# Chargebee vs Recurly

**Leader by Vioscale score:** Chargebee

| Attribute | Chargebee | Recurly |
|---|---|---|
| **Vioscale score** | 57.1 (39% (low)) | 49.4 (63% (medium)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud-based subscription billing system that automates revenue management and invoicing for SaaS companies. Supports flat-fee, usage-based, tiered, and hybrid pricing models with global tax compliance and payment collection. | A platform for managing subscriptions at scale, automating billing and payment collection, handling subscriber lifecycle, and providing retention and revenue analytics tools. Supports multiple pricing models including usage-based and ramp pricing. |
| features.capabilities | `{"dunning":"smart","gl_sync":true,"analytics":true,"api_first":true,"invoicing":true,"tax_handling":"native","self_hostable":false,"pricing_models":"Flat-fee, quantity-based, volume-tiered, tiered usage, stair-step, hybrid, custo","usage_metering":"real_time","catalog_management":true,"merchant_of_record":false,"revenue_recognition":"integration","subscription_billing":true}` | `{"dunning":"smart","analytics":true,"api_first":true,"invoicing":true,"tax_handling":"native","pricing_models":"Fixed, tier-based, volume-based, stair-step, usage-based, one-time, and ramp pri","usage_metering":"real_time","catalog_management":true,"revenue_recognition":"native_asc606","subscription_billing":true}` |
| integrations.count | 29 | 30 |
| integrations.list | `[{"name":"Salesforce"},{"name":"Xero"},{"name":"QuickBooks Online"},{"name":"NetSuite"},{"name":"Sage Intacct"},{"name":"HubSpot"},{"name":"Zoho CRM"},{"name":"Avalara"},{"name":"Slack"},{"name":"Mailchimp"},{"name":"Zapier"},{"name":"Freshdesk"},{"name":"Zendesk"},{"name":"Intercom"},{"name":"BigCommerce"},{"name":"Google Analytics"},{"name":"Klaviyo"},{"name":"Pipedrive"},{"name":"ShipStation"},{"name":"GetAccept"},{"name":"Stitch Data"},{"name":"Groove"},{"name":"DATEV by MIDbridge"}]` | `[{"name":"Shopify"},{"name":"Stripe"},{"name":"PayPal"},{"name":"Apple Pay"},{"name":"Google Pay"},{"name":"Adyen"},{"name":"Klarna"},{"name":"MercadoPago"},{"name":"Worldpay"},{"name":"Google Cloud Marketplace"},{"name":"Adobe Audience Manager"}]` |
| market.availability | `{"primaryMarkets":["US","EU"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"primaryMarkets":[],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Starter (eInvoicing add-on)","summary":"$49/month + $0.19 per document over 100","commitment":"monthly","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"document"},"kind":"per_unit","amount":0.19,"currency":"USD"}],"description":"Base eInvoicing add-on with 100 invoices/month included","contactSales":false,"includedLimits":{"invoices":"100/mo","documents":"100"}},{"free":false,"name":"Performance (eInvoicing add-on)","summary":"$149/month + $0.02 per document over 5,000","commitment":"monthly","components":[{"kind":"fixed","amount":149,"period":"month","currency":"USD"},{"per":{"qty":1,"unit":"document"},"kind":"per_unit","amount":0.02,"currency":"USD"}],"description":"eInvoicing add-on with 5,000 invoices/month included","contactSales":false,"includedLimits":{"invoices":"5000/mo","documents":"5000"}},{"free":false,"name":"Enterprise (eInvoicing add-on)","summary":"$249/month + custom per-document pricing","commitment":"monthly","components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"}],"description":"eInvoicing add-on with 15,000 invoices/month included","contactSales":true,"includedLimits":{"invoices":"15000/mo","documents":"15000"}}],"addOns":[{"name":"eInvoicing Compliance","components":[{"kind":"fixed","amount":49,"period":"month","currency":"USD"}]}],"summary":"Base product pricing available via free trial or sales contact. eInvoicing