# CARET Legal vs MyCase

**Leader by vioscaleAI score:** MyCase

| Attribute | CARET Legal | MyCase |
|---|---|---|
| **vioscaleAI score** | 51.6 (59% (medium)) | 60.7 (57% (medium)) |
| content.faq | - | `[{"answer":"A cloud-based legal practice management solution that consolidates case management, time tracking, billing, payments, and client communications in one integrated system. Includes AI-powered features for automating legal tasks and provides real-time financial analytics for firm performance. It is indexed under Legal Practice Management.","source":"https://www.mycase.com","question":"What is MyCase?","confidence":0.6},{"answer":"MyCase offers a free tier, so you can start without paying. Paid plans start at $50 per user per month. Prices are published openly on the vendor's own pricing page. Pricing changes often, so verify at source before relying on it.","source":"https://www.mycase.com/pricing/","question":"Is MyCase free?","confidence":0.6},{"answer":"We have confirmed browser-based access to MyCase. That is the extent of what we could verify from public sources, so it may well offer desktop or mobile clients we have not indexed.","source":"https://www.mycase.com","question":"What platforms does MyCase support?","confidence":0.6},{"answer":"We have only confirmed a cloud / SaaS deployment for MyCase, so it appears to be vendor-hosted. If a self-hosted option exists we have not found it documented publicly.","source":"https://www.mycase.com","question":"Can MyCase be self-hosted?","confidence":0.6},{"answer":"We have confirmed 23 integrations for MyCase, including Ajax, Attorney Share, Billables AI, CallRail, Candle AI, Case Status, Click's Journey and CollBox, plus 15 more. This is what we could verify from public sources, so the vendor may support others we have not indexed.","source":"https://www.mycase.com","question":"What does MyCase integrate with?","confidence":0.6},{"answer":"MyCase is available worldwide. Its primary market is the United States. The vendor is headquartered in the United States.","source":"https://www.mycase.com/pricing/","question":"Where is MyCase available?","confidence":0.75}]` |
| deployment.options | `{"cloud":true}` | `{"cloud":true}` |
| description.long | A cloud practice management platform that helps law firms manage matters, billing, timekeeping, calendars, and client relationships, with integrated AI features that operate within existing workflows. | Cloud-based system bringing together case management, client communication, document handling, and billing to reduce tool-switching and improve law firm efficiency. |
| features.capabilities | `{"pricing_model":"flat_monthly_per_user","deployment_model":"cloud_web_app","ledes_ebilling_aba_task_codes":true,"time_tracking_and_timer_widgets":true,"matter_centric_calendaring_rules":true,"native_email_outlook_gmail_syncing":true,"microsoft_word_plugin_document_assembly":true,"integrated_credit_card_and_ach_processing":true,"secure_client_portal_for_document_sharing":true}` | `{"pricing_model":"flat_monthly_per_user","deployment_model":"cloud_web_app","time_tracking_and_timer_widgets":true,"matter_centric_calendaring_rules":true,"iolta_trust_accounting_compliance":true,"native_email_outlook_gmail_syncing":true,"microsoft_word_plugin_document_assembly":true,"integrated_credit_card_and_ach_processing":true,"secure_client_portal_for_document_sharing":true}` |
| integrations.count | 12 | 20 |
| integrations.list | `[{"name":"Microsoft 365","native":true,"category":"email","direction":"bidirectional"},{"name":"Google Workspace","native":true,"category":"email","direction":"bidirectional"},{"name":"IMAP","native":true,"category":"email","direction":"bidirectional"},{"name":"Microsoft Outlook for Windows Plugin","native":true,"category":"email","direction":"bidirectional"},{"name":"RMail","native":false,"category":"email","direction":"outbound"},{"name":"LawToolBox","native":false,"category":"calendar","direction":"bidirectional"},{"name":"Lawmatics","native":false,"category":"crm","direction":"bidirectional"},{"name":"HotDocs","native":false,"category":"document","direction":"outbound"},{"name":"OneDrive","native":true,"category":"storage","direction":"bidirectional"},{"name":"NetDocuments","native":false,"category":"document","direction":"bidirectional"},{"name":"Microsoft Word for Windows Plugin","native":true,"category":"document","direction":"bidirectional"},{"name":"QuickBooks Online","native":true,"category":"accounting","direction":"bidirectional"}]` | `[{"name":"Ajax"},{"name":"Attorney Share"},{"name":"Billables AI"},{"name":"CallRail"},{"name":"Candle AI"},{"name":"Case Status"},{"name":"Click's Journey"},{"name":"CollBox"},{"name":"DecisionVault"},{"name":"Gmail"},{"name":"Intaker"},{"name":"LawKPI"},{"name":"Lawmatics"},{"name":"Legalboards"},{"name":"Levitate"},{"name":"MotaWord"},{"name":"NetDocuments"},{"name":"Quilia"},{"name":"Tempello"},{"name":"TimeSentry AI"},{"name":"Zapier"},{"name":"LawPay"},{"name":"Querious","direction":"bidirectional"},{"name":"VXT Meet","native":true,"category":"communications","direction":"outbound"}]` |
