# CaterZen vs Tripleseat

**Leader by Vioscale score:** CaterZen

| Attribute | CaterZen | Tripleseat |
|---|---|---|
| **Vioscale score** | 57.6 (37% (low)) | 47 (9% (low)) |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | All-in-one catering software providing order management, customer relationship management, delivery routing, online ordering capabilities, kitchen operations, and marketing automation tools for restaurants and catering businesses. | A cloud-based event management system that helps hospitality venues capture event inquiries, create proposals and contracts, manage bookings, and track payments—all in one integrated platform rather than using disconnected tools and manual processes. |
| features.capabilities | `{"pricing_model":"flat_monthly_saas","deployment_model":"cloud_web_app","banquet_event_order_beo_generation":true,"proposal_crm_and_pipeline_tracking":true,"delivery_driver_routing_and_dispatch":true,"digital_contracts_e_signature_integration":true,"packing_lists_and_equipment_rental_tracking":true,"recipe_scaling_and_master_kitchen_prep_lists":true,"b2b_corporate_ordering_portal_drop_off_catering":true,"deposit_invoicing_and_installment_payment_collection":true}` | `{"deployment_model":"cloud_web_app","banquet_event_order_beo_generation":true,"proposal_crm_and_pipeline_tracking":true,"digital_contracts_e_signature_integration":true,"b2b_corporate_ordering_portal_drop_off_catering":true,"deposit_invoicing_and_installment_payment_collection":true}` |
| integrations.count | 5 | 2 |
| integrations.list | `[{"name":"ezCater"},{"name":"DoorDash"},{"name":"Grubhub"},{"name":"Burq"},{"name":"Nowsta"},{"name":"Email marketing"},{"name":"SMS text messaging"},{"name":"Payment processors"},{"name":"Mapping services"}]` | `[{"name":"AddSalt AI"},{"name":"EventUp"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | - |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Pro","summary":"$179/month","features":["Delivery routing and management","Online ordering interface","Electronic signature contracts","Third-party integrations","Client online ordering","PCI-compliant credit card processing","Phone center ordering","Event space and party room management","Customizable proposal templates","Delivery address management","Drag and drop routing and mapping","Kitchen and event reporting","Recipe builder","Deposit management","Calendar view","Click-to-call CRM","Custom payment types","Customized receipts and labels","Automated order reminders","Gift certificate rewards system","Multi-location support","Client information management","Order tracking and history","Tablet production reports","Supplier ordering reports","BEO template creation","Ticket audit log","Monthly statements and invoicing","Menu management and customization","Client group management","Multi-location pricing tiers"],"commitment":"monthly","components":[{"kind":"fixed","amount":179,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Pro Plus","summary":"$199/month","features":["All Pro plan features","Custom branded online ordering site","Client order duplication","Daily ordering par settings"],"commitment":"monthly","components":[{"kind":"fixed","amount":199,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise","summary":"$229/month","features":["All Pro Plus plan features","Built-in marketing systems","VoIP calling","Integrated delivery manager","Pre-built BEO templates"],"commitment":"monthly","components":[{"kind":"fixed","amount":229,"period":"month","currency":"USD"}],"contactSales":false}],"addOns":[{"name":"Burq Delivery Integration","components":[{"kind":"fixed","amount":15,"period":"month","currency":"USD"}]}],"summary":"From $179/month with 30-day free trial","currency":"USD","freeTier":false,"sourceUrl":"https://www.caterzen.com/pricing","retrievedAt":"2026-08-24T13:14:46.902Z","freeTrialDays":30,"startingPrice":{"amount":179,"period":"month","currency":"USD"},"billingPeriods":["month"]}` | - |
| pricing.free_tier | no | - |
| pricing.model | commercial | commercial |
| pricing.price_level | high | - |
| pricing.starting_price | `{"amount":179,"currency":"USD"}` | - |
| pricing.transparent | yes | - |
| security.gdpr | - | yes |

## Capabilities (Catering Management)

| Capability | CaterZen | Tripleseat |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web app | Cloud web app |
| Banquet event order beo generation | ✓ | ✓ |
| Recipe scaling and master kitchen prep lists | ✓ | - |
| Proposal CRM and pipeline tracking | ✓ | ✓ |
| Digital contracts e signature integration | ✓ | ✓ |
| Deposit invoicing and installment payment collection | ✓ | ✓ |
| Packing lists and equipment rental tracking | ✓ | - |
| Delivery driver routing and dispatch | ✓ | - |
| B2B corporate ordering portal drop off catering | ✓ | ✓ |
| Event staff scheduling and timesheets | - | - |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Flat monthly saas | - |

*Source: Vioscale. Generated 2026-09-01T16:33:22.629Z. "-" = undocumented, not absent.*