add-on from $49/month.","currency":"USD","freeTier":true,"sourceUrl":"https://www.chargebee.com/saas-pricing-models/","retrievedAt":"2026-08-14T12:12:18.365Z","startingPrice":{"amount":0.02,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | `{"type":"hybrid","plans":[{"free":false,"name":"Starter","summary":"$249/month + 0.9% billing volume (first $40K/month included free)","features":["Automated global subscription billing","Flexible plans and pricing","Static churn-prevention tools","1 Dunning campaign","10+ payment methods","20+ payment gateways"],"components":[{"kind":"fixed","amount":249,"period":"month","currency":"USD"},{"of":"billing volume","kind":"percentage","rate":0.9}],"description":"For subscription businesses just getting started.","contactSales":false},{"free":false,"name":"All-Access","summary":"As low as <1% billing volume, billed annually (minimum $1M volume)","features":["Everything in Starter, plus...","AI-Powered agents, analytics, insights","Intelligent churn-prevention tools","Multiple dunning campaigns","Advanced plans, pricing, promotions","Payments orchestration across multiple gateways","Custom reporting, additional analytics, and automated exports","Additional payment methods including ACH","Multicurrency","Single sign-on"],"components":[{"of":"billing volume","kind":"percentage","rate":0.9}],"description":"For subscription businesses ready for scale.","contactSales":true},{"free":false,"name":"All-Access for Shopify","summary":"As low as <1% billing volume, billed annually","features":["Intelligent churn-prevention tools","Customized bundles","Subscribe and save","Prepaid and gift subscriptions","Hybrid subscription support","Cancel-save flows and surveys","Self-serve bulk updater","Analytics and integrations","Hosted subscriber portal with passwordless login"],"components":[{"of":"billing volume","kind":"percentage","rate":0.9}],"description":"Recurly's subscription revenue capabilities, integrated directly into your Shopify stack.","contactSales":true}],"addOns":[{"name":"Engage","components":[{"kind":"fixed","amount":1600,"period":"month","currency":"USD"}]},{"name":"RevRec","components":[{"kind":"fixed","amount":850,"period":"month","currency":"USD"}]}],"summary":"Starter: $249/month + 0.9% volume. All-Access: from <1% volume (min $1M annually). Add-ons $850–$1,600/month.","currency":"USD","freeTier":false,"sourceUrl":"https://recurly.com","retrievedAt":"2026-08-05T14:25:37.082Z","freeTrialDays":90,"startingPrice":{"amount":249,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | yes | no |
| pricing.model | freemium | commercial |
| pricing.price_level | low | unknown |
| pricing.transparent | no | yes |
| reliability.sla_pct | - | 99.5 |
| reliability.status_page | yes | yes |
| security.gdpr | yes | yes |
| security.pci | - | yes |

## Capabilities (Billing & Invoicing Software)

| Capability | Chargebee | Recurly |
|---|:--:|:--:|
| **Core** |  |  |
| Subscription billing | ✓ | ✓ |
| Usage metering | Real-time | Real-time |
| Pricing models | Flat-fee, quantity-based, volume-tiered, tiered usage, stair-step, hybrid, custo | Fixed, tier-based, volume-based, stair-step, usage-based, one-time, and ramp pri |
| Invoicing & AR | ✓ | ✓ |
| Catalog management | ✓ | ✓ |
| **Commerce** |  |  |
| Merchant of record | ✗ | - |
| **Finance** |  |  |
| Revenue recognition | Integration | Native ASC 606 |
| Tax handling | Native | Native |
| **Collections** |  |  |
| Dunning | Smart | Smart |
| **Integrations** |  |  |
| GL / ERP sync | ✓ | - |
| **Ecosystem** |  |  |
| API-first / developer-first | ✓ | ✓ |
| **Deployment** |  |  |
| Self-hostable | ✗ | - |
| **Insight** |  |  |
| Revenue analytics | ✓ | ✓ |

*Source: Vioscale. Generated 2026-09-01T14:59:38.050Z. "-" = undocumented, not absent.*