# commercetools vs Ecwid

| Attribute | commercetools | Ecwid |
|---|---|---|
| **Vioscale score** | 54.8 (59% (medium)) | 55.9 (53% (medium)) |
| deployment.options | `{"cloud":true,"hybrid":true}` | `{"cloud":true}` |
| description.long | A composable, API-first commerce infrastructure used by 600+ global enterprises to manage B2C, B2B, and omnichannel commerce at scale. Emphasizes headless architecture, real-time operations, modular components, and intelligent automation without GMV-based fees. | A hosted e-commerce platform that provides store setup, inventory management, order processing, automated marketing campaigns, and integrated payments and shipping—all centralized in one dashboard to simplify online selling. |
| features.capabilities | `{"headless":true,"free_tier":false,"open_source":false,"b2b_features":true,"soc2_type_ii":true,"platform_type":"hosted_saas","pricing_model":"enterprise_annual_contract","self_hostable":false,"payments_model":"both","pci_compliance":false,"pos_omnichannel":true,"deployment_model":"headless_middleware_api","transaction_fees":false,"extension_ecosystem":"ISV partner network with Solution Hub offering ready-to-go integrations, acceler","multi_currency_language":true,"endless_aisle_in_store_digital_ordering":true,"ship_from_store_sfs_fulfillment_routing":true,"headless_composable_architecture_support":true,"real_time_multi_location_inventory_visibility":true}` | `{"headless":true,"platform_type":"hosted_saas","payments_model":"built_in","pos_omnichannel":true,"transaction_fees":false}` |
| integrations.count | 9 | 1 |
| integrations.list | `[{"name":"TrustElevate"},{"name":"Krish Multi Vendor Marketplace"},{"name":"Google Cloud Marketplace"},{"name":"AWS Marketplace"},{"name":"Payment Service Providers (PSPs)"},{"name":"Franka Emika"},{"name":"PSPs (Adyen, Stripe, Square, etc.)"},{"name":"Shipping & Tax providers"},{"name":"PIMs (Product Information Management)"},{"name":"Search & Personalization platforms"}]` | `[{"name":"Amazon"}]` |
| market.availability | `{"hqCountry":"DE","primaryMarkets":["US","GB","DE"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"cli":true,"web":true}` | `{"web":true}` |
| pricing | `{"type":"quote","plans":[{"free":false,"name":"Premium","summary":"Contact sales for custom pricing","features":["Premium Support with enhanced SLA and priority support","Audit Log Premium for tracking changes","Advanced B2B APIs with Business Units and role-based permissions","Performance testing add-on","HIPAA compliance add-on"],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Audit Log Premium"},{"name":"Advanced B2B APIs"},{"name":"Additional regions and connectors"},{"name":"Performance testing"},{"name":"HIPAA compliance"}],"summary":"Order-based pricing model. Contact sales for quote.","currency":"USD","freeTier":false,"sourceUrl":"https://commercetools.com/pricing","retrievedAt":"2026-08-14T13:39:25.993Z"}` | `{"type":"subscription","plans":[{"free":false,"name":"Starter","summary":"$5/month","features":["Up to 10 products","70+ site templates","Default company.site domain","Add a store to any site","Email support"],"components":[{"kind":"fixed","amount":5,"period":"month","currency":"USD"}],"description":"For beginners","contactSales":false,"includedLimits":{"products":"10"}},{"free":false,"name":"Venture","summary":"$35/month ($29/month when billed annually)","features":["Up to 100 products + e-goods","Selling on Instagram & Facebook","Mobile store management app","Live chat support","Access to App Market","Automated tax calculations","Discount coupons","Custom checkout","Buy a custom domain","Built-in reports & analytics"],"components":[{"kind":"fixed","amount":35,"period":"month","currency":"USD"}],"description":"For solo visionaries","contactSales":false,"includedLimits":{"products":"100"}},{"free":false,"name":"Business","summary":"$65/month ($49/month when billed annually)","features":["Up to 2,500 products","Selling on marketplaces","Selling subscriptions","Add staff (2 accounts)","Phone support","Abandoned carts recovery","Wholesale pricing groups","Multi-lingual store","Promotions (3)","Custom URL slugs","Product reviews","Advanced reports & analytics"],"components":[{"kind":"fixed","amount":65,"period":"month","currency":"USD"}],"description":"For small but mighty teams","contactSales":false,"includedLimits":{"products":"2500"}},{"free":false,"name":"Unlimited","summary":"$149/month ($119/month when billed annually)","features":["Unlimited products","Sell in-person (POS integration)","Unlimited Staff accounts","Priority Support","Promotions (500)"],"components":[{"kind":"fixed","amount":149,"period":"month","currency":"USD"}],"description":"For businesses focused on growth","contactSales":false}],"summary":"From $5/month to $149/month. No transaction fees. Annual billing saves 16%.","currency":"USD","freeTier":false,"sourceUrl":"https://www.ecwid.com/","retrievedAt":"2026-08-04T08:33:11.241Z","startingPrice":{"amount":5,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | no |
| pricing.model | quote | commercial |
| pricing.price_level | unknown | low |
| pricing.transparent | no | yes |
| reliability.sla_pct | 99.99 | - |
| reliability.status_page | yes | yes |
| security.disclosure_policy | yes | - |
| security.gdpr | yes | - |
| security.hipaa | yes | - |
| security.soc2 | yes | - |

## Capabilities (E-commerce Platforms)

| Capability | commercetools | Ecwid |
|---|:--:|:--:|
| **Core** |  |  |
| Platform type | Hosted all-in-one SaaS | Hosted all-in-one SaaS |
| **Licensing** |  |  |
| Open-source | ✗ | - |
| **Deployment** |  |  |
| Self-hostable | ✗ | - |
| **Pricing** |  |  |
| Free / open tier | ✗ | - |
| Transaction fees beyond plan | ✗ | ✗ |
| **Payments** |  |  |
| Payments model | Built-in + BYO gateway | Built-in payments |
| **Architecture** |  |  |
| Headless / API-first storefront | ✓ | ✓ |
| **Compliance** |  |  |
| PCI-DSS compliance provided | ✗ | - |
| **Reach** |  |  |
| Multi-currency / multi-language | ✓ | - |
| **Selling** |  |  |
| B2B / wholesale features | ✓ | - |
| POS / omnichannel | ✓ | ✓ |
| **Extensibility** |  |  |
| App / extension ecosystem size | ISV partner network with Solution Hub offering ready-to-go integrations, acceler | - |

*Source: Vioscale. Generated 2026-09-01T16:38:47.270Z. "-" = undocumented, not absent.*