# commercetools vs Shopify

**Leader by Vioscale score:** Shopify

| Attribute | commercetools | Shopify |
|---|---|---|
| **Vioscale score** | 54.8 (59% (medium)) | 83.4 (72% (medium)) |
| deployment.options | `{"cloud":true,"hybrid":true}` | `{"cloud":true,"hybrid":true,"self_hosted":true}` |
| description.long | A composable, API-first commerce infrastructure used by 600+ global enterprises to manage B2C, B2B, and omnichannel commerce at scale. Emphasizes headless architecture, real-time operations, modular components, and intelligent automation without GMV-based fees. | Shopify is a commerce platform designed for businesses of all sizes to create storefronts, manage inventory, process payments, and sell across multiple channels online and in person. It provides pre-built themes, customizable experiences, and integrations with thousands of apps to support independent sellers through to global enterprises. |
| features.capabilities | `{"headless":true,"free_tier":false,"open_source":false,"b2b_features":true,"soc2_type_ii":true,"platform_type":"hosted_saas","pricing_model":"enterprise_annual_contract","self_hostable":false,"payments_model":"both","pci_compliance":false,"pos_omnichannel":true,"deployment_model":"headless_middleware_api","transaction_fees":false,"extension_ecosystem":"ISV partner network with Solution Hub offering ready-to-go integrations, acceler","multi_currency_language":true,"endless_aisle_in_store_digital_ordering":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"real_time_multi_location_inventory_visibility":true}` | `{"headless":true,"free_tier":true,"open_source":false,"b2b_features":true,"platform_type":"hosted_saas","self_hostable":true,"payments_model":"built_in","pci_compliance":true,"pos_omnichannel":true,"extension_ecosystem":"21,000+ commerce apps available in Shopify App Store","multi_currency_language":true}` |
| integrations.count | 9 | 21,000 |
| integrations.list | `[{"name":"TrustElevate"},{"name":"Krish Multi Vendor Marketplace"},{"name":"Google Cloud Marketplace"},{"name":"AWS Marketplace"},{"name":"Payment Service Providers (PSPs)"},{"name":"Franka Emika"},{"name":"PSPs (Adyen, Stripe, Square, etc.)"},{"name":"Shipping & Tax providers"},{"name":"PIMs (Product Information Management)"},{"name":"Search & Personalization platforms"}]` | `[{"name":"Adyen"},{"name":"Manhattan"},{"name":"Vercel"},{"name":"Hydrogen"},{"name":"Slack"},{"name":"Salesforce"},{"name":"Xero"},{"name":"QuickBooks"},{"name":"Shop app"},{"name":"Dropshipping apps"},{"name":"Print-on-demand apps"}]` |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"CA","primaryMarkets":["GB","US","CA"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"cli":true,"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premium","summary":"Contact sales for custom pricing","features":["Premium Support with enhanced SLA and priority support","Audit Log Premium for tracking changes","Advanced B2B APIs with Business Units and role-based permissions","Performance testing add-on","HIPAA compliance add-on"],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Audit Log Premium"},{"name":"Advanced B2B APIs"},{"name":"Additional regions and connectors"},{"name":"Performance testing"},{"name":"HIPAA compliance"}],"summary":"Order-based pricing model. Contact sales for quote.","currency":"USD","freeTier":false,"sourceUrl":"https://commercetools.com/pricing","retrievedAt":"2026-08-14T13:39:25.993Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Basic","summary":"£19/month (billed yearly)","features":["World's best checkout","Online store","Unlimited products","In-person selling","Multiple sales channels","24/7 support"],"commitment":"monthly","components":[{"kind":"fixed","amount":19,"period":"month","currency":"GBP"}],"contactSales":false},{"free":false,"name":"Grow","summary":"£49/month (billed yearly)","features":["World's best checkout","Online store","Unlimited products","In-person selling","Multiple sales channels","24/7 support"],"commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"GBP"}],"contactSales":false},{"free":false,"name":"Advanced","summary":"£259/month (billed yearly)","features":["World's best checkout","Online store","Unlimited products","In-person selling","Multiple sales channels","24/7 support"],"commitment":"monthly","components":[{"kind":"fixed","amount":259,"period":"month","currency":"GBP"}],"contactSales":false},{"free":false,"name":"Plus","summary":"£1,800/month (3-year term, contact for details)","features":["Unlimited retail locations","20x admin API rate limits","300+ hours technical launch support","Dedicated technical account managers"],"commitment":"annual","components":[{"kind":"fixed","amount":1800,"period":"month","currency":"GBP"}],"contactSales":true}],"summary":"Free 3-day trial, then 3 months for £1/month. Plans from £19/month (Basic) to £1,800+/month (Plus, enterprise). Annual and 3-year commitments available.","currency":"GBP","freeTier":true,"sourceUrl":"https://www.shopify.com/first-sale/product-pricing-calculator","retrievedAt":"2026-08-14T16:44:17.179Z","freeTrialDays":3,"startingPrice":{"amount":19,"period":"month","currency":"GBP"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | quote | freemium |
| pricing.price_level | unknown | mid |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.99 | 99.9 |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | yes |
| security.gdpr | yes | yes |
| security.hipaa | yes | - |
| security.pci | - | yes |
| security.soc2 | yes | yes |

## Capabilities (E-commerce Platforms)

| Capability | commercetools | Shopify |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Hosted all-in-one SaaS |
| **Licensing** |  |  |
| Open-source | ✗ | ✗ |
| **Deployment** |  |  |
| Self-hostable | ✗ | ✓ |
| **Pricing** |  |  |
| Free / open tier | ✗ | ✓ |
| Transaction fees beyond plan | ✗ | - |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in payments |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✗ | ✓ |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | ✓ |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | ✓ |
| POS / omnichannel | ✓ | ✓ |
| **Extensibility** |  |  |
| App / extension ecosystem size | ISV partner network with Solution Hub offering ready-to-go integrations, acceler | 21,000+ commerce apps available in Shopify App Store |

*Source: Vioscale. Generated 2026-09-01T17:12:54.752Z. "-" = undocumented, not absent.*