimited","spaces":"Unlimited","storage":"Unlimited","whiteboards":"Unlimited","automation_runs":"1,000 per user per month"}},{"free":false,"name":"Enterprise","summary":"Contact sales. Billed annually.","features":["Advanced analytics","Enterprise-grade scale","Enhanced security"],"commitment":"annual","description":"Advanced analytics, scale and security for enterprises","contactSales":true}],"summary":"Free plan for 10 users. Standard: $5.42/user/month. Premium: $10.44/user/month (recommended). Enterprise by quote. Annual billing available with up to 17% savings.","currency":"USD","freeTier":true,"sourceUrl":"https://www.atlassian.com/software/confluence","retrievedAt":"2026-08-05T14:24:09.024Z","startingPrice":{"amount":5.42,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` | `{"type":"hybrid","plans":[{"free":true,"name":"Starter","summary":"Free","features":["Notes and documents","Tasks","Basic storage"],"minSeats":1,"components":[{"kind":"fixed","amount":0,"period":"month","currency":"GBP"}],"description":"Free plan with basic features and 1,500 block limit per document","contactSales":false,"includedLimits":{"storage":"1 GB","max_blocks_per_document":"1,500"}},{"free":false,"name":"Plus","summary":"£8/month (£6.40/month billed annually)","features":["Unlimited blocks","All features","Full functionality"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":8,"period":"month","currency":"GBP"}],"description":"Full-featured single account with unlimited content","contactSales":false},{"free":false,"name":"Family","summary":"£15/month (£12/month billed annually) for 2-6 people","features":["2-6 Plus accounts","Shared collaboration spaces"],"minSeats":2,"commitment":"monthly","components":[{"kind":"fixed","amount":15,"period":"month","currency":"GBP"}],"description":"Multiple Plus accounts (2-6 people) with collaboration in shared spaces","contactSales":false,"includedLimits":{"seats":"2-6"}},{"free":false,"name":"Team","summary":"£50/month for up to 10 people","features":["Up to 10 Plus accounts","Shared collaboration spaces"],"minSeats":1,"commitment":"monthly","components":[{"kind":"fixed","amount":50,"period":"month","currency":"GBP"}],"description":"Fixed price for up to 10 people with shared collaboration spaces","contactSales":false,"includedLimits":{"seats":"up to 10"}}],"summary":"From free. Paid plans from £8/month; Team plan £50/month.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.craft.do/ja/pricing","retrievedAt":"2026-09-04T11:07:22.557Z","startingPrice":{"amount":8,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | yes |
| pricing.model | freemium | freemium |
| pricing.price_level | low | low |
| pricing.starting_price | - | `{"amount":8,"currency":"GBP"}` |
| pricing.transparent | yes | yes |
| reliability.sla_pct | 99.9 | - |
| reliability.status_page | yes | - |
| security.disclosure_policy | yes | yes |
| security.fedramp | yes | - |
| security.gdpr | yes | yes |
| security.soc2 | - | yes |
| security.trust_center | https://www.atlassian.com/trust/resilience | - |

## Capabilities (Knowledge Base Software)

| Capability | Confluence | Craft |
|---|:--:|:--:|
| **Collaboration** |  |  |
| Real-time co-editing | ✓ | ✓ |
| **Content** |  |  |
| Structured database / table blocks | ✓ | ✓ |
| Bidirectional links / backlinks | - | - |
| Markdown-native | - | - |
| Version history | ✓ | ✓ |
| **Storage** |  |  |
| Local-first / offline files | - | ✗ |
| **AI** |  |  |
| AI writing / Q&A over content | ✓ | ✓ |
| **Publishing** |  |  |
| Publish pages to the web | - | ✓ |
| **Access** |  |  |
| Permissions granularity | - | - |
| **Knowledge** |  |  |
| Answer verification / expiry | - | - |
| **Deployment** |  |  |
| Hosting | Cloud only | Cloud only |
| **Enterprise** |  |  |
| SSO / SCIM | - | - |
| **Extensibility** |  |  |
| Public API | - | ✓ |
| **Pricing** |  |  |
| Free tier | ✓ | ✓ |

*Source: vioscaleAI. Generated 2026-09-21T03:45:40.351Z. "-" = undocumented, not absent.*