| market.availability | `{"primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` | `{"hqCountry":"US","primaryMarkets":["US"],"availabilityScope":"global","availableCountries":[],"notAvailableCountries":[]}` |
| platform.support | `{"web":true}` | `{"web":true}` |
| pricing | `{"type":"subscription","plans":[{"free":false,"name":"Enterprise","summary":"$79/user/month billed annually","features":["Built-In Email","Document Management","Calendaring","Task Management","Contact Management","Billing","Accounting","Reporting","Client Portal","Document Storage","LEDES Invoicing","Integrated Payments","24/7 Phone Support"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":79,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise Plus","summary":"$99/user/month billed annually","features":["Everything in Enterprise","CARET Analytics with standard dashboards and reports","Automated Workflows","Custom Permissions","Department-based Accounting","Native Document Editing","Unlimited Matter-Related Document Storage","AI-Generated Document Summaries"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":99,"period":"month","currency":"USD"}],"contactSales":false},{"free":false,"name":"Enterprise Insights","summary":"$119/user/month billed annually","features":["Everything in Enterprise Plus","CARET Analytics with configurable reports and dashboards","Customizable Data Visualization","Personalized Metric Selection","Flexible Reporting Options"],"commitment":"annual","components":[{"kind":"per_unit","unit":"user","amount":119,"period":"month","currency":"USD"}],"contactSales":true}],"addOns":[{"name":"Premium Support"},{"name":"Custom Branded Portals"}],"summary":"From $79/user/month. All plans billed annually. Free trial available.","currency":"USD","freeTier":false,"sourceUrl":"https://www.caretlegal.com/pricing/","retrievedAt":"2026-10-06T22:22:21.132Z","startingPrice":{"unit":"user","amount":79,"period":"month","currency":"USD"},"billingPeriods":["year"]}` | `{"type":"subscription","plans":[{"free":false,"name":"Basic","summary":"$50/user/month (annual billing) or $60/user/month (monthly billing)","commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":50,"period":"month","currency":"USD"}],"description":"Organize the essentials. Get paid faster.","contactSales":false},{"free":false,"name":"Pro","summary":"$100/user/month (annual billing) or $120/user/month (monthly billing)","commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":100,"period":"month","currency":"USD"}],"description":"Automate routine work. Scale the firm.","contactSales":false},{"free":false,"name":"Advanced","summary":"$130/user/month (annual billing) or $150/user/month (monthly billing)","commitment":"monthly","components":[{"kind":"per_unit","unit":"seat","amount":130,"period":"month","currency":"USD"}],"description":"Deeper intelligence. Sharper insights.","contactSales":false}],"addOns":[{"name":"LawPay Payments"},{"name":"MyCase Accounting","components":[{"kind":"fixed","amount":39,"period":"month","currency":"USD"}]}],"summary":"From $50/user/month (annual billing). Free 10-day trial.","currency":"USD","freeTier":true,"sourceUrl":"https://www.mycase.com/pricing/","retrievedAt":"2026-08-21T22:47:19.377Z","freeTrialDays":10,"startingPrice":{"unit":"seat","amount":50,"period":"month","currency":"USD"},"billingPeriods":["month","year"]}` |
| pricing.free_tier | no | yes |
| pricing.model | commercial | freemium |
| pricing.price_level | high | mid |
| pricing.starting_price | `{"amount":79,"currency":"USD"}` | `{"amount":50,"currency":"USD"}` |
| pricing.transparent | yes | yes |
| security.certifications | `[{"name":"SOC 2","status":"active"},{"name":"PCI DSS","status":"active"}]` | - |
| security.pci | yes | yes |
| security.soc2 | yes | - |
| security.trust_center | https://www.caretlegal.com/security/ | - |

## Capabilities (Legal Practice Management)

| Capability | CARET Legal | MyCase |
|---|:--:|:--:|
| **Capabilities** |  |  |
| Deployment model | Cloud web app | Cloud web app |
| Iolta trust accounting compliance | - | ✓ |
| Conflict of interest checker | - | - |
| Ledes ebilling aba task codes | ✓ | - |
| Secure client portal for document sharing | ✓ | ✓ |
| Native email outlook gmail syncing | ✓ | ✓ |
| Microsoft word plugin document assembly | ✓ | ✓ |
| Integrated credit card and ach processing | ✓ | ✓ |
| Time tracking and timer widgets | ✓ | ✓ |
| Matter centric calendaring rules | ✓ | ✓ |
| SOC2 type ii | - | - |
| ISO 27001 | - | - |
| Pricing model | Flat monthly per user | Flat monthly per user |

*Source: vioscaleAI. Generated 2026-10-07T01:16:32.950Z. "-" = undocumented, not absent.*
